Art Hotel Simona

Check in was fast, room was clean and warm. There was a few parking spots.

Room and bathroom were pretty basic, but cozy. Could have some cosmetical renovations.

Good access to public transport. Staff was friendly. Good parking for the car.

The ceiling of the room was covered with cobwebs. The bathroom sink was outside, next to the bed, which I found very strange. The air conditioning in the room wasn’t working eitherand We could hear the snoring in the next room.

The breakfast was awesome.

Parking was limited. We couldn’t find a space one night. One of the beds had a soft mattress and the drapes were not blackout drapes and we had a street light shining into our room.

I like the different designs of the rooms. It is very clean and the receptionist was polite. There is a nice little park nearby.

It was clean, the room looked nice and the receptionist is kind and professional.

The only good thing is the food in the restaurant and the pleasant young waiter.

I’ve been avoiding writing this review because the hotel is relatively suitable for 1–2 night stays, but this will probably be our last visit here, even though I tried to give them a chance. The rooms are not well maintained – the walls are peeling and so thin that you can literally hear everything from the neighboring rooms. During our recent stays, they started repair works either very early in the morning or – as was the case last time – in the afternoon, when loud noise is not allowed. The icing on the cake during our last stay was the lack of hot water for two days due to maintenance works in Sofia. A hotel with no backup solution for such situations simply doesn’t make sense.In such cases, part of the amount we paid should have been refunded.

Nice bed, room decor, TV channels, clean room.

AC not working well, no individual shampoo and conditioner (bulk body wash instead).

Room size was decent. Breakfast was satisfactory.

We had the sofa bed prepared for our son, however the bedlinens were nylon - very uncomfortable. We also had asked for a silent room but ended up listening to loud music from hotel’s restaurant until 23.30.

Very decent lunch and dinner, friendly personnel.

At some places the smoke from the staff could be smelled

The surrounding area looks a little "rough" but the hotel is not at all. Staff were all very polite and spoke good English. There is a pub, general store and cafe/restaurant only a minute or two's walk away. I was too late for the cafe/restaurant and didn't go in the pub, but it looked very good. Breakfast was nice and included lots of options, including hot items like scrambled egg and sausage/bacon. Decent enough public-transport links to say it's not right in the city centre.

There weren't a lot (in terms of volume) of some of the breakfast items, and the staff were a little slow in restocking things when they ran out.

check in was quick and managed to check in early

The management decided to stop selling coffee to guests before 5am. I had to wonder around at 3 in the morning to find a coffee from a nearby petrol station. This is the first time I am hearing a hotel cannot give you any coffee even a instant coffee. Comically sad. I have stayed in this hotel many times and it has never happened before. Get some instant coffee for people that need to leave early!

The location is great value for money! Clean, comfortable, easy to access, parking is just in front of the building. Definitely a great spot for transit or a longer stay if you need a reasonable place to sleep!

The only thing we didn’t like was the shower, it is straight on the bathroom floor with a curtain to separate from the test of the bathroom. Which meant that we had to wipe our feet every time we came out of the bathroom after the shower.

It was a spacious and clean room.

The bed comfort was mediocre, the shower hose was leaking, but usable, the couch was not really comfortable, and the door keycard was not working for a few days, but finally they changed battery then it was okay. The breakfast was okay but the selection was not exceptional.

The hotel's location is very convenient, and the room was exceptionally clean. It's ideal for 1-2 night stay on busines.

The room didn’t have a terrace, and also it might be a bit noisy in the summer with the window open, but there were no issues during winter. Overall if I need a hotel in the area again, I would visit this one.

Extremely unfriendly staff, we were located on the 3rd floor and the abnormal noise spread throughout the entire building from the ground floor. In the restaurant part they organize village parties with very loud music. The next evening it was the same again..when we complained at the reception everyone pretended to be uninterested.... breakfast was a disaster...and the waiters and waitresses showed exhaustion and disinterest in any kind of kindness. In short, it's better to sleep in the car or on a bench in a park.

Clean and compact

Shower is not separate

The room itself , breakfast and bathroom were ok.

Barking dogs raised near the hotel did not allow me to sleep well.

The room has a nice design.

The worst thing was that they started hammering something early in the morning in the room below ours and we were staying with a month-old baby. The staff was unaware of any maintenance jobs.The whole floor smelled of cigarettes.The room was dirty and the crib had some stains a lot of dust.

The restaurant food was great and the gentleman who worked there seemed passionate about what he does. The lady who worked at breakfast/behind the bar was also very friendly.The middle aged gentleman at the reception was always friendly and welcoming.The bed was comfortable. The location was good as well

Rooms are way overdue for renovation. From my room I would hear the TV of the neighboring rooms as if it was mine, and other guests’ phone conversations could be heard in the corridor. The young gentleman at the reception was unfriendly and lacked basic professional training when I needed assistance.During the day when I passed by the lobby there was a very well dressed lady (seemingly a manager) who did not deem necessary to greet guests passing, perhaps it was the owner, she acted like one. If not, I suggest to lead by example. You ask for 80 leva ex brkf for a single room, a simple “good day” should be a standard in every hotel reception. If saying that is above your pride, at least smile, it’s hospitality after all.

The warmth inside the room

Not as clean as expected, the doors of the rooms Are hollow and you can hear everything and everyone that’s passing through the hallway which is disturbing whenever you’re sleeping.