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About
Hotel Bristol is located in the heart of Salzburg, only a few steps away from Mirabell Palace and the Festival Houses. Family-run for 3 generations, this historic 4-star hotel offers an award-winning restaurant and free WiFi throughout the hotel. The comfortable and elegant nonsmoking rooms are air-conditioned and individually furnished. They feature a flat-screen satellite TV, a mini-bar, and a safe. All nonalcoholic drinks in the mini-bar are complimentary. Rooms are available with either city views or to the peaceful inner courtyard. Our courtyard-facing rooms are especially recommended for light sleepers seeking a particularly quiet and relaxing stay. Decorated with antiquities, paintings, and collectibles, Hotel Bristol Salzburg offers a concierge service and valet parking at our partner garage "RAIFFEISENGARAGE". Guests can relax in the library. Further, we may book massages in your room, which needs to be requested in advance. Guests can enjoy the rich breakfast buffet in the Crystal Room, which is decorated with impressive crystal chandeliers. The hotel’s award-winning restaurant Polo Lounge serves international and Austrian specialties. The Sketch Bar and Lounge hosts regular piano evenings and Happy Hours. Enjoy your evening in a relaxed and elegant atmosphere. The Getreidegasse shopping street and many other cultural attractions are nearby and can be easily reached on foot. The Makartplatz Bus Stop and a taxi stand are right next to Hotel Bristol.
407 Reviews
- Cleanliness
- 9.1
- Staff
- 9.2
- Location
- 9.8
What Guests Say
- “Great customer service. Everyone is so friendly and they remember who you are by name. Cute staff uniforms make you feel like you're in…”
- “Hotel employee at the front desk was amazing! The location is perfect! Very close to everything. The hotel is beautiful. Would certainly…”
Top Amenities
- Restaurant
- Free Internet Access
- Fitness Center
- Pets Allowed
- Airport Shuttle
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Double Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4Single Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Luxury Suite
- Accessible bath/shower
- Accessible by lift
- Air conditioning
- Bath or Shower
1/4Senior Suite
- Accessible bath/shower
- Accessible by lift
- Air conditioning
- Bath or Shower
1/4Standard Double Room
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Junior Suite
- Accessible bath/shower
- Accessible by lift
- Air conditioning
- Bath or Shower
1/4Deluxe Suite
- Accessible by lift
- Additional toilet
- Air conditioning
- Balcony
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What Guests Loved
Based on 407 reviews
Pros +
- Great customer service. Everyone is so friendly and they remember who you are by name. Cute staff uniforms make you feel like you're in a different time period. Great amenities like the free non-alcoholic drinks in the room.
- Hotel employee at the front desk was amazing! The location is perfect! Very close to everything. The hotel is beautiful. Would certainly stay here again
- The elegant decor. Maintaining its unique antiquity appointments.
Cons -
- No fitness center/room
- Even though requested, couldn't get an early check-in
- The hotel generally feels like a hotel which was once exceptional but has over time not been updated sufficiently over time. Some of the rooms seem to be updated, and very nicely so, but others not. The common spaces in the hotel - from lobby to bar and restaurant, would benefit greatly from such an investment. Considering the absolutely location and the amazing staff, the hotel's hard product deserves being invested in. The only marked downside, which could definitely be improved on for such a property, was the breakfast. Could definitely be better.
Great customer service. Everyone is so friendly and they remember who you are by name. Cute staff uniforms make you feel like you're in a different time period. Great amenities like the free non-alcoholic drinks in the room.
Hotel employee at the front desk was amazing! The location is perfect! Very close to everything. The hotel is beautiful. Would certainly stay here again
The elegant decor. Maintaining its unique antiquity appointments.
No fitness center/room
Breakfast, room, hotel & location were great
Even though requested, couldn't get an early check-in
The staff was absolutely perfect in every way! Extremely kind, professional, gracious and transmitted a feeling of classic service that is very rarely found today. Truly as perfect as it gets!
The hotel generally feels like a hotel which was once exceptional but has over time not been updated sufficiently over time. Some of the rooms seem to be updated, and very nicely so, but others not. The common spaces in the hotel - from lobby to bar and restaurant, would benefit greatly from such an investment. Considering the absolutely location and the amazing staff, the hotel's hard product deserves being invested in. The only marked downside, which could definitely be improved on for such a property, was the breakfast. Could definitely be better.
