Poyraz Hotel

Location and reception

Room

Staff are very nice and friendly. The property is Clean, comfortable and in front of the lake, near to all activities

One bathroom (master room), other people sleeping outside (three bedroom) had to enter the master room from time to time making bothering to who sleeping in the master room.

Perfect view, perfect location at the middle and friendly staff, highly recommended

Wifi is not working. There are no basic amenities like iron, vanity kit, hanger. There’s no heater so water in the bathr

Wifi is not working. There are no basic amenities like iron, vanity kit, hanger. There’s no heater so water in the bathroom is freezing cold. The hair dryer is broken and when we asked if they have another, they said that it will work again after 2-3 minutes, which never did. Housekeeping service was NOT provided during our entire stay. Breakfast is served at the lobby and while it’s freezing cold outside, they kept the door open, so the breakfast spread was cold. Even bread became stale. We booked for 4nights but we checked out after 2 nights. The staff didnt even bother to ask how’s our stay and just coldly told us that the stay is non refundable. The sfaff needs “basic” training in customer service.

ROOMS ARE CLEAN AND FURNITURE IS NEW, STAFF WERE HELPFUL AND LOCATION AND VIEWS ARE AMAZING. BOOK A ROOM WITH VIEW

ROOMS ARE VERY SMALL. YOU CAN HARDLY FIND A PLACE TO PUT BIG BAGS

Good staff and location

Breakfast can be better

Location

Breakfast and the room was too small

The breakfast, while simple, was absolutely amazing and set the perfect tone for the day. The night staff went above and beyond, offering friendly and helpful service. The hotel's location, facing the lake, provided a serene and picturesque setting. The peaceful atmosphere, likely enhanced by our winter visit, made for a truly relaxing experience, and the natural beauty surrounding the area was simply stunning.

The hotel features a floor heating system, which seems to cover the entire building. It kept us warm, but it did feel a bit stuffy while sleeping. We left a crack in the window helped improve ventilation and made it more comfortable.

Staff which helped us and was nice

The day when we stayed it was very cold in the room. Firat several hours the water was ice cold but later on it warmed up. We couldn't fall asleep as it was colder in the room than outside and we had to ask for an additional blanket.Breakfast is very average. Hair dryer in the room didn't work.The only advantage is night staff which helped us and didnt deny the problem that the hotel was cold

Nice location, the lake is just few steps in front of the hotel. Staff was nice and hospitable and he speaks English. The room was a bit small for three people but that's okay. Hot water and A/C worked well along with great Wi FI connectivity. Breakfast were great as for Turkish breakfast. There is an elevator.

Less parking space, be prepared and tell them in advance if you rent a car. There was a thing provided in the bathroom but we don't know whether it is shampoo or soap as it wasn't labeled. There were a few minor cosmetic imperfections on the walls, however, these did not impact the functionality of the room.

LocationStaff

Very Small bathroomNo AC

1. The hotel is by the lake2. 3 mins walk from the bus terminal3. Breakfast is amazing - lots of food options4. Free coffee and tea all day5. Rooms are fully equiped and clean

The location

I have to ask daily for fresh towels, the bathroom needed maintenance. No house keeping available.

It is clean and new

Have limited car parking and located in industrial area. Also, Air conditioning wasn’t up to expectation. Finally it has very small fridge.

People are gentle and kind

No air-condition, fridge was not working, we asked to change , no replacement,

The manager is very helpful and very good. Right on the lake side, good breakfast, clean and good place.

It is not about the property but there was big renovation or reconstruction of the road just in front of the hotel. It was a kind of discomfort, due to cement and sand in the windy weather. But sure now it is over and this disadvantage became good benefit for next guests. Food is quite expensive in the town, sights are beautiful, worth of visiting.

The staff was excellent, and they treated us like family. Ahmad is such a nice gentleman, he looked after us, and always asked if we need anything. He offered to give us a ride to the bus station. The breakfast was excellent with a nice verity and there is something for everyone. They use nice and good quality local products. If I go back to Uzungol, I would stay only in Poyraz hotel.

Nothing! Everything exceeded our expectation. We felt everything was good, and the hotel rate was fair. A small thing to improve the outside area, perhaps the hotel can out some plants to make that area more pleasant.

location

no room service,no catering, no room kettle no cups no tea or coffee things

Perfect location, on the lake shore. Modern, clean and comfortable rooms. Open buffet breakfast was good. Staff professional and helpful. Room with views are great to enjoy the lake panorama.

Rooms quite small, not spacious. There are roadworks on the north of Uzungöl going to the hotel, access difficult as of April 2024. Uzungöl area nature and natural beauties exploited for and by Arab origin tourists.

The location is in front the lake which is great good food very lovely and helpfully staff specially Ahmet

The heating was central and very high which forced us to open the window to circle the air..