Hotel Schnookeloch

So close to town, with fresh breakfast and great staff

Small room, noisy

Ideal Location in the old town with shops, Restaurants, pubs, wine bars and plenty of old churches.

Great downtown location, right on the start of the old downtown and shopping street. Old rooms, but quiet.NO elevators. Winding stairway to and from the room. Check-in and Breakfast in Hotel Vier Jahreszeiten. Looks like the parent company. They have paid parking available nearby at a charge, but cant be booked in advance. About 1 km walk, but safe behind gates.

Right in old downtown, plenty of restaurants, and the Heidelberg Ruines

very good location next to the old bridge in the heart of the old town

The heavy smell of the restaurant when you enter the building, the breakfast was just adequate, there was no refrigerator or a bottle of water in the room.

Bathrooms head mould in the shower

The pillows were the worst pillows I've ever had there was a spare one in the cupboard without any pillow case

Great location & very comfortable. Nice breakfast was also provided.

Only the confusion in finding the check-in location.

I had one of the single rooms which was disappointing for the price. Cracks in the wall, Lamp at the wall is falling off so the wiring shows. If warm temperatures, you are dying up there as the single rooms are under the roof. No ventilator, smelly bathroom nor bottled water or an option to make coffee or tea as breakfast is not even an option to pay extra. Only double occupation rooms are eligible for breakfast. The owner became rude when I explained that I was not happy. He basically waved me away and started to get into a heated conversation by trying to justify why he wouldn't provide a fan to circulate the hot stale air or maybe a hot water heater for coffee/tea but also made me feel very disrespected as a guest. Until today my last email I sent to the property regarding directions was never answered as the direction on the booking.com site is incorrect. During evening hours, the Wifi connection is super unstable

room is super-hot, no offering of a ventilator or fan to help with the hot air.No option for breakfast for single occupation.Staff gets easily offended if you express something about the room or the stay.No coffee maker, nothing to make up for no breakfast option

The location was really central and the staff was really friendly. The room was a good choice for the price quality ratio it offered.

The room was not equipped with airconditioning and there was fungus in the bathroom at several places.

Location, friendly staff, functional and clean hotel room.

Internal room overlooking the courtyard restaurant. Was sometimes a little noisy in the later evenings.

Very good. Excellent food. Great breakfast

May need to advise to some the need to climb stairs

Great location and it was comfortable

I wish breakfast had been included

Location was great! Nice bathroom and great breakfast.

Check in was complicated and parking was difficult.

I had no problem with breakfast it was sufficient for my needs. The staff at breakfast and on reception were very friendly.

Like previous reviews I had read beforehand the room below eye level could do with a good dust.

The breakfast was good but not a huge selection. The attendants were very attentive and took good care of us.

Fabulous location, in the very heart of Heidelberg. Cozy room, cute design. You feel a little bit like you're in the 19th century

Wifi was non-existent during most of my stay. There was no "Do not disturb" sign available in my room and as a result I got DISTURBED.

The hotel is situated in the old town very close to all amenities and sites of interest. It was comfortable and provided a good breakfast and there was also a bar and restaurant on site.

Super location. Very nice bathroom

Breakfast super simple

The location and the helpful staff.

My room was on the third floor and there was no lift.....

The breakfast room was spacious, they provided a good continental breakfast with orange juice, tea or coffee. I liked that breakfast went up until 10am, no need to rush to get to it before it is packed away.

There was not a kettle or drink making facilities in our room also there was not a glass/cup for drinking water. There was nothing telling us we could not drink water in the tap in the bathroom, we did and was fine. There is a lot of noise from the street, but it is in a busy touristy area.

Excellent location, in the centre of Heidelberg, almost next to the well-known pedestrian bridge. Room is ok, breakfast is fine but nothing fancy: It is a small breakfast room with tiny tables.