B&B HOTEL Cergy Saint-Christophe Gare

Everything was close

The foods could of been better, the ppl could of been more happy, the rooms could of been bigger for the price we paid.

the hotel in general, the breakfast option, the clean room etc...

The internet was not working during my entire stay, despite being advertised, which is not fair at all. In addition, one staff member was particularly unpleasant. I landed in Paris that day, and the woman staff who welcomed me was very kind and accommodating. By contrast, the man staff on duty during the night of Saturday, 22 November, was especially unpleasant. I explained that my family would be worried since I was unreachable since my arrival, and gave instructions to reassure them that I was in the hotel in case they call. When they eventually called the hotel, the staff refused to disclose any details about my presence telling them about the hotel's policy. This led one family member to travel from Lille to the hotel in the middle of a snowy night to check on my wellbeing. I hope this can be avoided in the future.

Everything was close

The foods could of been better, the ppl could of been more happy, the rooms could of been bigger for the price we paid.

The hotel was clean, quiet and the room was ok. No complaints at the price.

Finding it. The directions do not take you to the hotel.Checking in - outside in the street, in an exposed area, with a process which involved having to get wallet out to use bank card. The sliding doors to the hotel were open late at night without need for coded access, giving free access to the lobby and the lift and, therefore, to the rooms corridors. Not a satisfactory set up for security. The private car park / gave no security. Although there was an entry code system for car park, this was not being used and the gates had been cable tied to prevent closing. I was concerned about security for my motorbike. I have stayed at B&B hotel before and the car park was secure.

The place lots of local shops surrounding and free secure car park and staff very helpfulalso coffee machine and microwave near reception

Kettle in room

Location close to Ice arena, groceries and 3 restaurants

Air conditioning poor. And sewage smell in room and some hallways

There are restaurants and supermarket nearby.

I couldn't sleep properly due to the big hard pillow.

Clean and tidy. Friendly staff. Great breakfast.

Need more space for luggage and clothes.

Location , near supermarket,cafe & restaurant

Arriving at night late , you have to self check in ,

Location , near supermarket,cafe & restaurant

Arriving at night late , you have to self check in ,

close to the rink

very basic. no coffee maker or safe

Hotel located in a shopping mall, so free parking and different shops and restaurants around the corner.Train station in a 5 minutes drive, tickets to Gare du Nord on a 30 minutes drive for 5 euro.Breakfast is great.

Hotel located in a shopping mall, so free parking and different shops and restaurants around the corner.Train station in a 5 minutes drive, tickets to Gare du Nord on a 30 minutes drive for 5 euro.Breakfast is great.

The property is well located with shop and restaurant close by

I stayed 3 days and my bed linen was not changed

The first receptionist I spoke to was friendlyIt's modernThere were no bed bugs

For some reason, even though the place was basically empty, we were given a room with a missing ceiling panel and the air-conditioning/heating not working

The first receptionist I spoke to was friendlyIt's modernThere were no bed bugs

For some reason, even though the place was basically empty, we were given a room with a missing ceiling panel and the air-conditioning/heating not working

Location was good, quite place.

Breakfast for the money wasnt good..

I like that the room is bright and clean. The staff is kind and willing to communicate to non-French speakers with Google Translate.

They informed me that there will be no staff when I checked in and I had to check in through the self-check-in machine with B&B booking code, which I didn't have access to as I booked the room through booking.com. I was panic for a bit yet when I arrived, the staff was there so everything was fine and smooth.

Modern Hotel on the outskirts of Cergy. The hotel is situated on the edge of a retail park, with an Italian and seafood restaurants next door and a supermarket across the car park.

One of our rooms had noisy plumbing that meant there was a regular sound of running water.

Modern Hotel on the outskirts of Cergy. The hotel is situated on the edge of a retail park, with an Italian and seafood restaurants next door and a supermarket across the car park.

One of our rooms had noisy plumbing that meant there was a regular sound of running water.