Mercure Cholet Centre

Staff friendly and helpful, hotel clean.

The prices for breakfast did not correlate: Booking.com: 18€Hotel website: 16€Price on arrival: 20.5€Also the price for an animal:Website: 7€On arrival: 12€The fridge in the room was not working and the bedside lamp was broken.The shower was very slippery, dangerous without a bathmat.

Great location, in the centre of town and close to restaurants. Nice that there is a free carousel in the town right outside the hotel. The kids loved it. Cheap parking . Really big room

When we arrived there were no staff around in the reception or the bar. After 10 minutes I ended up calling the hotel to get someone’s attention. There are not water bottle refill stations. Breakfast was nice but not as good/extensive as other mercure hotels

The location is perfect! In the heart of the center

Very pooooooor housekeeping! They don’t even clean ur room! When we asked them several times why our room is not being cleaned! The answer was that “ you need to clean what you left behind you” !!!!!!They dont do any housekeeping which is totally unethical nor acceptable !

great room and great breakfast

parking was a bit of a pain as it always is in European cities

The staff is the biggest asset of this hotel: very courteous, warm and friendly young professionals — they are also flexible (e.g. regarding breakfast timetable or checking out). But there is more. Top quality produce for breakfast; excellent tea sachets in the room with a boiler, free bottles of still water. Great location. Big rooms, large shower, Nuxe products. I should add that when we came into the room I was a bit upset as there was no view, just an interior courtyard. But then in this hotel I slept like a baby, which is a feat — peace reigns in these rooms.

The carpet. It is shabby; it makes the room feel dirty. This hotel would deserve a 10 once the carpet is removed.

In the centre of the town; very dog friendly; great restaurant ( in our opinion) next door Has a great indoor market too

Location and parking excellent. Staff very helpful and friendly, room and bed comfortable very clean. Stayed 2 nights for a one day visit to Puy du Fou.

Very basic room amenities. The usual toiletries etc found in most Mercury hotels missing. The only item was a single shower gel dispenser in the shower. Shame is this a victim of Covid?

clean, quite and cosy

Windows view, inside of yard not great, feel little bit claustrophobic

The reception was warm and informative on our arrival. Information regarding breakfast & parking (50mts) from reception. The room was bright and a good size with a very nice bathroom.

Everything, location, room size, quite comfortable, quiet, great place.

Rooms are very large and comfortable. Nice area to have a glass of wine. Staff friendly.

Room wasn’t ready when we arrived well past check in. No coffee in the room as noted. Reception said they would send it up but never arrived. Breakfast was not included, we paid for it but it was pretty poor. It was dissappointing

We only stop here for one night and each time enjoy the comfort and convenience of the Mercure in Cholet. We would like to stay for longer next time

Nothing comes to mind

The best thing for us was the view from our room (403 if I remember correctly). It was magnificent. Notre Dame de Cholet is so beautiful and we could see it from our window almost in its entirety. Another thing we liked was how central the hotel is. Very handy.Also, the room was spacious but we noticed a couple of things: 1)the shower room floor is a lawsuit waiting to happen. It is very, VERY slippery once it gets wet. The shower itself was lovely, though.2)there was a smell in the toilet. We think the plumbing needs looking at. We were only staying 1 night so we did not bother saying it to the reception staff but the smell was a bit like raw sewage (yuck).

The smell in the toilet in our room.

Breakfast had nice fresh bread and jams

One tiny bin in the bathroom none in the room so overflows very quickly. No mini bar in standard room - have to be premium to have a mini bar - not obvious when you book. No fridge in the room and they will not bring you one - you have to have a premium room to have a fridge - not obvious when you book. The water doesn't drain in the shower so you have to keep stopping the shower or you flood the floor Room service just walk into your room even though the door is locked. Corridors smelt of glue I was sold a room with a patio and a courtyard view. I had neither. Cost nearly 200 euros a night, value is around 90 euros a night for a hotel in a small town.

This was a stopover on way to La Palmyre. Such a friendly welcome. Great breakfast to see us on our way. Very relaxing. So well situated in the heart of Cholet. Would definitely recommend

Nothing springs to mind

Bad

I forgot my electric toothbrush at the hotel and when I called up I was told they found it and then sent them a email with my address and gave my bank details over the phone. Was never given an update then when I called they would put the phone down till I demanded to speak to the manager. Manager then told me they found another toothbrush but wasn't mine (shock) but he would get his staff to search and call me back. This was over 3 weeks ago till now I haven't had an update. Will never use them again

I stayed 3 nights. The room and bathroom were spacious and clean. The bed was extremely comfortable with lots of extra pillows. Lighting was well placed. The desk was large and a convenient place to do work, charge electronic devices, and make a cup of coffee or tea with the hotpot. My room had a large window that faced a courtyard and that offered a glimpse of the cathedral. I was able to watch the sunset at night. It was very quiet. One day I wanted to take a trip to a town about 20 kilometers away, and while I ate breakfast the staff scheduled a taxi to pick me up and bring me home. They even have a "breakfast in bed" option, but the breakfast area is so pleasant I was inspired to get dressed and go down. Breakfast was included. The hotel is absolutely central in Cholet. To me, everything was walkable. If I ever go back to Cholet, I will not hesitate to stay there again.

The one thing I did not like were the scrambled eggs. As an American, I tend to eat eggs every morning. I need my protein. The bacon is tastier than then sausage. That said, everything else at breakfast was delicious!

Staff very friendly and helpful. Room had good view and very quiet. Breakfast good.

Location

Noise from the Bar next to the Hotel that prevent getting sleep till 4 AM in the morning. The Hotel staff did not offer a solution neither they would give us the night free because they said it was booked with Booking.

Centre of town, carpark next door, lots of restaurants and bars nearby.Smart, clean modern, quiet and comfortable hotel.