Art Hotel Udine

It is far from the center of the town, but very practical if hou need a one night stop from the highway, very helpfull staff

Simple hotel for sleepover, friendly stuff, clean, parking available

No privacy (glass door on bathroom with no lock), no way to control heating, busy road near by

It was old but clean

Too loud directly at the street. « Breakfast » was just two small tables with food.

Attached restaurant and bar had A1 staff and food

The fridge had a very strong ammonia smell that was overpowering. Reported to hotel staff but the problem was not rectified, resulting in our not being able to use the fridge. Hotel situated on a busy and noisy road, and needed to leave windows open for the smell.

Good breakfast, the rooms are clean but you have the impression that you are in a box, modern design. good location near the highway.

Traffic noise

Tiny room, uncomfortable bed, no...

The room was very small and the bed extremely uncomfortable – the springs were sticking out of the mattress and we could feel them with every movement. In the morning we woke up sore and exhausted.Another strange thing: the shower is inside the room, right across from the bed, with no light and no privacy. You enter it as if through a bathroom door, but directly from the bedroom. If you’re staying with a friend rather than a partner, this setup is very uncomfortable and awkward.We paid an extra fee for our dog, which means pets are officially allowed in the hotel, but then he wasn’t allowed in the breakfast area – something that should definitely be mentioned in advance, since it forces you to leave the dog alone in the room.The worst part, however, was the insects. There were plenty of them, including ants crawling over our things from a nest behind the desk – and this happened even though we had no food in the room. When I mentioned it to the staff, the only answer was that “they need to check it.” On the desk we even found a satisfaction questionnaire already filled out by three previous guests of the same room, all of whom wrote that they would have slept better in a tent and that their stay was a waste of money. (See photo.)I cannot recommend this accommodation at all.

The parking, the staff, breakfast

Air conditioning totally not sufficient

Clean and well maintained. Good room facilities. Good bathroom. Lovely staff, very friendly and helpful

The fact the bus stop is 20m from the hotel makes this a great location. Reception staff were exceptional as were the bar and restaurant who went over and above the call of duty in looking after me during my stay.

Being able to control the air conditioner would have been handy. With 37-38 degree heat in the middle of summer, sometimes made sleeping at night uncomfortable even with the air conditioner on. There were a couple of times where I was actually too cold, therefore being able to control the air conditioner would have made the temperature more bearable.

The restaurant and bar were very good. The breakfast options were limited but all good quality and the staff were lovely.

The main problem with this hotel is its location. It’s about 15 mins by bus from the City Centre and about €14 in a cab. There is a very good bus service (No.5) which stops outside the hotel but it only runs until about 9:00 pm. Cabs can be hard to find late at night.

Breakfast was good, I thought that maybe an extra juice and coffee machines may reduce queues during the rush.

The local services to the hotel is fine between 5:30am -9pm outside of this its tricky to navigate between city centre and the hotel.Also lack of amenities opened on a weekend makes it very difficult to get food, snacks etc.FInally if the hotel had access to a taxi service this would help some what with travel restrictions where guests do not have use of a vehicle.

very poor service

I was booking the twin room with 2 separate beds for 2 adults, when I booked online that option showed as available and I have paid for this booking without possibility of cancellation, as the booking was for this night. 20 minutes later I have received the reply from the hotel that this room is not available and I was given double room, I have emailed booking.com to request refund, but was told to liase with the hotel. At the hotel I was told that they cannot refund me and I need to sleep in double room ! Unacceptable practice - the hotel clerk said is not his problem ,I must speak to booking.com. I believe there is very poor customer service in this hotel and very dissapointed with booking.com reply, in the future perhaps I should rather phone the hotels directly to make sure I book the room I need !!

Staff was extremely friendly and helpful. Good breakfast variety. Free on street or lot parking.

Rooms were extremely worn although fairly clean. A/C fan in one of the rooms was broken and very loud.

Modern hotel. Friendly and helpful staff. Lovely restaurant and terrace on the premises.

The single beds were very narrow.

staff at the reception very professional and helpfuleasy parkingtasty breakfast

bathroom could have been cleaned better

Friendly Team, helped me cause I Made a wrong booking in a wrong Date in another Hotel. They had a good room with a Safe price! Thx. to Art Hotel. Breakfast was with many different foods and very tasty! I think these Hotel should earn a S more of that three Stars.

Clean well laid out rooms. Very quiet and comfortable

Mil

Silent rooms, minimalist style, good breakfast.

You need to bring the car to move to the citycenter.

Good breakfast, nice staff, clean room.

There was only 1 chair (could be 2 for 2 persons).

Hotel is in good location, just few minutes from the highway. That means a bit further to the city center though. There are plenty of parking spots available onsite.

The sound isolation could be better but that's pretty much standard in hotels of this category.