Grand Vaves Otel

The Price and location of the hotel is very good

The breakfast is very simple.

the staff is very nice and helpful, especially the young lady Ferihan, the location of the hotel is excellent, close to the Forum mall, the breakfast is correct and rich in cheeses, do not hesitate to visit the hotel, you will feel at home

Very friendly and helpful personal, good and comfortable rooms same as on the photos, also good cleaning service.

the rooms are big , and clean the toilet is perfect, it has water rinse like in gulf countries

The breakfast choices No soundproof in the rooms , I can hear all the conversations in the room beside me

This hotel was amazing. The Staff here is very friendly and they are helpful. They helped me pick out tours that take you around the city. It’s a very nice hotel with clean facilities. I loved staying here and this hotel is definitely worth the money that we paid.

The Location of this hotel isn’t too great. There isn’t a lot of sites to walk around in the hotel area.

What we really like was the room cleaning and kitchen staff. They were courteous and helpful to the point they would use their own mobiles to translate Turkish for us.

first of all, they said to pay at the property. When we reached there by 10 am they had already withdrawn the total amount. Second, there was a dog next to the hotel property that kept barking during the night for the entirety of the stay. We couldn't sleep at all. Third of all, what they advertise for the hotel is not what you will see in reality. The hotel is situated in an area full of garages. Fourth, the management needs to upscale their communications skill. Basic English is not even understood. Fifth, they are very stringent with complimentary necessities like water or iron and iron board. Finally, the price we paid doesn't match the stay we received.

Nothing is really worth it to be mentioned about the property as good.

The property is located in an industrial area and no facility available in the property or near to it. Staff don’t speak English and were not helpful. The manager of customer service “Husna” doesn’t have any customer oriented, was dishonest, unorganized and was avoiding to meet the customers because she doesn’t speak English. No enough elevators in the property (only 2). Only one access card for room was given and it was used for electricity. Cleanness is very basic. The pictures of the rooms shown on the website don’t match the reality of them. Rooms are very small. The property has only one room available as per these pictures.

The air conditioner is very cold

The location of the hotel is in an industrial area + breakfast is very normal and it is not worth giving more than one star , You will have to stand in the queues daily due to the location of the hotel

Comfortable beds, good AC, rooms are spacious and clean.Breakfast was good but it needs more options like different types of eggs Staff are very cooperative

Walls are not sound proof and bathroom is small

Renovated rooms, pleasantly decorated. Good breakfast. Very helpful staff who could speak English.

Poor location next to industrial area. Taxi do not often come around to this area. No nearby cafe, grocery or restaurant or anything for tourists within walking distance The 4 rooms asigned to our group were very small. For each room, you can only have 1 access card and they charge 10$ for extra card if needed. Lighting inside hallways and inside rooms is very poor and not safe for old people with disability.

the room size was good .

location , room interiors and decor and very poor WiFi and the view was bad as it is in industrial area

Good size and comfy.

Breakfast wasn't really good, not much options.Bathroom shower drain was clogged.

nothing I can recall

the view of the back yard was trouble for a tourist. you open the window you see the scrap yard .also the level of cleanliness less than average .

staff were very friendly, the cleanness of the hotel. Although the hotel located in an industrial area but it is on a walking distance from the biggest mall in Trabzon.

The property was extremely clean and the staff were very helpful, there’s one lady who speaks Arabic and the others speak fair english. The breakfast was okayish, has lots of variety but i have seen better options in 4 star turkish hotels.Rooms were very clean and the design is a modern design

The location of the hotel is extremely bad it’s in the middle of the industrial area, none of the rooms has a view, push to get rooms that are facing the main street that would be a better option than the ones facing the backyard.

AC is perfect, connected rooms was the best for my family. thank for the help boy.

The employees are greedy and have no character of goodwill. we pay for water. the breakfast is poor with no variety. There is no egg omelette. Unfortunately, the employees are gloomy and do not smile at all.

The location is great, it is just 6-7 min drive from the airport and about just much to Trabzon Maydan, it is within walking distance to Forum Trabzon AVM. The rooms were clean.

The staff at the restaurant couldn’t speak much English so we had to use google translate for better understanding. It was located close to several garages even though it wasn’t noisy but the view wasn’t the best possible one.

location was good

the room we booked wasn’t what we got, pictures of the room misleading. Bathroom very small & bed not very comfortable

good breakfast and location

I have requested a crib in advance and they have confirmed my request, however they didn’t add this crib to my room and claimed that they couldn’t find the key at that night when I asked them.

The breakfast was good. The location of the hotel is near the airport. The rooms have bidets which we missed in the other hotels

The lighting of the room.