Palazzo Otello 1847 Wellness & Spa

Free breakfast was very good and room was clean.

The receptionist was sitting behind the desk when we came up and didn¿t come up to the counter until I asked her to come where we could hear her. She didn¿t act like she wanted to work there.

The breakfast was great. The location, staff, and beds were all very nice. I highly recommend staying here.

The only small thing I didn’t like is the double rooms are very small, but it was comfortable.

Room on 3F is silent and clean with full set of bathroom kit. It helps a lot!. The breakfast room is really wonderful. The food and the service is really good. The location is convenient too. It is in the city center! Really enjoy my stay.

hope the plug sockets in the room can be generic EU sockets....

Centrally located. Close to the train station. Clean and comfy with a modern feel. Staff was super friendly and helpful as well. Great experience.

Very cool, central spa hotel. Book spa appointments early.

All good!

Bed, spa, breakfast

Room view

The staff hospitality . The size of the rooms . The bed . Breakfast good

The walls are like paper, I can hear my neighbors talking in the room besides

I liked that they had a tea cattle in the room. And I had a room high up with a view of a church cupola.

No one is at the desk before 2 pm

Great location.

Breakfast could be a bit better. But it was not bad. Just very basic.

Good location central to a lot of good food spots and sight seeing. Shopping on the pricier side

Booking.com/hotel staff failed to disclose that if you book a room the includes spa access you only get access to the sauna… for medical reason I am incapable of using a sauna so it would’ve been nice to know that any other spa service would’ve been a separate extra cost?The package we bought stated spa access with a long list of the spa amenities offered, there was a completely different package that explicitly stated Sauna only.

Very central location. Good breakfast. Great decor throughout.Clean rooms. Comfortable bed. Well equipped bathroom. Lavazza coffee machine in the room.

Window didn't shut properly, room over noisy street. Being awakened by the street cleaners at 6 am.

Everything was totally perfect !

Breakfast was not totally fresh : my wife was sick . Probably the eggs

The location was perfect, right in the city center. The hotel itself and the rooms were modern, clean, and very well maintained. Breakfast was good, offering a wide variety of coffee options and plenty of sweet pastries and croissants. The staff was very friendly, and there was a secure luggage room available if you wanted to explore the city after checking out. The in-room minibar was complimentary, stocked with two bottles of water (one still and one sparkling), a can of Coke, and two pastries. It was a thoughtful and appreciated touch.

Very centrally located, everything clothing the historic centre is in walking distance. The standard room are OK, for a short stay over absolutely fitted. Be aware that it may be loud as the rooms (ours) faced the main street. The breakfast is good, the cappuccino strong and good. All in all a recommendable place to stay.

The rooms are really standard. According to the website we expected a bit more style.

In the center of the town.

It’s supposed to be a spa with a clean image but there were so many flies in our room in the middle of winter. We were all put off by it.

The location is great. The rooms are clean and the breakfast is nice. I would stay here again.

Friendly staff, clean comfortable and excellent location.

The place is really wonderfull, fully renovated everything is new. The rooms are big and comfy. The location is the best, they provide us with a permit to ride our bikes in the restricted area.

Incredible location right in the middle of Vicenza and 10 minutes away from the train station. Reception staff were incredibly kind and ready to assist with anything. The room was really nice and the bed was huge and comfortable.

I wish the storage space was larger, I had two luggages and I found the wardrobe quite small.

Breakfast was excellent. Beds were firm but good to sleep on. The room was calm and clean. For a short stay it was excellent.

For a longer stay I would miss a larger storage space. However, the existing one was fine for staying 2 days.