Hipotels Mediterraneo Hotel - Adults Only

I got a really great deal. Staff was helpful. Room had a nice balcony and view

Zero temperature control (neither the heat or the AC worked). Bed very hard and rolled away from the wall making it impossible to be sitting up in bed against the wall. Gym was uncomfortably warm (likely due to being right by the sauna) so hard to workout

The best hotel, everting its like in pictures. 5 starI was booked for 4 nights and I liked it so much that I stayed for an extra night. I couldn't stay longer as I had to go back to work but I will be back soon. I highly recommend it.

Nothing to complain

Off-season helped to create relaxed atmosphere (during summer it must be too busy for me)Perfect staff, all balconies have view to sunrise, comfortable bedsPossible street parking just next to the hotel

It’s so quiet the food it’s delicious the staff it’s polite and helpful

Everting it’s great

Location is net to the seaside. Around a few shops and restaurants, but not very busy area. For those who want really not crowded place. Entertainment team and programs was great

First of all, stuff was not informative. Was lacking to get all information while arrived. We had to figure out where and how to take towels (where to pay deposit, etc). No information for parking etc... We asked to give use sleeping blankets, because my wife was cold overnight, never happened. We went twice, no response, no actions :) How it is possible at all ?Secondly hotel is outdated, I mean if you pay for this hotel such amount of money, you simply expect something better, or this hotel need to reduce price, than it would make sense...It was not possible to relax next to the swimming pool. I felt like in outside market, really overcrowded, no room to walk normally, towels hanging everywhere and people laying around everywhere. Outside beds cheap, old, crampy.So we used beach place to relax, of course not free of charge. One day cost reached 29 euro per 2 persons....At dinner there was no coffee or tea , even for purchase ! OMG how it is possible ? :D All drinks was for separate purchase, even water :D I mean, c'mon .... pay 2.6k for 1 week and still pay for water?This hotel is simply overpriced, services is in low range, even at dinner it felt like some kind of chaos with all people around and not enough stuff. Stuff was friendly, don't get me wrong, but they was over worked to serve everyone on time..There was no free parking around either.... normally hotels have they own parking places, included in price (especially at that rate)Overall.... location is nice for really calm stay... with nice beach side (Overcrowded as well of course), nice beach walkway, and surrounding.But hotel itself.....hm... I can only say strong compliment for entertainment team, they was friendly, had really funny shows several days. Thumbs up for that. :)Hotel, service, surrounding, pool, organisation, comfort of beds (hard as rock), is worth like 5 out of 10, to take into account price you pay. Not recommend at all, and never again use this hotel, unfortunately :)

The food in the restaurant is rather good, especially for a buffet dinner the quality is high. The hotel faces the Sa Coma beach and has multiple stores and supermarkets nearby.

The main problem that we had was the insect problem. Within the first days we noticed small ants in the bathroom. It looked like they lived in the wall of the bathroom, but since there were not many of them and ants are generally not harmful, we let it go and did not want to disrupt our stay with pest control coming. However, on the 5th night we found a cockroach in the room. The night shift receptionist was nice and offered a different room in the nearby hotel for the night. In the morning we have decided to move out of the hotel, because both ants and a cockroach at the same time are too much and indicate some real problems in the hotel. When we asked to refund the remaining nights, we were asked to talk to the PR representative and here our REAL problem started. It was clear that the PR person was sent to simply shut me up: while she was artificially smiling to me, she went into complete denial regarding the insects, either implying that I was lying or trying to gaslight me, occasionally rolling her eyes while talking to me. In any case, the way she handled the situation was highly unprofessional. At some point when I asked for a confirmation of our move out, with the problems of insects being indicated in there (which I was intended to show to booking.com to justify the refund), she simply started stuttering with the word "No", which looked very weird and proved useless to continue talking to them. Unfortunately, so far booking.com was not very helpful neither and my last 3 messages regarding the status of my complaint went into void, but I will continue pushing this problem.There were also a couple of smaller problems: we asked to reserve a parking spot in advance, however, when we checked in, it turned out that all spots were full. We were offered a spot starting from the next day, but the next day the situation was the same and we only received the desired spot on the second day.

