About
Comfortable Accommodations Rooms feature air-conditioning, balconies with pool views, private bathrooms, and modern amenities including free WiFi, refrigerators, and TVs. Dining Experience The family-friendly restaurant offers Mediterranean and European cuisines with dairy-free options. A buffet breakfast is served daily. Leisure Facilities Guests can relax by the year-round outdoor swimming pool, enjoy the bar, and utilize the fitness center. Prime Location Located in El Arenal, the hotel is a 13-minute walk from Playa de Palma Beach, less than 0.6 mi from Aqualand El Arenal, and 5.6 mi from Palma de Mallorca Airport. Nearby attractions include Palma Aquarium and Palma Yacht Club.
66 Reviews
- Cleanliness
- 7.5
- Staff
- 7.8
- Location
- 7.4
What Guests Say
- “Staff, style, locationLovely room, very good value for money!”
- “Everything was nice, the rooms were fine, breakfast and dinner very good.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Beachfront
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double Room
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Junior Suite
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Large Single Room
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Double Room with Pool View
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
Have a question?
Ask Penny, powered by AI. Answers are taken from property information and reviews.
What Guests Loved
Based on 66 reviews
Pros +
- Staff, style, locationLovely room, very good value for money!
- Everything was nice, the rooms were fine, breakfast and dinner very good.
- The breakfast had great and many choices, the warm food even had allergens next to it and there were some gluten free choices as well. The mattress was hard (nicely so!) and there were multiple pillows (even the half ones). The hotel had great location - very close to the bus stop to and from Palma and Airport. The long sand beach was cca 10 minutes walk and 15-20 minutes walk to the other side took you to sea as well (rocky ground, better bring shoes for swimming, but less people and no sand).
Cons -
- No free wifi?! Cmon, which century are we?
- I was shocked to be charged for the WiFi. First time in my life. Moreover, the WiFi quality was not worth it so I switched to my cellular data. I was working online one day and this was a very unpleasant experience.
- There was quite a queue for a coffee each breakfast (the two coffee machines were fairly slow). There was only one electrical socket in the room and one in the bathroom. If you plan to charge multiple devices, you need to think about it. The cleaning solution had strong smell (flowery) - it was OK for me, but my mother found it quite irritating. The cleaning crew was very proactive, any empty plastic bottle was taken from the room even if it was not next to or in the rubbish bin.
Staff, style, locationLovely room, very good value for money!
No free wifi?! Cmon, which century are we?
Everything was nice, the rooms were fine, breakfast and dinner very good.
I was shocked to be charged for the WiFi. First time in my life. Moreover, the WiFi quality was not worth it so I switched to my cellular data. I was working online one day and this was a very unpleasant experience.
The breakfast had great and many choices, the warm food even had allergens next to it and there were some gluten free choices as well. The mattress was hard (nicely so!) and there were multiple pillows (even the half ones). The hotel had great location - very close to the bus stop to and from Palma and Airport. The long sand beach was cca 10 minutes walk and 15-20 minutes walk to the other side took you to sea as well (rocky ground, better bring shoes for swimming, but less people and no sand).
There was quite a queue for a coffee each breakfast (the two coffee machines were fairly slow). There was only one electrical socket in the room and one in the bathroom. If you plan to charge multiple devices, you need to think about it. The cleaning solution had strong smell (flowery) - it was OK for me, but my mother found it quite irritating. The cleaning crew was very proactive, any empty plastic bottle was taken from the room even if it was not next to or in the rubbish bin.
Decent price for what is offered
- Hard to find parking, but there is a field that is an improvised parking lot 10 minutes away- Noisy cleaning staff in the morning on the hallways- We had ants in our bathroom - No minifridge in the room - The single beds are moving around the room- It is mandatory to wear the plastic bracelet to have access to breakfast. You will get a nice bronze with it.
Good location, excellent breakfast, cleaning service every day
Extra costs for WiFi and safe ☹️No refrigerator in room
Staff, cleaning, price.
You need to pay for wifi, and walls are not so thick, so you can hear sometimes happy couples?
This is the worst hotel I have ever stayed in, bar none. The room was crawling with ants,
This is the worst hotel I have ever stayed in, bar none. The room was crawling with ants, everything was very old, there was a charge for Wifi and no air conditioning!
