Whitepod Original

The view was so surreal and amazing. I felt like I was floating in the heavens looking down.

Parts of the trail to the pods and cabins were extremely icy and dangerous to walk on. Putting sand and saw dust would help.

view, atmosphere, breakfast.

location is a bit far and difficult to get to. rooms are far from reception and require a decent walk. it would be nice if there was at least a free shuttle from the major train stations or from the reception to the rooms. To find the rooms fairly warm after a long walk under the sun was a bit disappointing.

The location

Broken glasses in the terrace, cleaning system not communicated by reception

Great view

Water kept leaking from the kitchen sink . And the room heater not warm enough

Scenery is beautiful around the pods. Restaurant is good with nice staff and good food.

This place is definitely overpriced for what it is. It is advertised as a luxury pod but it is not up to standard. The room was cold when we arrived. The staff were completely irresponsive to our request to heat the room. I gave this feedback upon checkout and I was told that somebody would reach out. I still haven't heard anything. In additon, the place is hard to reach for people with limited mobility. This is not very well explained in the property description. The hot bath in the spa was completely cold. We rang reception to ask them to heat the bath. They told us that they would send somebody but again nobody came. Very poor customer service in this place.

The family pod was amazing! Very clean and so so cozy. The staff was also very friendly. Would highly recommend!

The breakfast was so disappointing - there was barely any food left when we arrived, it wasnt well organized at all. Also very poor food choice. For such a price one would expect more.

We liked everything about Whitepod! The staff was nice and helpful. They paid great attention to details to make our stay unforgettable. We even got a free upgrade to the Swisspod, which we absolutely loved.Also, waking up to an incredible sunrise over the Alps is an unforgettable experience. We totally recommend it.

Extremely lovely cabins with an incredible view, and a kind and accommodating receptionist The modern cabins are situated atop a mountain and offer stunning views.

A great vibe and really nice atmosphere and staff. The pod was also spacious and the amenities were great.

A bit far away and required some time to arrive at the locations, but absolutely worth it

This place is exceptionnal. We loved everything about, the pods, the view the spa area, the afternoon snack upon arrival, the breakfast, the staff. Really great value despite the high price. We got upgraded to a better pod for free, which was also really nice.

everything is special as expected exceptional.breakfast was also nice but can be better for this exceptional place ;)

airconditioning is sucks . family white pods are not for kids under 10 years . I will put also the air condition how dirty it was .we also have ordered a dinner at our room. for kids the hamburgers were rouw meet almost not cooked . we have told but we still had to pay , they only not changed for bringing .

Clean and comforts.

Food quality is not good. Pod is far from the reception and easy to reach especially with children. Very expensive.

The location is great, just 1h from Lausanne, making it a perfect getaway place for the weekend, specially if you are into long walks in the nature. Really nice bed. And the views WOW :) they provide lamps and useful gear to reach your room.

Not sure if the price matches up what is offered. It is cool to stay at a pod but for the price charged you get to stay in a fancy spa hotel in Switzerland with also great views. So, it depends what kind of experience you search for. Note that to reach the pods you need to walk 20 min in a snowy (in the winter) and steep terrain. They bring your bags for you. There is no mini fridge or TV in the room and they charge an extra 25chf to have your breakfast in the room, which is simple but fine - I was expecting amazing :(We tried calling the reception once but they did not pick up. Also, I left my phone charger there and been trying to get them to send it to me with no answer at all. The guest relations servive .needs a bit of attention.

Spectacular location, amazing view, cosy cabins. 3rd time up there.

The cleaning team could do a better job: dust under the beds and dishes not well cleaned.

We had an amazing stay at Whitepod original. The hotel is absolutely stunning: the pods are just magical and a piece of paradise. The staff is kind, and everything was great during our stay. The restaurant is also nice even though the menu doesn’t offer a lot of options.

There is a 20 mins walk between the reception/restaurant and the pod and doing this 4 times a day everytime you go to the restaurant can be a bit exhausting especially when it’s raining or snowing at night.

The view was amazing & the hot tub in our pod was superb

We took the furthest pod by choice as it has the outdoor hot tub but we didn’t know that the 15 minute walk was actually a hike up in the snow & some of us were not physically fit & not prepared in terms of good snow boots that won’t make you slip especially when you arrive after sunset it’s really challenging to go up to your pod by yourself . But next morning we had our breakfast at our pod & the view was beyond beautiful & so it was worth it !

The pods were great. The inside is very cosy and warm. If you are not at least lightly trained it might be an issue to reach the facilities as it is uphill especially on snowy days. We didn’t have any problem. The space is enough for 2 and the bathroom in well kept and designed. The quality of the shower soap and shampoo was high. The view is fantastic, however very much depending from the weather

The pellet goes off in the middle of the night cause int a decrease of temperature that can be adjusted by turning the temperature of 1°C The dinner at the restaurant was not to the level of the location. Quite average. The sauna was poor. 1 small pool and 1 steaming. Very very basic.

Best experience the staffs are the best very friendly helpful. Every thing was clear they give short introduction where to stay and how to get benefits of all facilities. Best experience i have ever had. Everything is clean and great. Breakfast was included and there’s tea time in the tea club which also free. Great place to stay in for one night.

It’s in the mountains so driving isn’t easy

Stunning views. The restaurant and breakfast were both amazing. Staff were friendly and welcoming and appreciate assisting with the lounge given the long hike to the pod.

Wish the premier restaurant was open on the week days.

Interesting concept, amazing location, good food.

Service is really bad. After arrival we went to reception to inform that our shower was broken and the answer was that they could not guarantee if it could be fixed the same day (even without checking it at least first). Well, we went for 1 night so pretty obvious that it needed to be fixed the same day which I explained to the receptionist and it got solved later. Other situation we had, there was no ipad in the room and when we asked for it first we were told that it was stolen. I asked if they could bring one from another pod, answer was no. Then called back again and after some convincing they brought it. There was a speaker on the wall which we asked if it could be used, they said it was only for decoration.. After dinner coming back to the room our Japanese bath had a lot of white floating particles and it was after the cleaning time. We called to ask if they could check as it really looked bad and the answer again was no, they did not know what it could be. After a lot of convincing they called the technician. For such price you expect quality and good customer service. It is embarrassing when you have to fight for basic things throughout your whole stay. During the night the pod was extremely cold, during the day like a sauna, cannot stay inside. With little effort from staff and some investment in the property, it could be a great place to stay. At the moment, definitely overpriced and not reaching expectations.