Alpenhotel Schlüssel

Excellent location!! Hotel employee was an absolute gem! Our room was spacious and had a fabulous view!! Our included breakfast was great, especially Hotel employee's company and his expert info about the history and what to see! Would highly recommend!!

Location is very good, just 5 mins' walk to the nearest lift. Love the room with a mountain view.

Location is perfect and manager was great. Thomas gave us great recommendations. Clean and well run. Attention to detail.

Beautiful, clean, delicious breakfast and very kind staff.

everything was amazing

Wonderful stay at Alpenhotel Schlüssel in Andermatt!This charming, family-run hotel has a fantastic central location — steps from the train station, lifts, and village highlights. They also have ski storage facilities right under the building (and a supermarket just around the corner). Owner Thomas and the team are incredibly warm and caring. Traveling with our baby, we were touched by their thoughtfulness: they provided a comfy cot right away and set up a high chair for us at every breakfast.The cozy chalet-style breakfast area with its hearty Swiss buffet was a daily highlight. The staff gave excellent recommendations and, when we needed a doctor during our stay, Thomas arranged everything quickly and smoothly.Heartfelt service, perfect location, and genuine hospitality — we loved it!

Excellent location, nice rooms & breakfast, friendly staff

Our second stay at this hotel and it's still wonderful - if I return to the region I wouldn't consider staying anywhere else.The hotel is modern and clean, with a spotless bathroom.It's right in the middle of town so is a perfect base for exploring Andermatt on foot, but Andermatt is a quiet town and it's in Switzerland so everybody behaves themselves and hence there's no noise in the evenings.There is a nice breakfast served in the bar on the top floor.During both our stays we were able to park free in a hotel space, the first time round the back, the second in the underground carpark,

Big room great shower close to rail station

Very friendly host, great location. Clean rooms.

all was great, happy to come there again.

Good sized room, buffet breakfast.Restaurant includes gluten free options, including good pizza.

No staff on check in when we arrived. Check in was fine but we'd have preferred someone there. This is normal 2 nights a week.

Beautiful clean rooms. Good breakfast. Quiet.

Perfect location right in the middle of Andermatt. The morning breakfast was one of the best on our trip for a smaller hotel. Very nice.

Some of the staff came off as a bit "odd" at best? Perhaps it was just a language issue. Something was lost in translation, I think. And of course, the stay was frightfully expensive. It is Switzerland after all.

Our second time here and it didn't disappoint. Great location for Furka, Grimsel, Susten, St Gotthard and Oberalp passes.

Great location in the centre of town . Nice balcony to people watch excellent bath room . Very helpful staff. Good selection at breakfast

Perfect location in the town center. The room was very nice and spacious. Breakfast included was very nice, as well as the parking next to the hotel.

Great location. Friendly helpful staff. Spacious clean rooms. Delicious breakfast.

Nice room, right in town and easy walk to both lift bases, very good breakfast, friendly staff

Perfect location to reach both mountains. Everything about this hotel is perfect. Meticulously clean and extremely comfortable. Excellent breakfast and friendly, helpful host.

The host, Thomas, is a very engaging gentleman who has a fantastic sense of humor and is great to speak with about the local history.

The host is friendly and knowledgeable. Gave great advice and recommendations. The breakfast was great as well. Close walk to both lifts for skiing. Parking is also not a problem for those who rented a car.