Hotel Montis - Active Nature Resort

Food was 90% excellent - the buffet mostly always offered lots of options and the evenings offered nice menu items from the pre-fixe options. Table service was a little slow but understandable consiering they were fully booked Location was also top! Adding to that the nearly on demand shuttle service to Kronplatz - that cannot be beat!

Had an annoyance with the front desk as we asked and got verbal confirmation for a later check out (at 12noon), and then our key cards stopped working at 11am and I started getting repeat calls on my phone to indeed check out. My discontent isnt even with the key cards stopping, it's that when I initially asked about the late check out, and then confirmed the morning of check out, the front desk staffer confirmed all this but still didnt even take my room number down -- so no surprise that this wasnt noted.

Great breakfast & dinner. Added value is discounted access to the public pool

The hotel was in an amazing location as I was there to ski. They provided a shuttle to and from the ski lifts. The hotel provided lockers for skis and the area was well kept. The overall hotel was beautiful, clean, and everyone was polite. The bar was very nice and had amazing drinks. Breakfast options were great and next time, I will try the dinner. The view from my room balcony was amazing. The hotel also had different games for kids and adults throughout. This hotel is a must stay.

Close to gondola , staff, sauna , pool

Cleaning should be better,manny spots of mould was in my shower cabin . I stay in room 317

Incredible experience! Just so comfortable location for skiers. Basically you can watch the slopes and lift from the balcony. We loved the spa and the pool outside with the cold water. Also the area for playing games was great, and believe me not only for children ? staff just so kind and friendly and supportive! Welcome drink is always a plus ?

Just a minority - I would add some grilled and cooked vegetables for breakfast.

All hotel staff was very friendly and helpful. The restaurant staff was amassing and although the hotel is located 2 minutes from the gondola, the hotel shuttles were always ready for a pick up.

Everything., especially the staff was very helpful and friendly. I have to especially praise Anna, Eugenia and Ahmed who took care of our breakfasts and dinners. Anna was especially nice to us on the last night when she surprised us with a little tiramisu cake for my upcoming birthday. I must commend the desserts, breakfasts and the large selection of appetizers at dinner. An exceptional selection. We will be back for sure.

The hotel's interior looks fresh, there's a spacious lobby to spend some spare time in.The ski shuttle is convenient despite it's only a ~400m walk.

1. Both me and my wife had severe stomach problems, as did many of other guests (I've heart vomiting sounds in the night from 2+ other rooms and overheard yet another people taking about their problems).2. We were misinformed about the New Year's Eve dinner's cost - it was described as "you will be charged 90 EUR", and during checkout that turned out to be a price per person, so 180 EUR total. The problem is not about the money, but about communication. We may have chosen a better option knowing the price upfront.3. The 180 EUR dinner did not have even basic beverages included, like water or juices. Again, that was not communicated explicitly. Overall, the stay in the hotel is not a 4* experience by any means. Just raise the price a bit if you need to and include the beverages - it's that simple!4. The space under the bed is not vacuumed, there was a lot of dust there that got blown out when opening the window.

Excellent hotel, great food, nice and friendly staff, very close to lift Kronplatz

It was unhealthy warm in the hotel and restaurant.

Location was excellent, staff wonderful, lovely decor and ambience. Super efficient shuttle to the ski lifts.

No coffee facilities in the rooms and no tap water available at dinner. Lift is a bit rubbish!

Hotel je u blizini skijališta

Finally, after ten days of staying at Hotel Montis, I can write a review, since we have just now resolved the complaint and received a refund (€303) that they charged us extra on departure. My daughter and her boyfriend stayed at the hotel for two nights, and I made the reservation through Booking and paid everything before their arrival (only the residence tax still had to be paid). On departure, they were charged an additional €303. I guess there was a mistake on their part when assigning the room. A standard room was reserved, and they got a much bigger unit. That in the end they would try to charge for it. There were a lot of problems with the refund, but it was resolved after 10 days. The staff at the reception did not act professionally considering that it is a 4-star hotel. The rest of the staff were fine.

The breakfast was really good, the staff was kind and wellcoming..

It is embarrassing for this type of hotel to have mold on the interior wall in the room. The paint was falling of the wall near my bad.

We really liked this hotel, especially the service from everyone, which was superb.Hotel has a fantastic view on mountains and is very close to the ski lift (300m) We also really liked the shuttle that took us every day to the ski lift and back, plus also ski box that every room has for storage of ski equipment. Garage is available and for free (note some places are narrow for bigger cars).Food was great and definitely is worth having half board included. Room was spacious and clean. SPA was nice and we loved outside hot tubs with Mountain View.it was worth spending the money on this hotel and we will definitely come back.

Even though they have a wine cellar with really good wines, the only advice is to remove Pinot Grigio from wine recommendation list since it is really a bad one (that is all :) )

Room, Jacuzzi, swimming pool, saunas, breakfast, dinner, garage, service: everything was perfect, above expectations!

Wellness area: drinks were not refilled and the relax area was cold

Clean comfortable roomExcellent food both breakfast and dinner ( half board is well worth it )Plenty of local trails to walk .

Clean, friendly staff, outstanding breakfast and dinner, excellent facilities. Team look to accommodate and special needs

Good restaurant, with nice good for dinner and breakfast. Friendly reception staff.

Our family room was on the 4th floor, we had to take an elevator to the 3rd floor, then a half flight of stairs down, then a full flight of stairs up to our room. For a family room, with a stroller, this isn't ok.Our bedroom was very hot, the mini fridge was generating so much heat that we had to open the window but this was directly on the street.The bedroom is under the roof, so this has low ceilings.On the first Day there was no hot water in the shower.We also asked to rent bikes a day ahead, the next day we show up and the bines were not ready, it took about an hour to get them, then we went for a ride and the baby carriage was not set up correctly and our daughter could have gotten hurt but we caught it as soon as it happened on the road.

Good breakfast and dinner

Price too high

The food was freakin amazing! The weather was not so great, but being in whirpool and feeling the rain on your skin is also magical. And we got upgraded room. Really great experience, thank you.

Everything was great.

Loved the location, very kind staff and the food at the restaurant was fantastic. Everyone made an effort to help us and provide excellent service. The beds were very comfortable and the room was spacious. Great bathrobe and slippers service.We loved the shuttle service to the ski area.

Unfortunately our apartment had air in the radiators which reappeared after maintenance released it and caused a loud dripping noise.The pool appeared to have too much chlorine in it. My daughters swimsuit was completely bleached after 1 hour in the pool and we smelled like chlorine for 2 days. My husband and daugter also reacted with eye irritations. We brought it to the staffs awareness and hope the problem will be solved.