Impala Safari Lodge

The staff was very friendly and helpful. The owner was there and went above and beyond making sure we had a great stay!

More variety in the food offered during the buffet

Great location, friendly management and staff, excellent food. Affordable room charges. The tents are huge and great. I recommend this place for solo travelers on a budget.

I didn't like the way their staff treats african visitors. You could clearly see behavior and treatment changes when whites are around. The gateman was one hell of man who never wanted to see african walkins.

I was well looked after by the staff on site who were incredibly welcoming and helpful during my stay. My room was clean and very comfortable. I enjoyed breakfast especially the fresh fruits. I will definitely recommend this place to my friends and family when they visit Voi.

Pool looked clean and inviting. Our rooms were in old safari tents with private bathrooms and dressing areas.

Facilities are getting tired. Staff seem bored, as was very slow. Tent ceilings are low, even if you are 1.78m.

Friendly helpful staff in a somewhat tired facility.

The "tents" are quite cramped for someone six feet tall like me.

Personal touch from the owner. Thank you for the nice soup and salted Sprite to sooth my tummy!

General update to brighten up? - furniture, deco, etc., it looked rather dark and tired.

The staff is very friendly and accommodating, the food taste super nice and the rooms are great.

Perfect stay to visit tsavo park. With my friend we arrived by train from Mombasa and the facility is easily reachable by public means and close to the gate entrance. The staff was very nice and friendly with us; there were only a couple guests beside us, so we could fully enjoy the cosy and intimate atmosphere at the facility. The poolside is perfect for relaxing after the game in the park. We were also satisfied with the food and abundant breakfast. It's a perfect relaxing oasis and would definitely recommend it!

The facility may need some additional maintainance and attention to details, but all in all we were very satisfied.

The kind staff

I hated the breakfast and the aura generally, I felt I didn't get value for my money except for the kind staff

Friendly Service. Hearty and delicious meals. Clean and well-kept garden and pool area. Rooms offered are clean, large and comfortable

I have no objections

If your planning on staying in Voi then I highly recommend Impala Safari Lodge. The rooms were very clean the food was amazing and the staff made the whole trip they really did anything they could do for us. Amazing place

Location was good

Not well maintained Needs lots of upgrading Poor maintenance

Breakfast had a very wide range of items. Staff were very kind and very accommodating to our itinerary. After a request they put as all in rooms right near each other. Very close to SGR and the national park.

Buffete for breakfast and dinner was very good. The pool is a great refreshing opportunity after safari. Staff is helpful always.

Bathrooms and showers can be improved. They require maintenance and better cleanliness.

This was a good option for a lay over in Voi. We arrived too late to enjoy the pool, but the buffet dinner was generous. The fridge in the room was very cold. The breakfast was also very tasty and enjoyed by all. Great location to visit Tsavo East NP

The bar was poorly stocked. The wifi was intermittent and the generator didn’t work well when the power went out. Some fans were noisy and didn’t work well.

Lovely owner Food great Staff lovely Would stay again

All good

Great food, amazing swimming pool, within reach of Voi and SGR

The hospitality and service was excellent. My son and I were treated like VIP. Since it was off-season, we happen to be the only guess and we’re upgraded at no charge upon arrival. As a sweet-blooded white person, I very much appreciated mosquito nets without holes. Tom, the owner of the property was available at all times and spoiled us with African tea, gave me information about the surroundings and even offered a free ride back to the train station at our departure.

Though the excellent and friendly hospitality by far outweighed the cosmetical imperfections, there were areas that were outdated, and showed signs of an aged property. 

The location was practical.

The family had dinner at the hotel restaurant. To say it was disappointing is an understatement. First of all, it took forever to get the food served after ordering and then some arrived luke-warm. Milkshake was just milk with sugar and put through a blender for a couple of seconds. An absolute rip-off. The spinach looked like it had been boiled with some onions. The hotel redeemed itself the following day during breakfast but the memory of that horrendous dinner unfortunately stays with us.

The staff was amazing. I booked very last minute and arrived late in the evening even though no one else was eating, they cooked me a delicious meal. The day I was to leave, I had 6 hours between my game drive and my bus and they let me keep my tent and rest.