The Thatch House Boutique Hotel, Hermanus

‏My experience at this five-star boutique hotel was wonderful by all standards.‏The location is great, the rooms are luxurious and comfortable, and the service is extremely professional.‏I would like to thank the staff for their warm welcome and excellent service. They were friendly and helpful throughout my stay.‏I highly recommend it and, God willing, I will return to stay there again in the future.

Everything was absolutely fantastic. Had the most peaceful stay with great service and friendly staff and absolutely immaculate building and grounds. The food also surpassed our expectations

pool was cold cold. Could do with a bit of heating. But everything else was exceptional.

The most beautiful thatched boutique hotel set in a very peaceful and stunning location overlooking the lagoon. Heaven!!It is about 5kms outside Hermarnous so not far and taxis available if needed.Our room, The Waterfall Suite was beyond beautiful. Honestly, have never stayed in such a beautifully decorated and clean room overlooking the stunning lagoon.The bedding is wonderful, the bed huge and very comfy.The balcony area was amazing and even had a personal sauna.The pool area is again very beautiful and peaceful set in fabulous gardens.The dining/lounge/bar area is also sublime.The food was very nice.You can also paddleboard, kayak, use the hot tub and so much more.A big thank you to Kim and all the wonderful staff who without exception were warm, friendly and wonderful. They couldn't do enough for you. Thank you.I am so sorry but i have forgotten the name of the lovely lady that looked after us most days. So sorry!!We stayed three nights and was very very sad to leave.If you want an amazing and memorable experience I would urge you to stay here.We have no hesitation in recommending The Thatch House and will most definitely return.Thank you again to everyone.

Leaving!!

Private, beautiful art, friendly staff

Kids noise (shame it’s not adult only hotel)

A haven of tranquility, peaceful surroundings with fantastic facilities, an amazing room with high quality furnishings and decor, safe and secure. Felt very at home for the couple of days we were staying.

The property is a good drive out of Hermanus which is the nearest option for eating out. A slight disadvantage but at the same time is the reason it's so peaceful and relaxing.

This is a beautiful house and location. Lake on one side mountain on the other. Rooms are superbly decorated with everything you might need. The service from all the staff was exemplary. This is our third visit , staying in different rooms each time. Evening meals were lovely and the best around anywhere we’d eaten in Hermanus.

Normally we have enjoyed complete tranquility here. But when we arrived the small pool area was occupied by family with 3 young boys. All the comfortable sun beds were occupied (8) and it felt a little noisy. Management went out of their way to accommodate us but we felt that since our last visit there has been a drive to be more ‘family friendly’…. changing its peaceful nature. We have paid between £400 to £650 per night in our last 3 visits.

Beautiful location, beautiful furnishings, beautiful building.

Not one thing!

SITUATION, ROOM ,VIEW,AMBIENCE, DECOR

FOOD DISAPPOINTING LUNCH \ DINNER MENU REPETITIVE LACK OF CHOICE FOR BREAKFAST, NO CROISSANTS

Staff were exceptionally friendly and attentive. Setting and facilities are great.

Our room was a bit dark with no view. Getting in and out of the main gate was difficult at times as the guard often wasn't in his hut or didn't hear or see us.

My partner and I recently enjoyed two relaxing days at the Thatch House. The welcome and service was wonderful and we could see that all the staff had been well trained. Our room was beautifully decorated and was quiet as it faced the mountain. We look forward to visiting again soon.

Sadly, the dinners at the Thatch House were dissapointing and not up to the 5 star standard of the hotel. Although tasty, not much thought had gone into presentation or proper preparation of the food. But the pastry chef did a superb job and we enjoyed the desserts.

A proper boutique hotel - offering an intimate setting, excellent chef, service and facilities.

Nothing…

The breakfast was phenomenal. Fruit and muesli and hot breakfast was offered. Staff were very attentive and very professional and friendly. The view over the lagoon is breathtaking. The dining room is warm with lit fires all day and night.

NOTHING, maybe just that we had to go home!!

The thatch house felt like a home away from home! Such friendly staff, amazing food, absolutely stunning location!! We enjoyed the hot tub on the lagoon in the evening!

Nothing! Everything was 10/10

Very special place. Like many others in South Africa - specially in Garden Route - the staff was specially careful and nice. It was our honeymoon and they manage to guarantee everything, including a boat ride from Gansbaai.The property is absolutely beautiful, and the city of Hermanus is a very special destination to enjoy.

Beautiful manor house on the lagoon with luxurious and comfortable furnishings and warm, attentive and knowledgeable staff.

The rooms are absolutely beautiful, extremely spacious and very homely. The hotel itself is very intimate, no rowdy guests or staff. Food was amazing and staff incredibly friendly.

The only negative was that there is no spa facilities. The manager did mention that they’re planning on launching one next year.

This is one of the best hotels I have stayed in. The attention to detail is outstanding. Staff could not have been more helpful, attentive and friendly. The decor is beautiful. We received an upgrade due to the weather affecting our booked room. Food was excellent.

Nothing. We were there in the winter season when it was raining. I would love to stay here when the sun was shining because it would be even better.

The location is great, the hotel is great, the staff are nice, the service is excellent, the rooms are clean and tidy, the food is excellent, everything about the place is special and imaginative, I highly recommend it.

The location is great, the hotel is great, the staff are nice, the service is excellent, the rooms are clean and tidy, the food is excellent, everything about the place is special and imaginative, I highly recommend it.

The place is absolutely amazing, the views, the house, the staff, everything was perfect :)

Very friendly and competent staff. Quite and lovely location with a great view. Extraordinary architecture, with stylish and cosy interior design.

The mattress was pretty hard.