Hipotels Hipocampo - Adults Only

The location worked well for me and getting around was easy. The staff at check-in were polite and the bed itself was comfortable for a good night’s sleep.

The room was not in good shape. There were stains, the hallway had a strange smell, and the curtains let in a lot of light at night, making it hard to sleep. The walls were very thin, so you could hear almost everything from the neighbors.The bathroom felt old and poorly maintained, with an exposed cable, broken switches, no ventilation, and overall a crusty impression. Lack of ventilation especially raises concerns about mold or fungus over time.The AC situation was frustrating. At reception it was dripping water. In the room, the cleaning staff lifted the key card during the day so it didn’t cool. In the evening the system was too weak to properly lower the temperature. The unit only has on or off, with no auto mode, which means you either sleep hot or keep it blasting all night.Common areas also had problems. Smoking at the main entrance drifted into the lobby and made it smell bad. At the pool, despite a rule against reserving, people were already claiming sunbeds with towels before opening.Finally, the overall atmosphere wasn’t very pleasant. Many guests walked around half dressed inside the hotel, which gave the place a rather uncomfortable vibe.

The staff was very kind and attentive, the breakfast was marvellous, I had dinner there too and it was also very good. The facilities are good, everything is clean, and location is amazing. would definitely recommend

For a hotel of this category I would expect complimentary replenishment of bottled water and coffee capsules

Warm welcome at hotel (nice wishes to Oscar from Front Desk)! Very nice and amiable staff during eating times with delicious food.

Rooms, facilities, friendly staff

Very nice sea view, i was lucky and got a room in the 6th floor. Location is great, directly at the center of Cala Millor and directly at the beach.

the Pool was ok but not that great, better go to the beach :) Compared to Palma it was very quiet in Cala Millor, most Bars close very early

The staff.Maria and Sergio working in the dining rooms were friendly and exceptional in their work.Adrian on reception and all the staff were great.Rooms were very clean.Food was very good.

There wasn't anything I didn't like.One thing which would be the icing on the cake is a kettle in the room

Beautiful location, near the beach. I liked the cleaning that was every day, friendly staff.

I didn’t like that the pool was open only until 18:00 and the waitress didn’t know English .

1. The stuff was exceptional (especially during breakfasts and dinners). 2. The hotel was very clean and the variety of food in the main restaurant was great. 3. The beach near the hotel was nice. 4. The facilities were adapted for disabled people.

1. We could not use the gym and the indoor pool because of a very poor ventilation. The sauna and hammam did not work during our stay. 2. The food at the snack bar could be much better (e.g., without so much convenience food). In our view, it was very different from the main restaurant. 3. Also, we noticed that the bed was not very stable.

Everything was clean, staff friendly, lots of food, clean pool and varied programme ?

Our neighbors smoking at their balcony and having loud sex

Proximity to the beach

The air conditioner does not work. I stayed 9 nights and repeatedly reported the issue. Staff could not do much and resorted to leaving a fan in the room. I think management and staff should have acted promptly when I first reported. My party had two other rooms all with the same issue. Dinning area should have air con as well. Unfortunately climate change does not make any meal pleasant at 29 degrees as the hotel’s clocks show.

The staff were exceptional, fantastic facilities, excellent food and very clean. Great activities

I love everything about the hotel, perfect beach front, comfortable and the staff was wonderful.

Food was ok, but not exceptional. Not sure if I would pick half pension again

Great Place to accomodate. Perfect breakfast and dinner. The hotel is very calm and clean. Car rental is next door to hotel was great also.

Our check-in took around 40 minutes, because our Poland Resident Permit card was not processed by Hotel Information System

The breakfast was great, and the view from the room was stunning. The neighborhood is also very pleasant and enjoyable. Overall, I was happy with my stay and would recommend it.

The hallways and restrooms had an unpleasant smell, and the wallpaper was old. The dinner food was average, and the dinner service ends early at 9 PM, with limited options if you arrive around 8 PM. Additionally, there was no kettle or coffee maker in the room, and the room itself was quite small. Overall, it felt more like a 3-star experience.

All the staff knew their roles exactly and were extremely competent. The atmosphere in the hotel was very efficient but also relaxed.The location is perfect.

We love the hotel and the staff were great , the food was lovely.

This is a hotel that caters mainly for GERMAM people, Tv had one english station.WE were the only English in the whole hotel, so it was a bit lonely because we are a couple that like to mix.

The location of the hotel,the room and the amennities.

The restaurant staff should be better at conversing in English language and the breakfast should have a littte more variety for vegetarians.

Super location, feeling connected to the beach and promenade but not noisy.The whole of the hotel has wonderfully high standards. We had a Sea View Junior Suite, we enjoyed the additional space and had good views of the sea and sunrises. Our bathroom was roomy with a fantastic walk shower, gorgeous quality white towels. The entire hotel is very well maintained with a helpful, courteous friendly team.We can only comment on breakfast, but is was abundant, with lots of variety and tables set and cleared promptly.

There was nothing to dislike, it is well designed and in a super location.

Lovely experience at this hotelFriendly staff very helpful that support all times.Our room was big and beatifull view,our bed very comfortable.Delicious menu with lots of choices I would recommend and definitely will stay again

I would love to have a bath robe in my room

Located beachfront. Food and service in restaurant was excellent.. Bedroom spacious

Would have liked daily fitness or yoga classes