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About
Comfortable Accommodations Rooms feature private bathrooms, bathrobes, and modern amenities such as free WiFi, flat-screen TVs, and soundproofing. Family rooms and interconnected rooms cater to all guests. Exceptional Facilities The hotel offers spa facilities, a swimming pool with a view, sauna, fitness center, sun terrace, and indoor pool. Additional services include beauty treatments, steam room, and wellness packages. Dining Experience A modern, family-friendly restaurant serves local and international cuisines with vegetarian, gluten-free, and dairy-free options. Breakfast includes continental, buffet, and room service. Prime Location Located in Andermatt, the hotel is 75 mi from Zurich Airport and near winter sports activities. Guests enjoy skiing, hiking, and cycling in the surrounding area.
516 Reviews
- Cleanliness
- 9.4
- Staff
- 8.9
- Location
- 8.6
What Guests Say
- “Property was in a great location and the hotel staff were great.”
- “Breakfast, quiet, location”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Kitchen/Kitchenette
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Residence - 2 Bedrooms - Mountain View
- Additional bathroom
- Additional toilet
- Alarm clock
- Baby Cot
1/4Suite - 2 Bedrooms
- Adapter
- Additional bathroom
- Air conditioning
- Alarm clock
1/4Residence - 1 Bedroom - Mountain View
- Alarm clock
- Baby Cot
- Bath or Shower
- Bathrobe(s)
1/4Residence - 2 Bedrooms
- Adapter
- Additional bathroom
- Additional toilet
- Alarm clock
1/4Standard Room
- Accessible bath/shower
- Accessible toilet
- Air conditioning
- Alarm clock
1/4Suite - 3 bedrooms
- Adapter
- Air conditioning
- Alarm clock
- Baby Cot
1/41 Bedroom Residence King
- Alarm clock
- Baby Cot
- Bath or Shower
- Bathrobe(s)
1/42 Bedrooms Deluxe Residence - MountainView
- Alarm clock
- Baby Cot
- Balcony
- Bath or Shower
1/4Deluxe Residence - 1 Bedroom, Mountain View
- Alarm clock
- Baby Cot
- Balcony
- Bath or Shower
1/1Two-Bedroom Residence
- Accessible by lift
- Additional bathroom
- Additional toilet
- Bath or Shower
1/4Residence - 3 Bedroom - Mountain View
- Baby Cot
- Bath or Shower
- Bathrobe(s)
- Coffee/tea machine
1/4Superior Room
- Accessible bath/shower
- Accessible toilet
- Air conditioning
- Alarm clock
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What Guests Loved
Based on 516 reviews
Pros +
- Property was in a great location and the hotel staff were great.
- Breakfast, quiet, location
- location location locationroomy comfortable rooms, very quietmy nephews loved the poolski closet
Cons -
- It is a very large hotel, and we were there during winter break. There were 40+ teenagers with 1-2 chaperones that made the buffets and pools and game room so crowded we didn’t enjoy this. If we were here a different week I’m sure it would have been fine.
- Lack of hot tub and nude spa
- i couldnt add my reservation to my blu membership b/c i had booked through booking.com
Property was in a great location and the hotel staff were great.
It is a very large hotel, and we were there during winter break. There were 40+ teenagers with 1-2 chaperones that made the buffets and pools and game room so crowded we didn’t enjoy this. If we were here a different week I’m sure it would have been fine.
Breakfast, quiet, location
Lack of hot tub and nude spa
location location locationroomy comfortable rooms, very quietmy nephews loved the poolski closet
i couldnt add my reservation to my blu membership b/c i had booked through booking.com
All was good, staff was incredibly friendly and very kind. The view on mountains… the apartment, all was really good
So many people, but it’s also not boutique hotel. So in case you want to feel more cozy and private, this place is not for it. But in general is really ok
The room. The service.The lobby bar. The breakfast buffet.we
Everything was very clean and well maintained. We really enjoyed the spa area — the sauna temperature was perfect, and the pool was great as well. The location is very convenient, especially with the station nearby. Overall, a very pleasant and comfortable stay.
The only minor issue I experienced during my stay was with the laundry service. After my jeans were returned, I noticed that there were some holes that had not been there before. Aside from this, everything else about the stay was very positive.
- Close to the train station. - Modern and clean, big rooms.- Nice SPA.
-
I liked that it was clean and quiet.
The staff were extremely rude and did not care about their guests.
I liked everything except …
I liked everything except the staff, especially the manager who did the check-in. He was extremely unfriendly; I felt like I came to ask for something special. No additional information about the hotel, its operations, parking, map, etc. was provided. Only he showed me where to go to the elevator. Because there was no name badge, I can't identify his identity. Everything else was fine. Thank you
Some parts of interiorsFew staff members who were professionally kind and helpful Breakfast which was ok
Not clean room and hair left after previous guests or from cleaning staffLack of warm water in afternoon two days in the rawArrogant and not professional staff, pity for few members who were great but the majority dont know the word hospitality and professionalism
It is a good size property in a ski resort and somewhat in its own village.
Far from the village and the amenities without any mode of transportation
Wonderful pool and restaurant and great ski locker setup
No hot tub or access to kid friendly sauna
Location, design, spa and the restaurant
Would be nice to have a private ski bus
Condition of rooms, very kind staffs, breakfast and dinner.
Everything was perfect.
Exclusively clean, everything new, great design
Very convenient and comfortable stay in Andermatt Reuss. Good Spa/Pool facilities and excellent breakfast
You kinda need to know how the parking works, otherwise you end up in the wrong spot
The hotel and location is amazing, modern new vibes! The reception was easy to find and the staff were very friendly and helpful. The room I was in was very good size and very comfortable!! Wifi was easy to use and the breakfast was amazing great buffet style with chef to cook eggs etc. Parking was easy and under the hotel with a dedicated area. The location offers things to do all year round! The gym is very high level. The pool also is great!!
These are small problems, The parking although easy requires you to get a ticket then have it stamps 2 times every time you enter and leave. With plate recognition would be alot easier. Parking is extra €20 CHF a night but the convenience is great! I think certain rooms should have this included IMO. Depending on where you are staying in the Hotel the hotel can be a rabbit warren. The pool again I would just do it different, there is an amazing view from it and you cannot see it at night sue the lighting being so bright would be amazing if you could enjoy the view at night!
Very friendly staff, everything very clean.
The water in the pool was a little bit cold.
The proximity to the town and the stunning lay it and decor
The building work outside our room
Location was just outside the town, a 15 minute walk to all the restaurants and bars.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Indoor pool
- Kids' pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Kitchen/Kitchenette
- Restaurant
- On-site accessible restaurants/lounges
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Hygiene certification
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
- Kid Friendly
- Kids safety features
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
When booking 7 nights or more, different policies and additional supplements may apply. Andermatt is developing, which leads to construction work near the hotel over the summer. These measures are intended to provide you with a better experience in the future. We apologize for any inconvenience and thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
Baerengasse 1, Andermatt
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