Very good breakfast, nice staff, comfortable beds, good looking lobby
Our bathroom was leaking so a plumber had to come fix it- while doing that our room was open the whole time (we were at breakfast, someone could steal anything).Also parking is haaaaard to find around the hotel. If youre lucky you get a space on a parking really near it but we rarely got it there.
the cleaning service was excellentbreakfast was goodstaff were really friendly
air-conditioning stop working on the last two days and the room was smelling as if someone was baking something in the kitchen (5th floor - 526)lift is slow as a fu**kpaid internet and not reliable to work if you neednot parking space as many other hotels
Bar staff and life guard.
Front office staff
Room was very clean, bed comfortable and had a good size balcony. Cleaned every day if you wanted.Lovely bar and pool. Nice atmosphere in the evenings for a drink outside.Lovely air conditioned reception.Staff very nice and helpful.10 min walk to the beach and restaurants and shops and 15 min walk to the bus 25 to Palma. Breakfast very fresh, lovely wholemeal rolls.Very good value for money for a 3 star.
Room was a little small so not much space to move around.Not many vegan options for breakfast (tomatoes, mushrooms, hash browns) and fruit but lots of meat, cheese and eggs.Stair carpets need replacing as very worn. Pool closes at 8 which was a shame.Bright lights on the balconies until midnight. Breakfast room was a bit bright (lighting) and toaster took many goes to toast bread.
Would be Good for young partygoers
Arrived 16mins before 2pm, completed check in procedure to be told I have to wait for the 16 mins to get key but I can go & enjoy the bar - took 3 in person requests and after email follow up to get invoice - hotel has fairly low soundproofing so you hear people in corridors, outside door and all around - bad security on balconies, very easy access & transparent separators so no privacy, terrible design, stains on rough towels, inadequate bathroom as you struggle to get in/out shower basin without hitting corner sink
Great location and value
The staff weren’t nice and the AC in the room didn’t work
Bad
Me and 1 friend booked this hotel for 5 nights. On the 2nd day we were going to visit a friend on the other side of the island and would stay there for one night. We mengioned to the reception that we will come back. Although when we came back some days later our room was not our room anymore and it was sold to another person. Nobody called us to check on us. And we had to pay ourselves for another hotel this night. There was not any solution from this hotel to offer us a place to stay and we had to arrange this ourselves! We also left some of our stuff in the hotel because we would come back there and this was nowhere to find and nobody has seen it.How could you leave guest like that?!
Don’t do it to yourself!!
Bruno the bar man swore at me and my partner!! He was throwing bottles around was screaming at clients and also screaming at other team members!!! He was disgusting and unhinged!! I felt very unsafe !! Do not stay here if you want to relax
Nice hotel, close to the sea, good breakfast, friendly staff
Very good report quality-money. Really nice food. The room is big and comfortable. Was aleays clean
the breakfast was delicious, there was a good selection. the restaurant and hotel lobby were nice The pool was good.
I do not recommend the hotel.When I made my reservation, I already indicated to the hotel that I wanted a quiet room, compared to the noisy party, we got a room next to partying Germans. we didn't get another room even though we asked in vain, the receptionists only kept promising us for days. we did not receive a TV remote control for two days.the plug fell out of the wall, the terrace door did not open.The shower curtain let the water through, when showering, the entire bathroom was swimming in water .There was no shampoo and separate shower gel in the bathroom, only a foam dispenser.The very young receptionists could not do their job and were not helpful.
Location: very good Breakfast: good
More toiletries in the bathroom.Lack of detailed information on what is available in the rooms. For example, more than one guest did not know that there was a mini fridge in bedrooms.I noticed there was one in the room just before my check out.
Stuff was nice and the room was very clean
Noise - disturbed every single evening until 6am by drunk people which freely partied in the hotelSpace in the room - no space between beds and the desk in front. You couldn't cross the room other than jumping off the bedsNo free wifiNo free safe No parking
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Outdoor pool
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
When booking 5 rooms or more, different policies and additional supplements may apply. In this property it is not possible to pay on arrival. We only accept online payments (only tourism fee could be paid on arrival) Please note that dinner service is offered at the IPANEMA BEACH 4* Hotel located 164 feet away.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
11 Carrer Antoni Maria Alcover, El Arenal
People also liked
Currently Viewing

Ipanema Park
Carmelo Resort & Spa
Carmelo
Beachfront, Spa, Restaurant
includes all fees
Casa-Chic Carmelo Hotel
Carmelo
Beachfront, Restaurant
includes all fees
Puerto Dijama Hotel Boutique
Carmelo
Beachfront, Spa, Restaurant
includes all fees


