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About
Urban Style L'Etape is located at the foot of the medieval town of Saint-Flour. Rooms are fully-equipped and have free WiFi internet access. Some of the rooms provide a view over the garden and the hills. The restaurant serves flavorful regional specialties prepared using only local produce. The Grand Hotel L'Etape is in the Ander Valley are guests can walk along the Ander River. Parking is available on site.
138 Reviews
- Cleanliness
- 9.0
- Staff
- 8.8
- Location
- 8.4
What Guests Say
- “Great location and big room with a juliet balcony with views over the countryside. Quiet and comfortable and very clean. A really…”
- “The family room was excellent value for money - two separate bedrooms, two toilets and two bathrooms, and great value for money. Parking…”
Top Amenities
- Restaurant
- Free Internet Access
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Double Room
- Accessible by lift
- Balcony
- Bath or Shower
- Body soap
1/3Double Room
- Accessible by lift
- Balcony
- Bath or Shower
- Body soap
1/4Double Room comfort
- Accessible by lift
- Balcony
- Bath or Shower
- Body soap
1/4Comfort Twin Room
- Accessible by lift
- Balcony
- Bath or Shower
- Body soap
1/4Comfort Family Room
- Accessible by lift
- Balcony
- Bath or Shower
- Body soap
1/4Comfort Triple Room
- Accessible by lift
- Balcony
- Bath or Shower
- Body soap
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What Guests Loved
Based on 138 reviews
Pros +
- location
- Great location and big room with a juliet balcony with views over the countryside. Quiet and comfortable and very clean. A really fabulous restaurant on site which was really exceptional. The restaurant was very popular with local people. Staff were helpful and pleasant. Well located with onsite free parking. Pet friendly
- The family room was excellent value for money - two separate bedrooms, two toilets and two bathrooms, and great value for money. Parking was free on the road outside the hotel. The hotel bar is lovely and the staff welcoming and helpful. In fact, the staff during our visit went out of their way to give advice and help. The highlight of the stay had to be an evening meal in the restaurant - it was easily the best meal of our three week holiday, with great service and amazing food.
Cons -
- it said that parking should be reserved but there was nowhere on the booking form online to do this
- wi-Fi was very poor
- bathroom terrible and shower didn’t work properly without holding it in our hands and then it leaked everywhere. reported it but staff seem indifferent to any complaint .
location
it said that parking should be reserved but there was nowhere on the booking form online to do this
Great location and big room with a juliet balcony with views over the countryside. Quiet and comfortable and very clean. A really fabulous restaurant on site which was really exceptional. The restaurant was very popular with local people. Staff were helpful and pleasant. Well located with onsite free parking. Pet friendly
The family room was excellent value for money - two separate bedrooms, two toilets and two bathrooms, and great value for money. Parking was free on the road outside the hotel. The hotel bar is lovely and the staff welcoming and helpful. In fact, the staff during our visit went out of their way to give advice and help. The highlight of the stay had to be an evening meal in the restaurant - it was easily the best meal of our three week holiday, with great service and amazing food.
Lovely room on top floor with balcony and great views. Room was very new and the ensuite too. The shower was amazing; great water pressure. Restaurant was very good, staff very quick. Meals not cheap but quality was excellent.
good central location on a busy road, but no noise from the road staff were fabulous
wi-Fi was very poor
normally we love the hotel but not so good this time. good location
bathroom terrible and shower didn’t work properly without holding it in our hands and then it leaked everywhere. reported it but staff seem indifferent to any complaint .
Good location from motorway. Nice room .
Hot water variable in the morning . Breakfast good choice but things were mot replaced- so no good going in later!
The staff helped with safely storing my touring bicycle, and also with my lack of French language.
Location, restaurant and bar
Large and clean family room
No room in garage
The room was ok overlooking the main road through town. What made the stay pleasant was the river and walk at the rear of the hotel.
The supposedly secure car park on the opposite side if the road to the hotel, was dark and not offering any security. the entrance / exit is very tight, infact due to the positioning of another car and the support posts I ended up scratching my car on the concrete wall. The restaurant is over priced 30 Euro for a half bottle of mediocre wine, small portions would be an understatement, there was no enjoyment in eating here, no hot food at breakfast vastly over priced for what is on offer.
Room was nice, very clean and comfortable bed
Staff were polite but it seemed an effort which was disappointing
nice hotel, the menus and everything were only in French, quite often we can work out what the choices are but had to google translate. Food so so, wouldn't eat dinner there if I visited again.
all ok.
Room and garage were perfect.
The food at the restaurant was too fat for us.
Have stayed here before and as before the comfort and facilities were excellent. We had a standard room this time and apart from not having a view of the hills it was fine. The hills are lovely to look out on. Breakfast was very good.
Very good value. I had a single room, single occupancy, it was spacious, very comfortable and quiet. I ate in the restaraunt at the hotel and it was really good food. Great quality breakfast also. I parked my motorcycle in the private car park very close to hotel. I could have payed an extra 10 euros for secure indoor parking but felt no need. Good place, nice walk up into the “haut” village from hotel only took about 18 mins. Very convenient for motorway. Staff all very friendly.
Professionally run hotel. High standard of maintenance and quality. Excellent breakfast.
The restaurant was very good. The food delicious and outstandingly good value.We booked an overnight stop on our way home and were very happily surprised by the hotel and our stay was one of the highlights of the holiday
Could not fault it.
Location and car park.
No AC and it was too hot to sleep. Also, we had to open the window but the road noise right outside was bad.
this feels like a family own hotel. the staff is personable. the rooms are very comfortable and the restaurant is top notch. I also recommend the breakfast. everything is local (cheese, jams, yogurts…)a great address.
Breakfast excellent. Location perfect for those who don't mind a bit of strenuous exercise walking up to the old town.
Air conditioning needed for summer. The room was way too warm for sleeping.
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
- Lower bathroom sinks available
- Visual aids Braille/Tactile signs
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that the restaurant is closed on Sundays & Mondays. Guests arriving after 21:00 are kindly requested to contact the hotel in advance in order to receive access codes. Contact details can be found on the booking confirmation. Please note that the hotel offers 2 babycots. Free public parking is for free and whitout reservation it is available outside the property, and private secure parking is available for EUR 10 per day. Please note that pets will incur an additional charge of €20 per day.
Location
18 Avenue De La République, Saint-Flour
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