About
Set between two of Hermanus's best swimming beaches, Birkenhead House offers luxury accommodations in individually decorated suites. This premium hotel is short drive from the Hemel-en-Arde Valley where guests can visit top class wine estates. Each room at this hotel is air conditioned and is equipped with a flat-screen TV and DVD player. Some units include a seating area for your convenience. Certain rooms have views of the sea or mountains. The rooms include a private bathroom fitted with a bath and shower. The hotel features free WiFi throughout the property. Enjoy lunch and a selection of wines on the patio while taking in the best views of the Atlantic Ocean, and spot some whales during whale season. There is also a spa and 2 swimming pools at the hotel. Your stay includes all meals, local beverages, snacks, a full mini-bar, laundry and transfers to and from Hermanus town center. Village Square is 2.2 mi from Birkenhead House, while Hamilton Russel Vineyards is 3.1 mi away. Cape Town International Airport is 50 mi from the property.
32 Reviews
- Cleanliness
- 9.6
- Staff
- 9.8
- Location
- 9.7
What Guests Say
- “The hotel is beautifully designed. Elegant yet comfortable/cozy. The staff was attentive, friendly and so helpful. The location is…”
- “staff were attentive , facilities were amazing , food was excellent”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Airport Shuttle
- Beachfront
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Room
- Adapter
- Air conditioning
- Balcony
- Bath or Shower
1/4Luxury Room
- Adapter
- Air conditioning
- Balcony
- Bath or Shower
1/4Deluxe Superior Room
- Adapter
- Air conditioning
- Balcony
- Bath or Shower
1/4Standard Room
- Adapter
- Air conditioning
- Balcony
- Bath or Shower
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What Guests Loved
Based on 32 reviews
Pros +
- The hotel is beautifully designed. Elegant yet comfortable/cozy. The staff was attentive, friendly and so helpful. The location is perfect. I enjoyed being a bit further out of town and the immediate access to the cliff trail. Breakfast in the terrace was the perfection. My massage was also a delightful experience.
- staff were attentive , facilities were amazing , food was excellent
- Location is perfect.
Cons -
- Everything was above and beyond. My only “criticism” was the food service. As a professional chef, it may be my own bias & non-negotiables towards exceptional service so I say this with the upmost respect, but I expected the service to match the superior service experienced everywhere else in the hotel. I was rather surprised when it didn’t. Perhaps additional training is needed.
- Apart from not receiving a response to emails before we arrived , everything else was brilliant
- The property definitely needs some improvements. First we came we had no water in the room for one night as it was some storm around this area a week before and no one check the room condition before we arrived. Fortunately management resolved the problem for the next day but the day of arrival was completely spoiled. I do not downgrade the hotel score a lot as the management did their best to help us. However, other things to check- low water pressure anyway- staff is limited and requires additional training especially in restaurant area- binoculars not enough, we only found one for 4 of us - best rooms situated above breakfast / dinner area which makes rest challenging. Stuff in the morning produces naughty sounds with plates eta.
The hotel is beautifully designed. Elegant yet comfortable/cozy. The staff was attentive, friendly and so helpful. The location is perfect. I enjoyed being a bit further out of town and the immediate access to the cliff trail. Breakfast in the terrace was the perfection. My massage was also a delightful experience.
Everything was above and beyond. My only “criticism” was the food service. As a professional chef, it may be my own bias & non-negotiables towards exceptional service so I say this with the upmost respect, but I expected the service to match the superior service experienced everywhere else in the hotel. I was rather surprised when it didn’t. Perhaps additional training is needed.
staff were attentive , facilities were amazing , food was excellent
Apart from not receiving a response to emails before we arrived , everything else was brilliant
Location is perfect.
The property definitely needs some improvements. First we came we had no water in the room for one night as it was some storm around this area a week before and no one check the room condition before we arrived. Fortunately management resolved the problem for the next day but the day of arrival was completely spoiled. I do not downgrade the hotel score a lot as the management did their best to help us. However, other things to check- low water pressure anyway- staff is limited and requires additional training especially in restaurant area- binoculars not enough, we only found one for 4 of us - best rooms situated above breakfast / dinner area which makes rest challenging. Stuff in the morning produces naughty sounds with plates eta.
beautiful location ,charming staff,delicious food
The interior decor, the architecture, the antique feel of the place.
the standard and premium room don’t have a vast difference
Location
I thought that the staff was inattentive at times
Beautiful location, beautifully presented.
Amazing hotel in a perfect location. Staff went above and beyond.
Stunning beachside location
Food was exceptional and ambience perfectStaff or really friendly & helpful too
What an incredible stay. The room was so comfortable with a spectacular view. The attention to detail is so impressive. We can’t wait to be back!
How can you not like that view of the food.
Nothing .
Exceptional
Delightful: excellent choices
Nothing at all
Spectacular property. Service impeccable.
Good
Exceptional
Superb
Exceptional
Exceptional
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Outdoor pool
- Pool with view
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 11:30 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Payment via a Paygate is required. The property will contact you after you book to provide instructions. All bookings from 1 March 2022 will have a Community and Conservation fee that will be charged in addition to the accommodations. This nonprofit fee goes towards our community and conservation projects. The property will contact you with further details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Location
119 11th Street, Hermanus
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