Grand Hotel la Chiusa di Chietri

Wonderful hotel, period. While it is not located in the heart of Alberobello, sometimes it is nice to be able to disconnect from it all and simply rest. The hotel is huge, with lots of wonderful rooms and great service. Their restaurant and breakfast are really good. Well worth it.

Friendly , the rooms were nice , the food was excellent , the outside was really nice and clean also the pool was ok…

The pool was not that great

generally speaking NO, stuff is unhelpful, rules of the hotel are kept in secret during booking and check in so you are "surprised" in only bad way. beds remember garibaldi and there is no comfort. rooms are dirty. manager exist only if you have something positive to solve - any challenges and he is gone. Don't visit this place

it is dirty, in the middle of nowhere with unfriendly and unhelpful stuff. they do have pool, that was the only reason why we went there with our 5 years old Son - sad to mention that apparently it turned out that is adult only. anywhere during the booking or check in process it is written that pool / spa area is adult only - big minus both for booking.com and this place.

The room are new, the bed is very comfortable. The pool is nice even though kids were always there. The restaurant was very very good.

The breakfast was very poor. They told us it closes at 10 and we went there at 9.30, but most of the food was already over.

The tranquillity. Rooms are clean Breakfast area is nice. Breakfast selection is good. Breakfast and reception staff are friendly and helpful

AC wasn't working properly in the room. It would have been very bad if we stay more than one night.There was no hot water in the shower. Only freezing cold water. Towels at the pool are chargerable even for in-house guest. After you pay for the room, it's not proper to charge again for towels.For a 4-star resort, the least you could expect is complimentary bottled water upon arrival..

Large reception area with a bar. Large rooms with comfortable wide beds.

We had to ask for breakfast dishes to be replenished and for the coffee order to be taken. And the indoor pool should be complimentary for guests!

The hotel was nice, the room was nice, had great parking right next to the hotel. The check in staff were very nice

When we checked in there were no bell boy to help with the suitcases.Breakfast was mainly set up for groups, we didn't know and after we sat down and started eating we were rudely told to move to the corner. The groups finished all the eggs and we had to wait a long time for them to refill. The waiter was unpleasant and rudely answered me re coffee.

Beautiful property, well kept, close to attractions, excellent breakfast with gluten free options.

Bed and pillows could have been softer and would have liked both lower a/c temp and higher fan speeds (or a separate fan).

Disappointing

The bathrooms are extremely small, there is no shower curtain. In one of the trullos where we stayed the water from the shower flooded the bedroom so they had to move us to a different trullo. The second trullo at night had a dehumidifier which was making a very loud noise so we couldn’t sleep and ended up changing trullo again.

Nice Location and practical

Not lively and old fashion

Everything abouy the hotel was perfect. The location is perfect. 20-40 min drive from the top turist attractions in Puglia. ( Alberobello 6 min, Monopoli 20 min, Zoosafari 20 min, Polignano al mare 25 min, Ostuni 40 min) The staff is super friendly, and were never bothered by my noisy kids. The pool is perfect to rest. The restorant is top.Perfect for families!

very enjoyable

breakfast got a little boring. We stayed for 10 days and it was pretty much the same every day.

Very good

The evening noise from events on two nights out of the 3 night stay was a discomfort

very close to alberobello. pool is nice.

they use single-use plastic cups in the rooms & for breakfast. rooms weren’t really cleaned well, i can see dusts all over the floor. i booked this hotel because of the gym but their gym never opens in the morning of weekdays & only few hours in the afternoon. their gym is useless. and there’s no area where i can run in the morning but their parking lot. breakfast is always the same for our 6-day stay & not so much options. staff are just ok, not so warm to their guests. location is quite far from the beach, 30 min drive.

Location was good, breakfast too. Staff in reception was helpfull.

The surroundings outside our Trulli houses could really be better. Cleaning outside was not good. There where no flowers in the flower pots, just lots of cigarette butts, not nice to see. The smell in the Trulli houses could be better, place some fragance in the houses. No clothes hangers in the closet.

It was clean and in a great location

The pool

The attitude of the staff

Superb

Poor breakfastNot fresh croissants

Ok breakfastLoved experience of staying in a trollo

The hotel is in great area of trulli, very well situated near all “must to see” spots.

Not much things to do for kids.