The Ozo Kohtao

Nice and clean room

It was very noisy in the mornings and during day time due to constructions occurring just next to the hotel Couldn't get a normal sleep

We thoroughly enjoyed our stay here! Our room was very spacious, comfortable and clean, the king bed was comfortable and the AC worked great. We really enjoyed the pool- it was very clean and a nice temperature. The breakfast was included and was very good with lots of options to choose from. The property was not on the busy main road which was nice, making it very quiet. They had scooters and helmets for rent which was very handy. The free pick up at the pier was a bonus. Lastly, the staff were amazing- very helpful and friendly!

It's not a big hotel but they have everything you need. The Hotel is clean， and the staffs are sweet.

The water from the tap is faint yellow. Because the most parts of swimming pool are in the shadow， the water is a bit cold for kids. The location is a bit challenge so you‘d better call the taxi， walking is not a good idea.

The hotel was fantastic! The staff was incredibly friendly and helpful, the rooms were clean and comfortable, and the location was perfect for exploring the area. Highly recommend staying here!

Great room. Clean with all the facilities advertised. Location would be the only bad point. But we knew it wasn't right in the main area

We forgot to leave sign for make my room out. Our fault.

I stayed in the room next to the reception, and the WiFi was excellent for my work and early morning calls. The pool was clean and beautiful, and the staff was very kind, accommodating all my requests. I was able to purchase a boat ticket from them as well. The bed was big and comfortable, and the price was reasonable considering everything else in town was either sold out or more expensive.

The noise from the nearby power plant was noticeable from the pool during the day. At night, I could hear a loud noise from another AC unit behind my room, so I had to use earplugs. But I wouldn't call this place noisy except these two. It had a serene atmosphere overall. Additionally, the tap water had an unpleasant smell but that usually happens after heavy rains.

Big Rooms and not so much noise

Mold smell in the room

The staff was very helpful and kind. We had an issue with the provided hair dryer (it blew the fuse in the room), but the staff immediately came and fixed the fuse and replaced the hair dryer. They provide a pick-up service at the time of your arrival (just call them when you arrive at the pier), and drop-off service upon checkout, too.The manager also helped us rent a scooter (300 baht per day), and I also rented a snorkel/mask set for 100 baht per day. The room itself was a "triple pool view" booking, with a queen size bed and a twin bed in the same room. The mattress are very firm (as are most mattresses in Thailand hotels), and I found them very comfortable. The air conditioning worked well, and the little mini fridge kept all our drinks ice cold. Eight bottles of water were given to us, for our 3 day stay. There are a few laminated menus in the room, for local restaurants, and you can order food delivered directly to your door.

The toilet is only barely separated from the shower, by a 24 inch wide, and 7 ft tall wall and glass pane. If it were another 12-24 inches wider, then the separation would keep the floor area in front of the door and toilet dry. I didn't like having to mop up water in that area, after each shower use.There is a sign that tells you not to put used toilet paper into the toilet. Instead you have a small open garbage can to put your waste paper into. This is also very common in Thailand (and some other countries), but a waste basket that contains used toilet paper should at least have a lid in my opinion. Not my favorite thing, but it's a part of traveling that one must be flexible with, in Thailand in any case. There is no house phone, and you must use your personal cellphone to call the front desk for any issues. Although, they always did answer and provide a quick response. My biggest complaint was that our "Triple Room, Pool View" definitely was NOT a pool view room. Our room was A12, and seems to the only 2nd floor room without a pool view. That wouldn't normally bother me much, but the walkway and lounge area were immediately adjacent to our balcony and left me feeling extremely "exposed" if we didn't lock the sliding glass balcony doors and draw tight the curtains. Our bedroom was quite openly visible, and arguably too easily accessable, to anyone passing by through the 2nd level lounge and staircase (which everyone accesses, in order to get to the other 2nd floor rooms). I would suggest relisting this particular room without the "pool view" in the title. I would also strongly suggest that all the rooms have a second set of sheer curtains installed, so that the heavier curtains (which block out all daylight, and provide ultimate privacy) need not be the only options for privacy. Most other hotels & bungalows of similar cost in Thailand have that kind of setup, already.

The room was clean and spacious, it had all the little things we needed in working condition. The AC was efficient and quiet at night. The pool looked lovely. Pier transfer was a bonus.

The staff. We didn’t like the staff for their unfriendly, indifferent behavior. We had two major issues with them. First one when we rented a snorkel and a mask at the reception. When we got to the bay (we came on foot, so it was quite a journey) we discovered the snorkel had a leak. We were extremely lucky to have some cash on us so we were able to rent another at the beach. When we returned to the hotel and asked for money back the staff seemed annoyed. They unwillingly gave us a refund and didn’t even apologize for not checking the equipment. Another situation was more disappointing. We made a huge mistake using their laundry service (please please don’t do that!). All clothes came back sticky and smelled as if they’d been soaked in conditioner for hours. What’s worse, some clothes had stains I hadn’t seen before. When I went to speak to the reception desk and brought my damaged clothes, they got angry with me for my complaints. The man started blaming me in broken English, saying the stains had been there before. He said he had checked it himself, implying he’d been going through my laundry, including my underwear? I was mad. Anyway, I didn’t ask for any money, I just wanted an apology I never heard. Overall, all they staff do during the day is lazily sweep leaves around the pool and watch some Thai TikTok’s on full blast so you can hear it in your room.

We booked an overnight stay while visiting Koh Tao. The hotel was very nice and quiet, with super friendly staff who were able to organize a cab + boat for us with a good price to visit the island in the neighborhood.

The hotel is a 15min walk uphill from the port, part of the road is leading through the woods/jungle so it may be a little sketchy going by foot at night. Cabs are more expensive than on other islands, but we usually walked up the hill until we reached the jungle then caught a cab from there to make it cheaper.

friendly staff, clean room.