Very rude staff member at front desk

One evening during our stay, my wife ate a tiramisu from the buffet and became violently ill overnight. We later learned from staff that it contained alcohol — yet there was no signage indicating this. My wife does not consume alcohol and is highly sensitive to it, so this was a serious issue.At checkout, we shared our concern with a staff member named Bial and mentioned that it felt unfair to pay for a dinner that caused such distress. Instead of responding professionally, he raised his voice and said, “I don’t care, I’m just doing my job.” His tone was aggressive and made us feel extremely unwelcome.Another staff member, Esleon, witnessed the incident and seemed visibly uncomfortable. Bial went on to justify his behavior by claiming he’s an “older gentleman” with experience, as though that excused shouting at guests.We were shocked by this interaction. After five nights at the hotel, we expected respectful treatment — not hostility. No guest should ever be spoken to this way.

Location is good. Huge hotel. Room was large. Balcony was great. Good place to dry towels and swimwear. Nice bathroom. Plenty of sun loungers.

Very bright flashing lights in the room on the roof, glow in the dark signs - made it hard to sleep. Very noisy - you can hear the people next door closing their cupboards. Staff were rude/not friendly. Buffet breakfast was same every day, coffee was terrible, everyone just seemed very miserable (staff and guests), no smiles, no fun, no happy vibes. Beach is very dirty - it was all a bit of a bummer. My husband commented it felt more like a factory than a hotel.

Our stay was exceptional thanks to the hotel staff. They were very attentive and professional. I requested a room with sea view, and they were kind enough to comply with my request. They made our vacation unforgettable. The hotel is by the beach and you pay 36 Euro for two chairs and an umbrella. All umbrellas have a safe where you can lock your valuables. The water is clear and clean.

Overall the property was lovely being by the beach and close to shops, clean and also felt very safe. The hotel offered spa access with steam and dry sauna plus indoor pool with some jets, fitness sessions (Pilates, aqua gym, yoga on the beach, etc.), along with nightly entertainment by terrace area. Food at the buffet was decent. Staff were friendly and very helpful, most especially want to thank Angela, Pedro, and Rafael, plus staff at the spa and housekeeping with very attentive and accommodating.

Food can be more authentic.

The staff is extremely helpful and speaks many different languages. The hotel’s location is exceptional—very close to the beach. The breakfast and dinner buffet is very good and changes daily, offering a wide variety of vegetarian, lactose-free, and gluten-free options. Amazing stay!

Nothing :)

Easy access to pool and beach

LocationPriceFurniture Bed

spacious clean big modern room, staff is very friendly, beach view is great, breakfast and dinner buffet have everything you need and more, gym is good enough for holiday workouts, location is perfect to explore surroundings by foot or by car, many nice restaurants around (if you don't want or have buffet), and (I've been to that area before) finding a parking sport was not difficult as there are many options around the hotel and in nearby alleys.

-

Room size and facilities. View of beach. Pool size.

Dining room was noisy and crowded.

Unbelievable placeJust wonderfulBreakfast bar was incredible, hundreds of item to choose

That we only stayed for one night.

I’m seriously so impressed by this place! Everything exceeded my expectations. Beautiful hotel in a great location.Clean with comfortable beds and amazing food - both at breakfast (the best spread I’ve ever seen) and dinner. Every single staff member is very friendly and helpful.With so many places to experience, I usually don’t go back to the same place twice but might have to do an exception for this hotel :)

Nothing - it was all great.

Great room great stuff and great location with amazing views.

Perfect location with excellent sea views. Large room and spacious balcony overlooking the pool all the way to the sea. Big bathroom and lovely walk in shower. Plenty of cupboard space. Soundproof rooms allowing for a peaceful sleep. The food and services in the restaurant were excellent. Great live entertainment every night. Pool exercises sessions each day were really good. The SPA facilities excellent and Mayra was an amazing masseuse. The thermal area also excellent. Large indoor heated pool sauna steam room all available to use freely. Lovely hotel and staff. We can highly recommend and will book again, but next time we will stay longer!

No room service and no coffee/tea facilities in the room. The TV volume was set at very soft.

Great amenities, comfortable rooms, friendly staff, well equipped gym. Beach is large and nice (white sand) but not amazing, however the location is good for driving the coast and finding some really beautiful and quiet spots.

Rooms were a bit stuffy at times, but nothing too terrible.

Very good value for money, nice spacious room with beautiful sea view. Very good breakfast and buffet dinner.

Air conditioning not activated yet during this period of the year, though needed. But ventilator present in the room. Fitness room was very hot (as no airconditioning).