Novotel Clermont-Ferrand

Very comfy bed and pillows. Great staff including reception and restaurant. Easy secure parking. Great evening meal and excellent breakfast. Kettle in room. The stay was great value.

Nothing!

Dinner was excellent. The restaurant and staff are always friendly and knowledgeable.

Great breakfast and lovely location. Staff were excellent and very helpful

Check out receptionist super friendly even at 5amGym great and good in dining option Pet friendly

Located close to the airport, a welcoming friendly receptionist checked us in arranging dinner and breakfast, simplicity. The room was large and super comfortable, spotless! Used gym facility and jacuzzi brilliant which is situated on the 1st floor, easy to get too from our room. Pool had just closed due to season but no great shakes! Outside play area if you have kids. Dinner was delightful, Maxime was our server and complemented the delicious food with amazing service. Opted for the menu of the day and it was delicious. Even pushed the boat out with some cocktails. Breakfast was a selection of hot and cold, creamy scrambled eggs, crispy bacon and chippolatas were a pleasant surprise, delicious. We will automatically book here again 100% without hesitation. Thank you for a wonderful ending to our 24th wedding anniversary trip in 2025.

Absolutely nothing, it was perfect.

This is the best hotel in this part of the heart of France, if you are in an EV on a road trip with a family and dogs. It has brilliant ev charging, a pool for the kids and us, is dog friendly ( we have two), has a lovely little garden area to chill. It has tonnes of charging facilities and the tesla charges are open to everyone. We use the hotel destination charger to top us overnight because it is free. The food is good and the service is quirky. This really is our go to hotel for a one night stop over on the way to the Med.

I'd like the food to be a little more accessible/international...the service is a little friendlier than it used to be...for central France it is about as friendly as it gets!

Convenient off the motorway, plenty of parking, efficient and friendly reception, very comfortable room, good shower, blackout curtains.

Close to the motorway network. Tesla supercharger facilities in the car park. Excellent evening meal. Friendly staff.

A little on the high price side but acceptable.

Nice breakfast, clean and spacious room, separate toilet. Nice swimming pool, terrace and relax area. Tesla supercharger station next to the hotel. The hotel was next to the highway so we could efficiently continue our way to the south.Nice restaurant.

Property is well situated close to the autoroute and has a big pool. Staff are friendly and bed was comfortable.

We arrived on a busy weekend in August for one night while heading south. There was one person at reception causing a queue to check in, it took 15 minutes. The room was clean but very basic, for £200 I’d expect better. Breakfast was not included so we didn’t bother, check out was slow as well.

I am very unhappy with Novotel. I got to my room to find the shower drain was blocked so it is unusable as it floods the floor. I then tried to use the safe and it was broken. I then tried to call the reception and the phone didn’t work - I could hear them but they couldn’t hear me! It was late and I had to feed my son so I didn’t have time to queue up at the desk as there was 5 people in line and only 1 staff. So I just gave up at that point. So I had to carry my bag around to dinner. The restaurant was like a scene from faulty towers. The waiters just ignore us most of the time and I asked one for a drink and they instantly forgot and did something else. Bizarre. I will never come back to this disaster hotel again.

Whoever cleans the room should inform the manager that 1) the safe is broken2) the shower is broken3) the phone is broken

Close to motorway Good parking

Very basicExtremely full

Great location with a pool, perfect for a single night stay when traveling. Staff is friendly and helpful. We stayed on the third floor and enjoyed a quiet night's sleep.

The hotel restaurant is expensive and the food wasn't great either so I'd avoid it. Breakfast was included with the room and ok-ish, but nothing fancy obviously.

Easy accessible hotel if you travel north-south, south-north. The biggest plusses are the pool and the big garden.

Unfortunately, the restaurant was closed due to personnel problems

Couldn’t get WiFi nor could we open a window for fresh air we had single beds but wanted a double otherwise ok

Conveniently located near the highway, all comfortable and with air conditionning

Restaurant being closed.

great location for autoroute travellers. The hotel had a large and easily accessible carpark. The breakfast was substantial and constantly being replenished it was as good as one would expect at 4*. We also had dinner at the hotel, this was reasonably priced and delicious. The room was large, sound proofed, comfortable and clean.

Clean good size room . Helpful friendly staff.

Paying extra to park the car

Very good reception staff and restaurant staff apart from one woman who was very rude.

Rude female restaurant staff member who mocked me when I tried to speak French. That was really upsetting.

Really quiet, great food, friendly staff, near the motorway.