My Suit Residence

Poor

This hotel is Total disaster. Room was really dirty. I think you won't find a piece of wallpaper that would stick to the wall. And the carpet looks like a cat threw up. The shower cubicle is broken. Smelly water is coming out of the jacuzzi nozzle. The only thing you can smell under the sink is a musty smell. When I pointed this out to the manager, he said that I was right and that the hotel was being renovated. How can you rent rooms in such a state? If you think you'll rest, there's no way because you can always hear the renovation.

Never trust this place

Two rooms have no A/CMaster bedroom door could not be closed at allFaucet of the toilet brokenSound proofing was not good as I could hear neighbors talking up tell 1 am as they were adjacent to me Too much noises coming from the Main Street and again sound proofing not goodNo Shower box glass doors and the water keep coming to the bathroom floor and everything was miss The staff were trying to convince me and cancel the booking and I reserve again so i get the penalty of cancellation and repaid again for the rent!!!!Then I paid for this service 190 euros ?

Friendly and helpful staff, well-equipped clean apartment, and an excellent location with nearby shops, restaurants, and the beach. Thank you for the pleasant stay.

No AC in the bedrooms, and there are some cigarette stains on the carpet and sofas.

The location is perfect

The receptionist Abdullah has no experience he made us wait for 4 hours because he didn't understand the booking reservation and he want us to pay extra money for the children who we have already paid it but when the other receptionist came(fatih) he told us that our booking is correct and no extra payment needed .

Location and view

I have booked 2 bedrooms which is more than enough for family as per booking terms and conditions and i was forced to book another two bedrooms to accommodate one more kid 12 years old which is totally disappointed and frustrating. The baby cottage request already made for free and receptionist maneuver to charge it unless he saw the confirmation in written

Spacious apartment, with 24 hr front desk which was useful because we arrived on a late night flight. Our apartment also had a TV that rotated between the lounge and one of the bedrooms, which was quite a cool feature! Nice bathroom and shower as well. Plenty of wardrobe/storage facilities.

Wifi wasn't always great, and there was a bit of cigarette smell. Air-con was also only in the lounge, not in the bedrooms. And it was quite far along the beach front in Atakum to where most of the popular bars/restaurants were (even further to Samsun itself)

The suit is specious and very good for families. The hotel is in a central location within a walking distance to the beach walk and a great choice of restaurants. I want to point out the name of the outstanding receptionist Mr Abdallah Abass, a great individual who spoke Arabic, English, and Turkish fluently and was supportive at all times.

The hotel is located on a Main Street so it’s a bit noisy at night when you are trying to sleep or in the mornings when people head out to work.

It was very clean.Breakfast is very good.

The staff are not cooperative, I came with my family and with my loggig and they didn't help, they said help yourself!!Apartment has one AC in living room and the 2 bedrooms don't have, you have to keep doors open to cool down the rooms! (I stay there in July which is warm climate)Rooms are not sound proof and located by the highway so the noise is really high, if you need quit room to sleep this is not the right place for you..Windows curtains are not sealed for light..

Good Location, Near restaurants & supermarkets also near to the Sea, I recommend it.

Only problem I faced was the parking, because there were few for the Hotel.

The location was very clean. The room was luxury and well equipped.

The staff was cold. The room was very noisy from the traffic.

Very big apartment, good location, friendly staff. We stayed here for a second time and enjoyed it. Also we had a sea view in this time.

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location

everything starting from cleanliness ending with equipments

Pleasant

TV channels all in turkey , non in English or other languages, there are water leaks in sink of bathroom so the floor always wet.., i had relative with us show us the city so when he get with us to the suite the staff call us after 10 minute he must leave or he shoud pay 200 turkesh lera to stay few hour with us , so you can not get your guests in the suite. Finally the park are in the front street so some time at night it will be full and you should park far away from the hotel.

Very nice apartments! Friendly staff. Delicious breakfast. Good location.

So cozy! Secret bedroom is great, team is friendly, all great.

Water temperature in shower kept jumping.

Very good reception and comfortable space. Spacious.

Main road location was good but some traffic noise, even though there was double glazed windows. Not a major problem.

Clean, quiet, value for money, and friendly staff

We stay during July one night, and it was hot weather somehow and the apartment has only one AC. It took 3 to 4 hours till the the apartment get cooler.

from when we checked in we were met by Furkan, all expectations we’re met from the start, from service to helpfulness to overall mannerisms.Furkan, Fatih and Eren were extremely helpful throughout. a massive thank you to all three of them

I would most definitely say a deep clean on the furniture was required (it wasn’t dirty, just a few oldstains(on bottom on opposite side of mattress) along with perhaps getting rid of the cigarette burns on the sides, floor and furniture.there was other thing which we mention to Furkan who spoke with house keeling but it was dealt with. we did have to put the mattresses in the living room asthere were no air conditioning in the rooms. when we’re we’re asleep the cars from the road were quite load as there is a window vent so noise was coming through but I can imagine if we were to have slept in the rooms it would have been fine ?

room size

first, it was trouble experience from all aspects :(night shift reception charged me 450 LT addition and didn’t allow me to checkin without paying even we I requested him to give me money back to find better hotel, he refused. I asked them to help me with luggage but they informed me it is not hotel responsibility to carry luggage to room?the noise from main road was annoying during night. there is no AC in the room. only in main dinning room. Furnture requested innovation since it is old. bed is not comfortable and creates back pain. I complained to day shift team without any positive response. I will never stay in such bad hotel

Very clean, friendly staff, well furnished room, including refrigerator, dish washer, washing machine with dryer, microwave and more.Suitable for long stays.