Hotel Borgo Pantano

Service was absolutely outstanding. The grounds are immaculate and beautiful. The food was delicious. The room was clean but nothing special. The rest of the hotel compensates for the lack of an amazing room. Would go back in a second.

Fantastic staff and owner who was very engaged with guests. Wonderful property, newly imagined farm transformed into a resort. Gorgeous grounds. Excellent food. Good value. Great for families or couples. Would happily stay again.

Beautiful vast property, very well maintained. Friendly and welcoming staff. Excellent dinner, extraordinary breakfast.

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The hotel owner is the best , most amazing hostess. She is meticulous in every detail at the hotel. From the staff to the food, all excellent. Such an amazing breakfast buffet. Location is away from the town of Siracusa , but only a quick 15 minute shuttle ride. Thank you for a lovely and pleasant 3 day stay.

This place is a real gem of a compound just minutes away from Ortigia and the tourist chaos. The grounds are really amazing - the pool was one of the best I've ever seen, certainly at this budget. And the second warm saltwater pool in addition to the main pool was a treat. The food is really great. It's not quite the homey simplicity of an agriturismo, but the menu is varied and interesting, and everything is made fresh with attention to detail. Dinner was good, but it was breakfast that really shone. I've never seen a hotel spread like it, and everything was homemade. We were sad we had to leave too early in the morning to have the full experience the second day. (Though they made us a very generous to-go box). Finally, it's just an incredibly family friendly place without being dumbed down or "kidified." Our kids felt welcome and taken care of and the whole place felt like home.

Nothing. But pay attention to their directions for coming in if you are driving. We came the "exciting" way and it was an adventure.

Our stay was marked by friendly and attentive staff, an outstanding breakfast, and a delightful dining experience for lunch and dinner, with the restaurant manager ensuring our needs were met.The hotel also features beautifully landscaped grounds and amenities suitable for all ages, including children. Although the heated pool was not as warm as expected, it did not diminish our overall enjoyment.

The small pool which they said was supposedly heated was not and was cold. Nevertheless, we still enjoyed our stay.

Fantastic property, amazing staff, highly recommend. Easier with a car but hotel staff will arrange rides if needed. Great breakfast.

Our family of 3 stayed for a week in the first week of April.The breakfast was a real highlight - a range of carefully curated savoury/sweet choices changing daily. Our 3 year old loved the chocolate strawberries and choosing her own items!The vibe felt very relaxed and perfect for what we were after. It is child friendly - with a playroom, small park and kids menu, without being overtly kiddy. The grounds are impeccable and the pool area always very tidy and well kept. We particularly loved the smaller heated pool being that we visited in early April.Special shout out to Giusi and all her amazing waiting/front desk staff. They were all so friendly and so lovely with our 3 year old daughter and she was sad to say goodbye by the end. Alberto at the poolbar too!

We used the shuttle service into Ortiga a few times which was useful, however some return options after 7pm would have been useful to allow for you to dine in town (with most restaurants closed between 5-7pm). However appreciate that the shuttle is likely running at 'non-peak' times as a more affordable option!

The beauty and comfort of the grounds, the exceptional warmth and welcoming attitudes of Giusy and her staff, the beautifully presented breakfast buffet on the terrace.

It took us quite a while to figure out how to open the front gate. A little sign reading PRESS HERE (or even Schiacciare per Aprire) would have helped.

Beautiful and comfortable accommodation for visiting the southeast of Sicily.

Rooms, pool area, breakfast, restaurant, friendly staff

It exceeded our expectations and made our marriage anniversary very special. It is like a little paradise close to Syracuse.Giusi and all the staff make you feel super welcome. We had to leave the hotel early twice during our stay, once very early to the airport and still then they made sure we had packed breakfast.The breakfast is just divine and every day there has been a new selection of Italian cuisine.If you want a relaxing retreat this is a place to go, it is a truly remarkable place and we highly recommend it. Thank you so much Giusi and all for our great holiday there with our family. Grazie mille!!!

This property has THE BEST food we have eaten whilst in Sicily!! It’s an absolute 10/10. The staff are AMAZING!! We stayed for 3 nights, it felt like we stayed for a week. Staff make you feel like you’re part of the family. The breakfast buffet is sensational. So much variety, it’s hard to choose what to have each day. This is a must if you’re looking at accomodation in Syracuse. Owner, Giusi is an absolute delight to deal with. Thanks for having us, we will come back!!

That we had to leave!!

Amazing staff. Fabrizio, Zaira and many others were super helpful at any demand. The owner/manager Giusi was always there helping out with hints and a constant eye for every detail. Breakfast is superb. I can defintely tell that the pictures at Booking.com do not demonstrate well enough how beautifully set is the property. The pool is huge and "resort-like" which is super-handy for the ferocious Sicilian summer heat, however it was never full of people. Just perfect. Spacious and clean rooms.

The food at the restaurant for lunch / dinner is a bit below the overall amazing quality of the hotel, but this does not lower the final grade 10!

Pros - lovely resort which is perfect for a few days to relax. The pool area is nice and big with plenty of space to sit. There is a smaller salt pool which is a nice addition. The breakfast really is amazing, as others have said. Every day it was fresh, handmade pastries which were really delicious. The restaurant is fairly reasonably priced, given the isolated location.There are plenty of places around the hotel to sit and relax and all the decor is very tasteful.The daily shuttle to Ortigia was really good and a reasonable price. But generally a great place - and couldn’t ask for more!

Cons - the service charge is a little pricey (3€ per person just for pool snacks is a bit steep), the snack bar is also only open during certain hours which feels restrictive in isolated resort where you can’t go anywhere else for food….The location (20 mins from Syracuse / Ortigia) could be a bit isolated for some. You need a taxi or shuttle to see any sights.The pool shape is a bit strange, with a shallow patch in the middle. It didn’t feel that safe for small children but that didn’t apply to us.

The hotel is exceptional. The staff were the most attentive of any hotel in which I have stayed. The rooms were cleaned on a daily basis. The hotel surroundings - pool, gardens were perfect. The breakfast was of a very high standard as pointed out by several other reviewers. Although slightly over-priced when compared to restaurants throughout the rest of Sicily, the standard of food served in the restaurant was also very good.

The bathrooms are a little small but have good facilities despite this.

Great staff, very beautiful gardens, nice pool

Although the restaurant serves very good and high-quality food, the prices are very steep. For a starter and a main you pay between 50 - 70 euros per person, and there are no alternatives within walking distance and it's not a nice place to drive from in the dark.

Breakfast was excellent! Pool (both) and setup is lovely. Spent lots of time swimming with the family. Peace and quiet all round the property. One could relax. Staff were all very nice, smiled and were always very welcoming. Close to Ortigia. Shuttle available but did not use it as we drove. Attention by all staff regarding my son’s Allergies. Thank you all once again!

The roads (final bit) to the entrance are not very good and when arriving at night, not the nicest of roads to be on. It was fine though. Didn’t have black out curtains in our room (downstairs yes, upstairs no).

extensive grounds, very well kept, and kid/family friendly

Location, pool, outside area, bfast, staff

Bathroom especially shower was a bit small

I was looking for an accessible place to reach by car. And I succeeded. I liked the room, the accessibility of the place, the attitude. The respectful attitude and the desire to help and solve things for us. The useful tips for a trip to Ragusa and Ortega. I loved the clear and wonderful pool. The breakfast. I recommend coming here... and be delighted. No ! Sorry! Run here!!!

I would upgrade the mattress of the bed to a more pampering mattress, befitting such a high level place