Hotel Sudpfanne

Location. Beds were very comfortable and the two rooms were good for us, opa, oma and grandson. Bathroom good.

No airconditioning.The windows face west sun shine direct on the room. Not a good location for a summer stay during one of the hottest summers Germany has experienced

Excellent room, very big perfect for family of 5 with 3 teenage boys. Excellent location close to everything. Heidelburg was fantasic the fortress and Christmas markets top notch. Awesome parking!

Not a normal hotel, no complaint though really great place and fantasic value

The location was great.

The rooms are not like the fotos. The bathroom is outside the room, in a hallway that smells like a barn.

Great location. Top floor unit was quirky and the floors were hilariously uneven. Perfect!

Smoke smell from the hookah lounge below.

Not much to like. We were put up in an annex of four converted rooms a long walk from the hotel with the nice Pictures

Had to walk down crowded streets, hard to find the door leading to our room. No remote for the TV…. Couldn’t get close with the car due to pedestrian only streets……

The apartment is spacious, very clean, and in a great location right below the castle.

However, the floor between the rooms is uneven and easy to trip over, and it gets very noisy at night.

I loved the location of this hotel. With the hotel beer garden right next-door and then an excellent restaurant across street it was a great option for our family. It was also an easy walk to all the touristy parts of the city without being right in the chaos.

The only thing I didn’t love about this hotel was that we were on the bottom floor so it wasn’t as quiet and also we only had one fan for the three rooms.

Good location

Parking is not a hotel facility, it should be stated correctly - paid public parking which btw was fully filled when we tried to park. There were no proper pillows or blankets in the room. Not even a soap. Rooms are not like in the pictures.

Good location, close to most attractions. Large space. Private parking.

Appartment no. 5 is located in the centre of Heidelberg. Public underground parking is about 5 min. from it. It was cosy and spacious enough for two.

Appartment no. 5 is located right above very noisy music bar, which is open all night. You can hear everything from there. Room was very cold and heating system was disfunctional. Rooms was not in location declared on Booking map, nor even in hotel description (but you can find right adress in the description of every single room).

Close to town in the old town

Needed dish washing utensils & a microwave.Owner was rather rude when we arrived an hour early even though the room was ready. A bit of give n take mate would make folk happier

The bathroom is really awesome

Before check in time, they don't except the luggages :(The room floor is really really noisy. this's very uncomfortable and nostalgic at the same time :)

Nice location

Apparantly there has been a lot of smoking in room 5: room, sheets, curtains were smokey- quite appalling.

Location

It was very noisy at night with a disco downstairs. The shower drainage did not work. It smelled like sigarette smoke all over. Very unpleasant experience.

Brilliant location with on site parking. Initial reservations disappeared with use. Really very good facilities.

Upgraded room, perfect service, great location

The only good thing was comfortable bed and location was quite good .

I booked and paid for a double cozy room with bath on the top floor (room nr 6) and I got superior studio apartment with 3 double beds (room nr 4-5) which is actually more expensive and it could seems like a bonus but the room was old as all building and really cold , the bathroom was really unpleasant the coffe machine didn't work there was not even a bottle of water or a tea bag . It was my first bad experience on booking . It does not worth the money...

Great location, lots of space and comfortable beds. Great having dining room.

Door between two bedrooms didn’t close properly but not a big deal.

Not suitable for travelling with an infant. Room was on the second floor with no lift. There were dirty laundry in the h

Everything

Location

On reservation day the reception lady called as and told, that she has to leave the reception and will come back after 1 hour. We agreed on exact time when she comes back, but we had to wait about 20 min. There was no place near the reception where we could even to stop with the car to wait. We reserved the room by credit card and payed at arrival. I asked for invoice and got it. But when I checked my account, I saw that the reservation amount is deducted, it means, that we payed twice. When I wrote about that to the hotel she denied, that she received cash at arrival :(