Hotel Therme Meran - Terme Merano

The spa and pool area was very niceProximity to town was very good

Our room smelled stuffy, and the floor was sticky

With the exception of the woman who seemed to be in charge of seating guests at dinner the entire staff was WONDERFUL. Front desk, dining room staff, bistro staff, housekeeping and spa services were all exceptional. Facilities and rooms were equally impressive.

The person who seemed to the overseer of the dining Tim on my 1st night. She was rude, dismissive and then made me stand there while she sat others.

World class services, in a beautiful setting, including multiple pools and spas and treatment rooms. There are many outstanding options for massages, therapeutic and beauty treatments. Food served from an open kitchen (half-board) was amazing.

Some people might think the beds are too firm.

The pools are quite incredible.

This hotel had practically no air conditioning. It was so hot at night and the pillows were absolutely terrible. We had a really hard time sleeping at this hotel and for the $400 price point this should never be an issue. I truly have paid a lot less and got a lot more.

We enjoyed a wonderful time at HTM . We loved the spa and pool area and booked several treatments . It was outstanding. The pool is wonderful and we spent quite some time every day. The breakfast and food was great and the entire staff made us feel warmly welcomed . Overall we spent wonderful days at the hotel . I don’t want to forget to mention - the hotel location is close to all city attractions as well . It was a wonderful stay.

Clean, exceptional service and relaxing environment.

Everything there from the moment you walk in through the door until the time you leave is first class, top shelf. I had half board and the dinner is excellent with endless choices. The waitstaff are wonderful, especially Giuseppe! He made me feel at home. I am an older, woman traveling alone and he was very attentive to make sure I had what I needed. The “Robe Tunnel “ is fabulous. Great towels, great robes. I could go on and on.

They only minus I can even think of is the low class choices of gin at the bar on the roof. The main bar is EXCELLENT. The roof bar, not so much.

The personnel is throughout very friendly and forthcoming and gives the feeling of being very welcome anytime anywhere in the hotel. The facilities especially the sky spa is excellent, situated in the middle of the city and through its placement on the roof top providing a quiet and secluded atmosphere. The food is also delicious. The breakfast buffet is one of the best I have seen anywhere. Great fresh and high quality products (salmon, fruits, pancakes, cold cuts, tea fresh orange juice and much more). In the evening there is a nice lounge/bar with cozy ambiente before enjoying the dinner in a big room, which is setup in a way to still enjoy privacy despite many people. The 5 course dinner is a delight!We will be back for sure.

Great pools, the shorter haired girl and curly haired guy at the lobby were very sincere ?

# amazing staff # wonderful spa, pool and sauna area # perfect location - close to all attractions # wonderful breakfast selection

Nothing - it was perfect

The hotel is located near the city center of Meran, everything is easily accessible from here. We arrived with a large car (Toyota Sienna), it was a bit difficult to find a place in the underground garage, but we managed. From the hotel, you can cross a closed corridor (free of charge) to the city spa center, but the hotel's own wellness area is also wonderful. We really enjoyed the rooftop outdoor pool. The service is first-rate, we recommend the half board to everyone. The staff is kind and helpful.

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WE HAVE BEEN USING THE HOTEL REGULARY FOR TEN YEARS. THE REASON IS PRIMARILY THE LOCATION AND HIGH-LEVEL TESTS.

UNFORTUNELY, OUR LAST STAY WAS MARRED BY TWO EXPERIENCES. 1) FROM THE ROOM, THECLEANING SERVICE TOOK OUR BATHING SUITS WRAPPED IN A TOWEL. 2) THE BREAKFEST STAFF DID NOT RESPOND TO THE ARRIVALIN BATHROBES. I THINK THIS IS WRONG.

The facilities were good, including a well-maintained gym, spa, and pool. The hotel was clean throughout, with housekeeping keeping the rooms tidy. The design was modern and comfortable, offering a simple but stylish atmosphere. A solid choice for a clean, well-equipped stay.

The main issue was the staff. They seemed distant and not very attentive, with too few available to handle guests efficiently. I expected more compared to other experiences I've had in the area. The food at dinner was mediocre.

Breakfast and Rooftop pool area were amazing. E-bikes and helmets to borrow was awesome.

The hotel was very hot, including the spa. Almost unbearable at times. Rooms were hot and beds were uncomfortable

We absolutely loved staying there. The food was 11/10, the spa area was great, but could’ve been a bit more and the location was absolutely dead on in the center. We were mostly in the sky spa enjoying the views?

Already told reception about it, so it might be fixed, but the hairdryer in our room was only working for max. 10 seconds, then got too hot and turned off. So maybe take your own hair dryer with you just in case??

The city, ease of access and scenery

Hotel restaurant closing hour is too early for holiday makers

The location was perfect to explore the city and parking was a great perk. The breakfast was exceptional with a great range of selection in addition to many beverages. The spa facilities and rooftop pool were stunning.

For the price, I think the room could have been a bit nicer. It felt very basic and a bit worn. We definitely expected a notch better. Also, the

service, atmosphere, location

We stated here for a second time, and like always, it was great! We enjoyed the big breakfast and 4-5 course dinner. The pools are always nice. The weather wasn't in our favor this visit though, we still were able to swim a few times. The relax room is great, but unfortunately some guests leave towels on the chairs all day and the staff does not remove them. So you might not get a spot. Otherwise, I had another great experience and I will return again in summer.

Some things of the hotel need to be updated. Soft close toilet lids and the style of the rooms. I also saw a few outlet covers that were loose or had fallen off in the hallways.I also think there was a toilet closer to the dining room, so you don't have to walk down 2 sets of stairs during dinner.

Amazing rooftop SPA area, great catering, very helpful staff. Big thank you to the team of the hotel for our highly enjoyable and relaxing experience.