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About
Comfortable Accommodations Hotel San Rosendo in Ourense offers comfortable rooms with private bathrooms, baths, bidets, city views, carpeted and tiled floors, TVs, and balconies. Essential Facilities Guests enjoy free WiFi, a terrace, and a balcony. The hotel provides a elevator, concierge service, and paid on-site private parking. Prime Location Located 1.6 mi from As Burgas Thermal Springs, 1.7 mi from Auditorium - Exhibition Center and Claustro de San Francisco, and 58 mi from Vigo Airport. Nearby attractions include Puente del Milenio and Termas Chavasqueira. Guest Favorites Guests appreciate the scenic location, room comfort, and convenient location.
9 Reviews
- Cleanliness
- 7.7
- Staff
- 8.2
- Location
- 8.1
What Guests Say
- “The location with parking is the only positive thing about this place, and I am NOT fussy.”
- “reception seems not exist and does not speak English; noisy”
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What Guests Loved
Based on 9 reviews
Pros +
- The location with parking is the only positive thing about this place, and I am NOT fussy.
- reception seems not exist and does not speak English; noisy
- I had stayed in this hotel many times during the years, is fine for the money you pay but on this ocasión I was very disappointed.
Cons -
- BOOK AT YOUR OWN RISK! Well where to begin... We walk in, to check in. The receptionist speaks ZERO English. Not a problem, we can get by anyway, I don't mind. I show her my booking from booking.com. €69 for 3 people, 2 rooms. She doesn't accept this, is shouting at me in Spanish then finally flips through a log book on the counter, (even though there was a computer at reception???) And enters €84 in the card machine for me to pay. I say "no, €69" as this was on the booking confirmation. She refuses, yells at me more in Spanish and by this point my friends and I, tired from a whole day of traveling, decide to just pay and query this with Booking.com later... We get to the rooms. Musty smell, no one has stayed here for a year it seems. There was also no AC, in summer this was unbearable and meant me had to open the windows onto the street with traffic all day and night. The shower water ran BROWN for the first 5 minutes, as did the bathroom sink water. Disgusting! We only stayed as we were tired and didn't want to bother with another place at the last minute. Almost no sleep the whole night! Then, the icing on the cake. After the stay, I contact them and the property lies and says there's no way to refund me the difference as I don't have a Spanish bank account. A month later I am still back and forth with them. Not worth it!!! Stay somewhere else in San Rosendo. ANYWHERE BUT HERE! Consider this your warning.
- does not provide any facilities/amenities
- I was doing business in Ourense Capital and when I was back to the Hotel at 11:15pm the Hotel was CLOSE and no Staff at the Hotel. It took for me to make various calls to the UK for someone to help me to find a phone number to locate some one to come to open the Hotel, in the mean time I had to wait from 11:15pm until 01:00am before a person arrive to let me in. I was furious!!!!!!
The location with parking is the only positive thing about this place, and I am NOT fussy.
BOOK AT YOUR OWN RISK! Well where to begin... We walk in, to check in. The receptionist speaks ZERO English. Not a problem, we can get by anyway, I don't mind. I show her my booking from booking.com. €69 for 3 people, 2 rooms. She doesn't accept this, is shouting at me in Spanish then finally flips through a log book on the counter, (even though there was a computer at reception???) And enters €84 in the card machine for me to pay. I say "no, €69" as this was on the booking confirmation. She refuses, yells at me more in Spanish and by this point my friends and I, tired from a whole day of traveling, decide to just pay and query this with Booking.com later... We get to the rooms. Musty smell, no one has stayed here for a year it seems. There was also no AC, in summer this was unbearable and meant me had to open the windows onto the street with traffic all day and night. The shower water ran BROWN for the first 5 minutes, as did the bathroom sink water. Disgusting! We only stayed as we were tired and didn't want to bother with another place at the last minute. Almost no sleep the whole night! Then, the icing on the cake. After the stay, I contact them and the property lies and says there's no way to refund me the difference as I don't have a Spanish bank account. A month later I am still back and forth with them. Not worth it!!! Stay somewhere else in San Rosendo. ANYWHERE BUT HERE! Consider this your warning.
reception seems not exist and does not speak English; noisy
does not provide any facilities/amenities
I had stayed in this hotel many times during the years, is fine for the money you pay but on this ocasión I was very disappointed.
I was doing business in Ourense Capital and when I was back to the Hotel at 11:15pm the Hotel was CLOSE and no Staff at the Hotel. It took for me to make various calls to the UK for someone to help me to find a phone number to locate some one to come to open the Hotel, in the mean time I had to wait from 11:15pm until 01:00am before a person arrive to let me in. I was furious!!!!!!
Exceptional
Superb
Very good
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 1:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children are not allowed. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Carretera Nacional 525 Km 235, Ourense
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Hotel San Rosendo
Ourense
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