Kruger Park Lodge

The location close to Kruger park,spacious and clean

Everything was perfect

The dining at this resort was very good and we were able to dine outdoors. the grounds seem secure and it was beautiful everywhere. All of the staff we encountered on our stay were friendly.

Everything

The KPL restaurant worst food and experience from Solomon the manager mistreated us despite us complaining about food h had no remorse or whatsoever all h cared about is the money we giving the stupid restaurant. I picked up that h also abuses his staff they all scared of him.

Neat, clean and comfortable

It only has one pool

Great location within the estate. Very nice property and pool. Big rooms.

The aircons were problematic. The one in the main bedroom did not work. Maintenance looked at it but only gassed it so by the time the evening came, it did not work again. The leak was only fixed on day 3 so it made for 2 very uncomfortable nights. The aircon in the second bedroom also ran out of gas and needed to be serviced during our stay. The third bedroom had a leak through the thatch which was also problematic as there were very big storms.

The location was convenient to Kruger Park and the availability of safari operator especially Places of the Rock made seeing Kruger convenient. A lot of game near the home including impalas monkeys and a hippo hide

Rolling black outs for about 2 hours in the daytime and evenings

Other than the rain in yhe unit it was good

We had an issue when it rained. My husbands phone and phone chargers got water damage as it poured with rain in 2 of the rooms in our unit. Our kids clothes needed to be moved out of their closets and the room with the carpet was completely wet, the smell of the carpet was awfull. We reported this to reception but no one came to assist us. Disappointing

The stuff, very clean. Easy to navigate around.

Interior furniture

Very beautiful place Good scenery Clean

1-Value for money poor (small)2-The key to front door very hard to use (stiff)3-Shower blocked/even when plumbers came,

spacious and beautiful location

staff was not helpful with info and not very friendly, restaurant service was not good

The food at the restaurant

There was 7 of us. They booked two chalets but they were miles from each other. We were all in one car and you can't do anything without a car so it was a major problem to drive from one to another. When I ask them to just keep us in one they said they wouldn't return my money...To me, that was unacceptable!!! To separate a family in a facility like that.....Another thing... that beautiful picture of the restaurant by the river is a specifici spot that only opens on TUESDAYS...so...why even promote it?I wouldn't recommend this place... there are MANY options around...

extremely disappointing

Hello, we are extremely disappointed with the unit as it bears little resemblance to the photos provided. This is a clear example of misleading advertising. The unit is severely outdated and appears not to have been renovated in years. The furniture, bathrooms, and furnishings are old and worn. The air conditioning is inadequate and outdated, with no coverage for the upstairs, lounge, or dining areas. The bathroom amenities are very basic, and there is mold in the shower, ceiling, and walls, along with a rusted mirror frame. The old brown carpets are thin, badly worn, and heavily stained. Given the amount we paid, the overall value for money is incredibly disappointing.

Breakfast was good, prompt, well cooked, presentation excellent, white staff very arrogant, not hospitable at all

Chalet 529, the TV doesn't connect, we found weird looking insects on our bed, the fridge is not functioning, electricity went out from 21h00 to 06h00, the generator didn't work. We called and we were told they we at 520 we waited until the morning. The services are only for certain people maybe.

It was close to malls and Kruger park

EVERYTHING!! Staff were rude and arrogant. I was moved 3 times as the units were either leaking or beds wet. The aircons and fans don’t work. The unit was dirty and dusty. You have to have a long long walk to reception. They offer no assistance at all

I like the apartment and the garden

The staff were unreasonable, the room service not replacing soap and toilet papers, I phone and I was told they are bringing but they never did, I ended up buying my own. The towel that we used on Monday night, were removed from our house when they are cleaning but left outside the room for the whole day and night till morning of Wednesday. The room service was bad.

It’s a beautiful set up, nice big chalet, kitchen well equipped, good for the family to stay.

It’s was very disappointing that was no tea or coffee for 4 star place.

The space, cleanliness, food

We book 4 chalets, but the lodge decided to book all three apart from each other.

The location.

We were 8 people on a trip, requiring 2 chalets. They put us on opposite ends of the park, splitting the party in half. In the one unit the aircons was not working. In the other unit they closed off the braai. Imagine being in the bush and you cant braai!!?? There were bugs under the sheets and all over the beds. For what they charge, you would expect some level of cleanliness. This was not it.

the house we stayed in was exceptional, absolutely spotless, well amintained and very well equipped

the restauarant service and food was disappointing

The location is so convenient to the Game Park and to the local shops. The house was perfect with everything we needed. We had privacy yet the garden and space was lovely. We walked the perimeter and the grounds were spectacular - even a hippo to spot! The staff were warm and welcoming! We’d definitely stay again.

We had a minor double payment issue, but it was quickly rectified! Unfortunately though, the exchange rate doesn’t match going out as it does going back in, so we are a little out of pocket, but never mind.