Absolutely Beautiful, clean Hotel, very Classy wonderful helpful staff, walking distance to everything, and excellent Breakfast, we will definitely be back !
We loved Everything about the hotel !
breakfast was excellent. Beautiful dining room and lots of choices each day. Staff was very attentive.
This was our second stay at Bristol and we absolutely loved it. Everything was perfectly clean, the room was large and comfortable, water in the room in glass bottles, the view of the fortress is breathtaking.We also needed to change our reservation on the day of due to the weather, and Gabriele was were very understanding and lovely.
No complaints.
Excellent selection at breakfast eg lots of fresh fruit, different breads etc
The Hotel has so much charm, just the perfect location to access the beautiful city of Salzburg
If you stay over a holiday period like new or Christmas make sure to book dinner. But otherwise I have no dislikes
Old world style hotel, fabulous restaurant & bar, great location and lovely staff
Classic and traditional hotel with a real feeling of being family owned. Immaculately clean and well cared for. We stayed for 3 nights over Christmas as a family of 6 across 4 rooms (1 suite, 1 double and 2 singles - all of which were lovely), we would certainly return. The Christmas Eve celebrations and dinner on the 24th will be remembered, with the hotel owner acting as compère (and even working the tables and diner and breakfast).
Old charm classy hotel with wonderful attentive staff. Location is exceptional
Great location and very friendly staff
The rooms are a little tired, bath rooms small and poor showers. Breakfast Buffett hot food was cold every morning
Very welcoming charming upscale hotel
The hotel cannot help that people are outside loud on the streets at all hours
Great position for exploring Salzburg, everything within easy walking distance. Traditionally decorated room that was spacious and warm. Breakfast room was great and really friendly helpful staff. If you like a real traditional Austrian hotel that feels like you have stepped back in time, then this is the one for you
Location is excellent. Friendly staff. The room size is fine but the bathroom is a little small.
A truly exceptional stay at Hotel Bristol SalzburgHotel Bristol is a gem that perfectly captures the historic elegance of Salzburg while delivering outstanding modern comfort and service. From the moment we arrived, we felt warmly welcomed by the front desk team — with special thanks to Alvara, whose kindness, professionalism, and attention to detail truly elevated our stay. The entire front desk staff was consistently helpful, offering excellent sightseeing guidance and thoughtful recommendations, complemented by well-curated in-room brochures that made exploring the city effortless.The hotel’s historic atmosphere is beautifully preserved, creating a refined and authentic Salzburg experience without feeling outdated. Our room offered a wonderful view of the fortress, which added a special sense of place and made mornings and evenings equally memorable.Breakfast was simply outstanding and deserves special mention. The selection was generous and high quality, including five kinds of freshly squeezed juices, an excellent assortment of cheeses, pastrami, and fish, five varieties of fresh fruit, avocado, and many other carefully prepared options. It felt more like a gourmet experience than a standard hotel breakfast.We also appreciated the thoughtful details throughout our stay: soft drinks and snacks in the minibar were refreshed daily, and evening turndown service added an extra touch of comfort and care. The room itself was very well designed for our needs — we stayed in a Double Superior room as a couple with a young teenager and found the accommodation spacious and comfortable. The two sinks and the separate bathtub and shower made mornings easy and stress-free, which is not always the case when traveling as a family.Practical comfort was clearly a priority as well, with both air conditioning and heating available, ensuring a pleasant temperature at all times.Finally, the location is unbeatable — perfectly situated for sightseeing, cultural experiences,
excellent location and lovely breakfast in a beautiful dining roomWe were upgraded as it was our wedding anniversary. Thank you
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Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
Business facilities
- Business Center
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 16 can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are allowed upon request. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
When booking more than 5 rooms, different cancellation policies apply. Guests can cancel free of charge up to 1 week prior to arrival, during mid and high season up to 4 weeks prior to arrival. The guest will pay the total price in case of cancellation within these deadlines.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Bar is closed from 2027-03-07 until 2027-02-01 Fitness center is closed from 2027-03-07 until 2027-02-01
Location
Makartplatz 4, Salzburg
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