Arthotel Blaue Gans

Great, friendly service, helpfulness. Great theme and character of hotel. Amazing restaurant and wait staff. Suites had personality. Linens and overall comfort of environment unmatched.

Right in the heart of the old town area just a block from Motzarts home. Close to lots of restaurants.

Fabulous location right in the heart of Salzburg old town and literally a step from the airport bus stop. Very attractive hotel which is both traditional (wooden paneled dining room) and modern (with lots of interesting pieces of art dotted around the hotel). Lovely breakfast and friendly staff. Bedroom was fresh, spacious and spotlessly clean with a lovely bathroom and a small area where we could sit at the end of the day. We enjoyed the bar too.

It was all beautiful, but if I was being picky I'd ask for darker curtains as the light from the street was a little bright in the room.

Lovely boutique hotel, well located, nicely decorated, spacious and cosy room, excellent bed, excellent amenities

Although we lived in France 2 years, I will never like having toilet and shower separated.Also, they have a concept of MaxiBar, instead of minibar, where coffee and tea is located in one place for all the guests. Honestly I prefer a kettle and coffee inside the room

Perfect location. Close to shops. Staff were extremely helpful.

The day we arrived I was hoping for valet, travelling with 4 adults and a 2 year old. Anyway we got a park at the front and had to take the car to the carpark. It was no big deal. Everything else out weight it. I can’t fault this property. I love the unique design it has. Keep up the great work!

Location and reception staff was friendly.

Service in the restaurant staff need to be educated on the service.Hitting in the room was to hot

Location is perfect if you want to explore the Old Town

The property is very challenging logistically if you are traveling with luggage. Getting to some of the room is very tricky with suitcases.

Really nice place and perfect location for exploring the area. Room was spotless and super comfortable. Great breakfast and restaurant.

Offsite parking was a little bit confusing but great to have the option.

We have stayed here before, and it is still a great place to stay at the edge of Salzburg's old town. The restaurant is great for both dinner and an incredible breakfast. Rooms are lovely.

We have stayed here before, and it is still a great place to stay at the edge of Salzburg's old town. The restaurant is great for both dinner and an incredible breakfast. Rooms are lovely.

Hotel style was great. Location was really good. Staff were friendly. Breakfast was good. Cafe-bar for guest was great. Rooms were clean. The hotel bikes were brilliant - we loved taking them to explore the city. Bathroom toiletries were lovely.

WiFi was sketchy - kept having to leave and rejoin network. The casting function to share a tablet screen on the room TV didn’t work. The mattresses were too soft, as well as the pillows. It would have been better to have a range of pillows. We ended up sleeping sideways across the bed because the mattresses were not supportive. We had to ask about the guest mobility scheme, and it would have been helpful to have been told in advance.

Location was great! Room was spacious, clean and quiet.

The hotel restaurant lacked variety that we would eat and was very expensive.

Great location, friendly staff, great character Good room sizes

No mini fridge but did have great coffee and tea in central location

Great location in old Town. Staff was great, nice breakfast. Only negative was our room had set of stairs.

Stairs for our room

Location was great and staff were friendly.

No refrigerator in room for snacks/meds, no tea/coffee in room was really disappointing. The main area with tea/coffee didn’t make up for having it in the room. Pillows were thin and when we asked for another they said the hotel was full so we couldn’t get more. WiFi connectivity was very poor and restaurant was overpriced. Breakfast buffet was very limited and you had to pay extra for some of the options.

Great location, friendly staff excellent restaurant

No gym or bar

The location is great, there is an underground parking lot nearby.Breakfast was good, nice service, the coffee was good too.

There were no racks or hooks in the bathroom to hang wet towels.Allowed courtyard view was actually missing.

Room was large and well appointed for 2 people with 2 basins and a large shower plus a separate toilet which was great! Staff are super friendly and helpful and speak pretty good good English. I would definately come back.

The toilet roll holder is loose and fell off. This needs repairing. The shower head does not tighten so that it can be adjusted outwards.

The location and service were exceptional. We also enjoyed a delicious breakfast.

It was very expensive but we understand that we were there at the height of festival season. It’s a beautiful boutique hotel.

This hotel is all about Austrian Hospitality. Right in the centre of the Altstadt.. once there.. we could walk everywhere.. see everything. Really friendly staff... compliments to them!

Perhaps the weather?