Hôtel Causse Comtal Rodez, The Originals Relais

Spa and jacuzzi is well maintained, rooms are comfortable . breakfast was also good

Great staff. We had dinner included and the food was really excellent, it was rather slow to arrive but we were not in a hurry. Sauna was hot and was included in the price, the spa area was warm and clean… very nice.

It’s a bit isolated, nothing much around.

The place is very peaceful .

The rooms are not very big but we only stayed one night and the cupboard is small too.

The breakfast buffet featured local food.

Doors that slam loudly. Not unique to this hotel, but so annoying. Why are they even spring loaded? Front desk service could have been better. In advance of our arrival, we asked about the possibility of a massage. The receptionist could not transfer our call or take reservation, and gave us a wrong number! Because of that, we left messages to a random person and weren't able to book a massage in time. The building is not the most modern, the parking lot is in bad need of repair (large deep pot holes), the area where vehicles drop off luggage is poorly designed. No option to park near the main doors without blocking the entrance.

Very good price/quality ratio for this hotel with spa. The room we had was big enough for the three of us and our XL sized dog, comfortable, with a big bathroom, tea and coffee and a nice garden view. The spa area with its extended opening hours is also nice, with a pretty big swimming pool and sauna, and a jacuzzi. We didn't get any spa treatments though, as apparently you have to reserve those well in advance, but we did get a complimentary hydro-massage. The staff is really attentive and friendly and the restaurant was very helpful in adapting their delicious menu to my food allergies. Finally the surrounding area must be great for long hikes in nature if the weather is good, and in the garden there is a football/basketball field. Definitely recommended!

The mattress was a bit hard for our taste and it would be nice if there would be some separation between the bed room and living room with the sofa bed for families travelling with a child.

The hotel looked nice and seemed quite large .Spa seemed popular .

The bedroom was the smallest we have seen , no air conditioning anywhere ( temp was around 39 degrees )Average breakfast ,19 euros each , flies in the meat and cheese cabinets , evening meal 25 euros , food didn't live up to description , nothing was as we expected

We booked this at short notice, having had to change some plans, and it was just a one-night stop. It was clean (except for a bug on my pillow on arrival, but that went out of the window with no problem, and no others arrived!) and the shower was good. The swimming pool was indoors but a good size, and not too busy. Lots of info in reception about local attractions. A kettle in the room, which is still rare in rural France. The staff were helpful and pleasant, especially the chap on the desk when we checked out.

The room was quite small but fine for one night. A bit hot because there was only one large low window and being on the ground floor next to the car park it seemed a bit unsafe to leave it open. Only one women's shower at the swimming pool with no shower gel and very cramped changing room, so although the pool itself was good the facilities with it did not live up to spa standards.We didn't have breakfast because 19 euros seemed a bit steep.

Personnel au top, gentillesse, attention, disponibilitéPiscine, spa, sauna nickelRestaurant super

RAS

The pool!

The staff were ‘difficult’ & when I asked (twice) to settleMy account the evening prior to leaving, I was told to donut in the morning. Also the Spa Manager had a very aggressive manner.

the receptionist went out of her way to help us as she spoke English. She even came into the restaurant with us to translate the menu

Lots of space in room. Meal was good and breakfast is brilliant.

Would be great to have a working desk near the bar to send mails etc lovely desk in room but too hot during the day.

it give me scary vibes but i like it. staff was good, place was nice

We had a perfect stay with our group including restaurant.

Very good