Hotel Sacher Salzburg

The entire experience was faultless. The best staff. Amazing food. Perfect location. The most charming hotel

The only thing I didn't like was leaving the hotel. I wanted to stay!

Location is superb

Our experience at the bar was somewhat mixed. The bartender displayed a rather dismissive demeanor making an unsolicited comment regarding my beverage choice. His attitude improved noticeably upon realizing we were hotel guests.On the departure morning we visited the renowned Cafe Sacher to try the famous Sacher cake with espresso. Despite the cafe being almost empty we waited 15 minutes and decided to leave as we had a scheduled check-out.It is our opinion that the service needs to improve to align with customer service standards we expect from this beautiful hotel.

Everything was perfect.The architecture and interior design of the hotel is on a different level. The location is second to none.

Cleaning of the room can improve.

The service was amazing - everyone working there is so friendly, kind, and helpful! The hotel is beautiful and it was perfectly located. It was a bonus having a sauna & steam room to relax in after a day of exploring. A truly luxurious experience!

Nothing!

Magnificent 5 star hotel in an outstanding location. Staff and service were exceptional and attentive throughout the stay. Room was beautifully finished and comfortable, ours had a balcony and view over the river to the old town and castle. The bar is absolutely top tier with an interesting range of cocktails. We had breakfast in the Sacher Cafe which was excellent, and dinner on our first night in the Sacher Grill - which was even better. I would happily stay again, and look forward to a time when I can return.

There was nothing I would ask for, or did not like. A great experience all around.

Everything, staff, room, view and location

Location/staff/food/ comfortable bed/bathroom

No tea/coffee making tray in the room. We searched but no kettle/mugs/tea/coffee.

Luxurious rooms and hotel and central location. Lovely and helpful staff who were happy to go out of there way to may our stay an enjoyable one

Nothing I can think of

Breakfast and Staff , absolutely amazing.Ursula the super is an absolute gem. I have never felt more welcome anywhere in my life.Best coffee I’ve ever tasted and believe me I’m a seasoned addict.It was our stepping stone to a months skiing and absolutely brilliant hotel ALL Round. Staff love being there and it shows

Beautiful, clean and well maintained.

There wasn’t anything I didn’t like, however, some more vegetarian options on the menu in the grill and cafe would be good.

The staff at the hotel were so friendly and welcoming and helpful. Breakfast in the cafe was great, the Anna Sacher tower a real treat! The whole ambience of the hotel was charming and it was beautifully decorated for Christmas.

Everything was wonderful

Exceptional property!! Everything was absolutely beautiful and magical! Great location, comfortable and well appointed rooms, wonderful breakfast, and lovely staff. Would definitely stay here again!

The location and breakfast were superb! One of the most beautiful hotels I’ve ever stayed! Our room which was Junior suite was beautiful, clean and nicely decorated. I loved it so much!

The front office could explain more nicely for why the customer really does not want to call the taxi to the right front of the hotel entrance. Maybe lost in translation.

Front desk Simon were super helpful with his team which made my first step into the hotel smooth like silk

I didn’t received notice regarding the day light saving which worries me as foreigner! Dropping paper notes really important

Service, location , amenities, high quality standards , room layout , view .

There was noise from outside ( street ) and from inside of the hotel , it was Saturday night .

Everything! Buffet breakfast was amazing,; we could get anything we could think of. It was all delicious, and the coffee was great. All the egg dishes, whether poached, fried or scrambled were cooked with unsurpassed expertise. The orange juice was freshly squeezed. The staff were so attentive. Front desk staff were so helpful at all times. The Cafe Sacher was a delight in every way, and the Restaurant food was impeccable. This is a seriously good Hotel to stay in, and this is why it is already ranked among the best 400 Hotels in the World.

We liked Everything about this Wonderful Hotel.

Beautiful property and rooms, excellent location, great bar. Service was amazing!!!

The view from the room. It was on the river, and, from the third floor, it was great.

We stayed 2 nights and the room was never cleaned. Unacceptable in a 5Star Hotel.When I complained, the lady at the reception started to say that i was guilty requesting to not cleaning the room: this never happened and, even if i repeated, she was quite rude continuing to say it. UNACCEPTABLE!

Great helpful staff; amenities fantastic; location perfect.

All great

My girlfriend and I stayed at Hotel Sacher in April, and it became an unforgettable trip—we got engaged during our stay! The staff were incredibly warm and welcoming, and even surprised us with a complimentary bottle of champagne to help us celebrate. We’re so grateful for the way they looked after us and made the occasion feel truly special. We wouldn’t hesitate to recommend Hotel Sacher to anyone visiting the beautiful city of Salzburg. It’s become a meaningful part of our story, and we’ll absolutely be back.