Hotel Novak

We stayed at Hotel Novak for one night due to family related situation. Room was spacious, beds very comfortable. They serve breakfast from 7 A.M. until 11 A.M. which we found very useful. Staff was great and very helpful.

There was a strange noise, I think from nearby Factory, which disturb good night sleep ?.

Prelep Hotel,sobe čiste,restoran i osoblje sve pohvale,hrana extra. Ocena čista desetka

Nice peopleRestaurant working lateBreakfast ala carte

Smelly street... because of traffic

The breakfast was really nice and the place was clean.

We ordered online, when we arrived our booking has not been found. Check out was at 10am, even though it was written online it is until 12pm.

Passable

Propali madraci skroz. Sobe na trećem spratu nisu za upotrebu uopšte. Da nije bilo jedne jako ljubazne plave gospodje sa recepcije mi bi napustili objekat. Ona nas je prebacila na drugi sprat. Čisto je bilo u toj sobi ali madraci i tu su bili dotrajali. Soba je komforna obzirom da nas je bilo troje u sobi. Ali definitivno preskupo za nivac koji se naplaćuje.

Once we were moved the room was comfortable and cool. The restaurant food was pretty good too.

Staff were so unhelpful and lied to us - the aircon wasn't working and they refused to move us claiming the hotel was fully booked. Eventually we were moved (to a much cooler room). In the restaurant, it took 2 hours to finish our dinner because the staff ignored us. The hotel is in an industrial area so is no good for evening walks.

very kind staff, clean and nice room, excellent dinner at the restaurant of the hotel

Surprisingly good meal at the restaurant, room was clean and well provisioned

Location along a busy road away from downtown, Zvornik not a great destination

The location in Karakai/Zvornik

Unfriendly and rude employees.The hotel information said the breakfast is served from 6 am to 12 am, however when we arrived at 06:15 for breakfast, the waiter told us that this is wrong, breakfast is only available as of 7 am ! So we asked for two coffees and the breakfast menu, he simply ignored this request and continued to serve all the locals who were there to drink their morning coffee. After 30 minutes I went to the restaurant counter and got the breakfast menu so that we could order something, again we had to wait for the waiter to take time to take our order, finally one (1) hour after our arrival in the restaurant we received our breakfast!When I later placed my complaint with the manager I was told that the available information was wrong and that the waiter had been busy and could not attend to us as hotel guests! Furthermore, the night curtains in the bedroom were defect and could not be drawn, so we to much light in the room, and worst of all, smoking was allowed in the whole property, so just imagine the smell of old, cold smoke, terrible!

Easy to find, room is spacious, clean, had a very good sleep. breakfat quality is good, comes a la carte.

I was a little on the hurry at breakfast and it took a little longer than anticipated. Also, indoor smoking is allowed which could be discomforting.

It was in quite area and breakfast Novak was cheap and good .

Most certainly updating or refurbishing would make it much more attractive.

A good place for an overnight stay close to the Bosnian-Serbian border. Free parking, the staff was very nice, a breakfast was very tasty and cheap. Good value for money.

Beds were a bit creaky

Large and clean room with TV which has plenty of sport and movie chanells. Friendly staff made my stay very pleasant.

good value. clean rooms

staff weren’t helpful. We made an arrangement with one of the staff to give us a taxi ride early the following morning. They did not turn up and sent us no apology. We had to get one of the local rip off taxis instead. This is inexcusable for a hotel. The area in which the hotel is situated is a bit of a dump. It is a taxi ride to Zvornik. Curtains did not close properly. TV didn’t work. Not a pleasant experience.

Not that much...

The photos doesn't show the actual hotel.Hotel was dusty, not very clean and the room was outdated.Staff could not helped with our questions.There is no swimming pool at the hotel, even showed on the pictures.Hotel staff did not answered any of our complaints...

Went here twice now for a weekend to attend weddings and the manager of the hotel is amazing! Everyone is super helpful and the hotel is clean, has great wifi and has everything you need.

All was great actually.

Everything was brilliant! For a Bosnian hotel, I assure you this was the best in town! The people were lovely and super friendly. Accommodated all our needs.

The only downside was the hotel had a function downstairs and the music was SUPER loud so we did not sleep. This is a regular occurrence on weekends so something to just be mindful. But we survived, no big deal.

Position vs our target

Location

There is no elevator in hotel.

Excellent option for one night stop. Friendly personnel, good food. Highly recommended