Hotel Bankya Palace

A quiet and peaceful place. You can take trips in the area without the hustle and bustle of Sofia.

Even though smoking was prohibited in the room, the cleaner smoked while cleaning the room.

Interesting hotel, old but stylish. You need a car to get there.

The apartment was just perfect, the breakfast was also good

I couldn't the outdoor swimming pool as it was not opened

Rooms were warm. Breakfast was nice, my kid liked it a lot.

The in-house swimming pool was not working.

It's a nice, clean place. The staff is friendly and helpful. The restaurant is very stylish and the food is delicious. It was a wonderful experience.

It was spacious, the room was nice and clean and the stuff was polite

I was able to check-in later during the evening, it was about 19:30. The rooms in the apartment are spacious.

I booked an apartment, but was given a room. On reception they told me that because I booked the room too late, they decided for me that it would be more comfortable to give me a room, because it would be faster to warm. Then I said that I want the two rooms, because I have work to do after my kid go to sleep and they gave me the apartment. The AC in the apartment, did not work, though.

The breakfast was mediocre at best. Nothing spectacular or remarkable and the variety was poor. The same goes for the restaurant, but slightly better. There are very few options for vegetarian meals, though.

The water in the outside pool is cold. The pool itself is dirty - I guess it is kind of because they do not cover it at night. The mats provided for the sunbeds are stained. We didn't use any SPA at the hotel since nothing was included in the main price (except the pool and the fitness). You have to pay 20 BGN per piece as a deposit so to receive an extra towel for the pool.The umbrellas are not enough. We slept at one of the apartments, there were stains on the carpet, and the furniture was worn out. Also, the bedsheets were stained, though washed.The staff tries its best to be friendly and helpful, but this base is challenging.

It was on standard level, nothing amazing expected ...

Limited access to hotel pool ... only to 21:00 ... in these temperatures it was not pleasant.At breakfast time, warming plates was cold. Who likes cold scrambled eggs?!

The room was very big, with two rooms and two beds. We had a bathtub and a giant balcony with extraordinary view, and a beautiful sunrise. The room felt clean aswell. Great visit for two people. Nice pool area with friendly guests. Very nice personal.

I slept in the "living room" in a single bed and the AC was on me so I got a bad throat. If I turnt it off the room got very hot. And there wasn't really a way to make it go "slow speed". I also checked under the bed and it didn't really look so clean there. But the rest was good

Absolutely spotless throughout the hotel. Good evening meal and helpful staff.

Large room and bathroom, clean, heating only with AC but noisy.

Breakfast very poor. Reception only some time on duty.

The breakfast was great. The staff was so lovely. I loved my room - great design and cleanliness. I loved it here.

Location Room size

Heating doesn’t work Poor breakfast, cold meals

It's very close to the town centre.

It was dirty, and the facility was not maintained well.

quiteness

bed sheets smellymost probably used and not washedbed not very comfortable

Spacious and good location. Good breakfast and friendly staff

Did need a deeper clean

The choice of this hotel was for transit through Bulgaria, being close to the highway (7 km), outside of Sofia, but allowing easy access to the city if desired. The hotel has several bodies/types of rooms, I think we stayed in the basic area, with a touch of old, but not disturbing. The hotel has a swimming pool and SPA, in case the time allows a little relaxation. The restaurant is ok, it has a terrace in a well-kept garden, so perfect for dining outside (in summer). The varied menu, I didn't think it was expensive, the portions being very large... Swedish buffet breakfast, varied and fresh. The spacious room without a balcony (there are also rooms with a balcony). The location of the hotel in a quiet, safe area with its own parking.

It may just be a coincidence, but although there was an air cooling system, it was not very efficient, the time I was there was also extremely hot (37 degrees). There was some discomfort from this point of view.

Traveled with multiple families with children.Breakfast was ok. I liked the scrambled eggs and sausages.Pool was nice. Gym was ok.The highlight was the dinner in their restaurant: great price for the value. Their sauces were nice! Food came quickly.

During the Sunday I was there, the massages were unavailable. The bowling was also unavailable.The place is generally starting the look old. Rooms were not too big.

Great location, big comfortable rooms, relaxing pool