Hotel am Rathaus

Location. Breakfast

We enjoyed our stay at Hotel am Rathaus in Heidelberg. The location is excellent and easy to reach , well sign posted as well. We enjoyed breakfast at the hotel . The room size is good . The mattresses were a bit soft for our comfort. The room is clean and tidy.

The only complain from our side is the bed being soft

We had an amazing stay at Hotel am Rathaus . The location was perfect, close to all the main attractions. The staff were friendly and helpful, always greeting us with a smile. The breakfast buffet was very good. We'll definitely be back!

The location was good, and the room was huge, but could use some updating.

It was noisy in the morning and was very light. The curtains didn't block the light. The parking requires a little walk.

Small simpel hotel right in the center of the city.

A lot of noise from the square with the bars. Not an issue for use but be aware.

My one night rate was Euro 125.1. When I was checked out, I paid 150 Euro in cash. The guy did not hand me the changes. What a greedy person!

Good location

The place was old and dirty (e.g. fridge and bathroom). We requested a baby bed which was unstable and dirty with residues of dirt from previous kids. The floor was crooked and on top of that, despite being with a baby and the place did not have an elevator, they gave us a room in the 4th floor and I had to carry up and then down all the stuff.

Location. Friendly staff. Good breakfast included.

A bit noisy at night - nightclub close by.

Lovely heritage hotel, staff were very friendly and helpful. Room was simple but comfy.Conveniently situated around the corner from the Schloss Heidelberg. The whole area is very picturesque, lots of places to eat right at your doorstep. Heidelberg is a university town and on a Saturday night, all the kids like to hang out in the square right next to the hotel. Sadly they kept up the noise all night.

Perfect location, excellent receptionist, great breakfast

The staff (reception, breakfast staff) are very nice, the breakfast is delicious. The location is very good, in the heart of old Heidelberg. I also liked the view from the room window.

The interiors (with the exception of the ground floor) are in need of renovation. The window frame almost came out of place when the window was opened in my room.

Staff were friendly, great location. Good value.

The room was generally clean, except for a few details. E.g. corners were dusty and the shower doors were a bit moldy. The pillows were a bit lumpy.

This was a great location right on one of the old town squares! It's about a 15 minute walk from the Heidelberg Aldstadt train station. The staff were very friendly and helpful, the room was clean, the dining room pristine, and the breakfast had a variety of quality, light foods.

Literally the only downsides: a large stain on the carpet, the rooms were a little dated but clean, and the breakfast options weren't very hearty, but it seemed standard for European hotel breakfasts.

Clean room, great staff and quite adequate breakfast for the price. Certainly, it’s a very central location, great for exploring and enjoying the town, but note that on a Friday and Saturday night you may get to enjoy the parties people are having in the street below you until quite late. For us mid 60’s road tripping Aussies it wasn’t too much of an issue, but if you’re so precious about those things, you have been warned! It’s ageing a bit, it’s not 5 star, and no lift (again, you have been warned!) but on balance, great value for money. Out your front door and you’re right in the centre of town. Car parking very close by, and (in January) we could drive in to drop off and collect our luggage in the pedestrian zone.

See above! It’s worth it so as to enjoy everything this beautiful town has to offer.

Good location.Breakfast is ok, not much choice but quality is ok.Useful and kind staff.

No lift. Do not recommend if you travel with big luggage.The room assigned to us with floor tilted, so as the bed, you feel you head is laying lower and feet higher while you are on the bed.The shower is not good, small water come out and cannot easily control the water temperature (too hot)

Very central location and easy to walk to attractions and restaurants. Excellent breakfast. Good bathroom. Car parking at some distance, but easy to drop off and collect luggage outside.

Sofa bed uncomfortable. Dated furnishings. Stairs to room.

Location, staff attention

Hairs in the toilet

Location of the hotel itself is awesome. Close to everything and very clean and comfortable.

Parking is a bit of a hassle.

It’s proximity to the attractions. It was in a great location. The staff were extremely nice.

The 58 steps to my room, but it was ok. Just me not being fit enough.

Location and price are amazing

No air conditioning or fan in room.