Arena Hotel Samorin

My family and I spent one night, December 5th, in Šamorín because my son had an appointment early the next morning.The hotel reception staff were very accommodating and helped with our room arrangements when I made a mistake online.We used the online check-in, and when we arrived we could go straight to our room.The room was spacious and clean. Everything felt new and modern and comfortable.Mikuláš found our shoes in the window.Breakfast was lovely, from a small breakfast buffet with hot and cold choices+ delicious coffee.Parking was easy.We would be happy to stay again sometime.

The hotel was cleaned and well presented, and the staff were lovely.

The checkout process was a little confusing.

Initially worried about the alternative automatic key but once app was downloaded it worked as directed. Hotel was secure / clean and well maintained. We did have an issue with noise from the next door extractor over night on the first night. This was delt with the following day. Twin room was perfect for my daughter and I to stay comfortably. Would stay again.

Only down side was that we found the room a too hot. Turning the thermostat and the radiators down did not seem to alter the temperature.

Clean room , next to supermarket , bakery close by and Good Scottish pub close by with great food . 20 minute drive to central Bratislava

The manager was more than helpful and grocery store and pastery store right next door. LOCATION, LOCATION , LOCATION !!¡!!

Cosy room, great bed, very good shower, 15 minute-ride to Bratislava. Was a bit suspicious about the whole digital key thing but it worked like a charm. We couldn't find accommodation in Bratislava for the two nights but this turned out to be a great solution if you have a car. Supermarket and bakery downstairs, enough parking space...

The traffic on the nearby street can get a bit loud

Friendly staff, location near Tesco and main road, silent during night, AC unit was powerful

Some of the tech solutions could have been better, the Alfred app does not work all the time without crashing and it is a prerequisite to access the elevator and exit the parking space

Response of staff on WhatsApp is amazing.Restaurant at lower level is great..amazing coffeeLocation is great for events at xbionic

Check in is bit complicatedBed broke in middle of night.. but it was fixed next morning..

Very nice hotel. Spacious modern rooms. There is everything for comfort stay, including airconditioner, kettle and mini fridge. Nice roof garden on the 2nd floor for smokers. At least two restaurants are available in 2-3 minutes walk. Tesco store is next door from the hotel. Nice helpful and friendly hotel staff. Thank you)

There was no curtain in bathroom. Probably it is the matter of hygiene...

The apartment was clean, nicely decorated and largeThere was air con which worked wellFruit bowl on arrival USB charging points by the beds

The hotel is located in an unused shopping centre There is no one on a reception desk on arrival you have to faff around downloading Alfred to get a WiFi key, which didn’t work straight away, the corridors were dark and it felt a bit scary wondering around a building trying to find a room with no staff at the hotel Our room overlooked the roof of Tesco and the front of Tesco which wasn’t great although convenient for grabbing a sandwich There were no English channels on the tv and the Netflix button didn’t work The pillow was huge but had hardly any stuffing

1.Very nice and attentive staff, WhatsApp contact since booking. 2. Online check in and out. 3. Comfortable and clean room.

Still the same - neighborhood: shopping center , bad smell from pizzeria downstairs, guys drinking at night and vomiting on the pavement.

modernlovely big roomTesco next door

the pillows were horrible

Very clean, confortable, close to stores

No restaurant or breakfast, problems with checkin if you come late, no hangers in room, just a mirror in the bathroom.

excellent location from shops, bars and gyms staff where very helpful

A remarkably decent experience for a small town like Šamorín.The reception was really helpful and tried to make our stay as pleasant as possible, so things started great from the check-in, through additional requests, housekeeping, etc, and lasted until the end.As a newly renovated hotel, room was remarkably and tastefully equiped, and included welcoming beverages (self-prepared tea or coffee). Top (2nd) floor was quite peaceful, especially considering that hotel is located on main road, and we had no problem sleeping undisturbed, well into the day, on rather clean & comfortable beds - not too soft, nor too tough. Air conditioning worked remarkably well too, and kept our room at comfortable temperatures even when sun would shine through windows. Wifi connection was satisfying, and allowed us to work remotely.There's a decent selection of restaurants around, and a big store is located within the commercial complex that hotel is part of; a small refrigerator in the room conveniently provided storage for whatever drinks/food we brought with us.Probably the best thing about this hotel is the location, given the nearby watersport, wellness & tourist attractions, which can be reached by bikes or even by foot; yet away enough from crowd and noise. This is especially true during summer and for people with outdoors spirit.

There's very little missing, actually.Perhaps one improvement would be to install nets on windows against mosquitos & other bugs. Given that Šamorín is a town located in countryside and close to Danube, flying insects drawn to window light during evenings/nights are a totaly expected experience. However, we didn't have much of a problem during our stay, as we ventilated the room during the day and used AC during night.

location, owner is so friendly

so small shower area, beds are so small

Nice refurnished hotel, free parking, super staff very helpful. I like easy online check in, key to the room in mobile (excellent way).

Good size room. Fridge and plenty of power points and opening windows. Parking and convenient location for tesco and local restaurants.

Air conditioning was just a fan that only worked some of the time. No shower curtain. Small hip bath. No information provided. Limited reception hours. Not really a proper full service hotel. More like a studio apartment without the kitchen or kettle. Access to room and lifts teminated at 10 am with no warning. Grudging extension to 1030 as the receptionist watched us struggling to get our stuff out of the room and down to the car. Customer service? You have a lot to learn.

There is no shower curtain hence it's a mess.

Location

very bad room, weak and superficial cleaning