Europalace Hotel

Location was great.

No soap was provided for the shower and there was no place to put the soap I had brought. Room was tiny. People at desk were not friendly and seemed pretty weird.

Huge room but unfortunately I got no lake view. Very easy to get everywhere from the hotel and it’s right near the ferry station.

It’s pretty decent hotel but in my opinion the price is too high for it

Breakfast excellent value for 9 euro. Staff friendly and efficient.

Rooms was big but a little bare and dated, though there is evidence that improvements are being made - our bathroom was brand new and excellent. Not especially cheap but overall decent for a 3 star hotel

The hotel is right in front of the lake, 5 minutes from the ferry, but no noise, clean, calm and quiet. Rooms with a view are great. Breakfast had a good variety of sweet/salty choice. Restaurant is also a good option. Hospitality was great. Overall excellent stay in a charming old-school place.

Bathrooms are recently renovated but they forgot to put shelves/racks/holders for the toilet paper, the shampoo and soap (so one has to stretch a bit to reach them). No tea boiler and minibar in the room.However, we found these minor, relative to the excellent hospitality and stay we had.

The room was tidy and up the standards, bathroom was well equipped.

The room was missing any kind of refreshments, even paid ones

The size of the room was enormous, with a stunning view on the lake. The room was very bright. The hotel is a bit old fashioned but very neat, clean and provides anything you need.

Location

The room needed a refurbishment it was very old and tired.I returned a couple of days later as I thought I had left something in the room. The staff member I asked was very dismissive and unhelpful.

We stayed the for 6 nights. One of the best places we stayed ever. First line to the lake. Big room with very comfortable beds. Great view. Lots of different options for breakfast. Nice smile staff.

Wonderful location on the shores of the lake. Lovely, helpful reception. Spacious room. Decent air conditioning (needed during our stay).

Tea/coffee making facilities in the room would have been nice.

The room was very spacious, the location ideal, with a variety of bars and restaurants around

A bit old fashioned in terms of style but the bed was pretty comfortable

Amazing view of the lake, renovated bathroom and floor (we stayed in the big room with lake view), old furniture which I actually liked as it gives a vintage vibe, nice staff.

The amazing view on the lake and the freshly renovated room. The staff was very friendly and helpfull.

Not easy to access due to ongoing roadwork nearby.

Very nice personnel. The hotel may be a little out-of-date but that is compensated by the friendly staff.We had a big room with view on the lake.Great location The restaurant's service is very traditional and charming..

Location , staff , views

Despite the new bathroom , a small upgrade of the furniture and addition of small fridge can really increase the value of the hotel

+ Excellent location (best for this lake, next to boat station, overall environment is very calm and cozy)+ Great view of the lake (from the room and overall from the hotel)+ Good breakfast + Honest and helpful staff+ Size of the room+ Bathroom was all new

The hotel is relatively old by design. If you like it, then it's also a plus :)

The beds, bathroom, place by the lake.

It was not possible to get a cup of Tea or Coffee at the hotel if you dont eat at the restaurant. So I missed a cooker in the bedroom and tea/Coffee selection. A small refrigiator would have byen nice too.

Classical interior, spacious, and quiet. Above all, splendid views of Maggiore! The restaurant at the hotel served excellent meals and reasonable price. The breakfast was wholesome, as well. Free and safe parking nearby was an added merit, for an Italian city, something of a rarity.

The Wifi was a bit weak at the room.

The breakfast was fabulousThe room was spacious

The room was cold (no heating available during the cold snap in May) & the decor desperately needs refreshing/updating. The TV was tiny. There were no tea/coffee making facilities in the room. The bed was cold but the spare blanket, or perhaps it was dust in the carpet or couch, gave me hay fever. The light switch buzzed constantly when turned on.

Central location and next to lake, this is reason for choosing the hotel.Rooms are old, need renovation but no problem for us as both rooms are clean and big enough.

Hotel needs renovation and already started in some rooms during off season when we stayed.We stayed on 4th floor and rooms were cold in general, can understand this due to current situation.But we woke up with the noise of drilling machine on Monday at 8 am.There were some men doing renovation at our floor.Come on this is a hotel, people might be sleeping…When we mentioned this issue to reception during check out.He told me this is Italy people works as of 8 am.How come a receptionist of the hotel can reply like this, instead of simple apology? This is very annoying and arrogant.Fist time I had experienced something like that.

Breakfast was good and enough choise Services were very good and friendly

The shower in the bastion was situated above the barhtub wich can cause dangeres situatons. It also Claudes that a lot of water splashes next to the bath.