Hotel Schlossresidenz Heitzenhofen

Easy to find. Super beautiful. Amazing staff. Loved every bit of it

Pillows too soft. Might as well not have had one

The room was comfortable and well decorated, everything was clean, lots of attention to detail, check-in was easy. The staff is absolutely delightful and spoke English flawlessly which was wonderful. This is a place that we would love to come back to and spend more time at. The breakfast was phenomenal and the entire stay was so very enjoyable.

This is my second stay here. The family that owns/runs this place is great. I like this property being away from all of the hustle and bustle and it is very quiet. It is truly a gem.

My room was located right above the dining area which allowed for some noise from below. But it was a very nice, well appointed room. I would also like to see an option for an English channel on the TV. I normally don't watch much TV, but when it gets dark so early I like to watch a program or two, but this is not at all a deal breaker as I will be back!

Nice experience of an old castle, some details are kept from that time. Location next to a river and a restaurant, countryside. Around 18km to Regensburg. Clean rooms, comfy beds, nice lady at the reception, kids books and games in the family appartament that has 2 bedrooms in separated by entrance hall.

Quiet place in a historical establishment.

Not much to do and see in the neighbourhood.

It's a very charming place surrounded by beautiful scenery. The woman who helped me was very sweet and easy going. I stayed well past check out drinking coffee and working in the sunroom. It was very pleasant.

It exceeded all expectations. Picturesque little village on the riverside, calm and quiet. We stayed at a "garden house" which was excellently clean and well equipped. So cozy and welcoming! With a perfect garden view just from your bed which was also very very comfortable!People helping us were extremely nice and made us feel at home.Thank you so much for your amazing place!

Impossible to dislike anything.

Breakfast was great, staff very nice.

Room very hot, and lots of spiders and spider webs.

Very nice and clean, quiet and lovely design of the building. Food was fresh and has a good variety of selections for breakfast.

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Location is great

The location is great, but a family suite in the old mill was not worth the money. It was large but also dirty, the kitchen cabinets were still dirty, the suite did not smell fresh, and the shower drain was clogged, so the shower tray started to overflow after 3 minutes of showering. Lots of dead insects on the floor and in the corners. The curtains in one of the bedrooms were unusable, the rod was barely attached to the wall, and many curtain hooks were broken off. The curtain itself only covered half the window. There was no air conditioning (we knew that in advance) but opening the windows was also not an option in the extreme heat in the rooms because there were no mosquito screens. All in all, I could barely sleep due to the heat and in musty smelling rooms with a 'used' kitchen and poorly functioning shower. No, I expected more based on the reviews and the cost. The staff was extremely friendly and made up for a lot, they are top ladies.

The hotel is in a lovely building right at the river, the staff was very friendly and talkative

The food we had in the evening was really not good, cheap tortellini on the dry side, salad without any taste, breakfast was also not a 4 star hotel breakfast by any standards

Beautiful place, super clean, very nice and accommodating staff.

It was very cute and genuine ❤️It is a real castle. The stuff was very polite and friendly. We arrived very late, they did everything for us to feel like home. We really appreciate it and would come again for sure. The breakfast was good enough in a very beautiful dining room.

Maybe, I would like to have windows with the view at the river)) but I understand, that it is an old real castle, windows were projected a long ago ?☺️

Еxcellent hotel. Quiet, beautiful location. excellent room service. The rooms are cozy and clean. I especially liked the breakfast, where all the dishes were delicious. Thank you for everything, we will definitely come to you again.

Wonderful choice. Lovely family run hotel. Nothing was too much trouble. We needed a two day rest on our drive from England to Vienna. We loved it so much we will stay here again on our drive back next month. Very good people in a delightful setting just outside Regensberg in a beautiful valley. The home made food is good too.

Homely atmosphere. Clean fresh air. Owners involved in hosting guests..

Nothing negative at all..

Love it being secluded and it is so quiet!

The only complaint I would have is that the adjacent Biergarten wasn’t open, but that’s not the hotels fault and it was a Thursday night and that is ruhetag for the Biergarten

Reception was very helpful and exceedingly pleasant. Our room,#2 Stephanie was really clean and comfortable . It was on the ground floor with the patio immediately in front . Unloaded bicycle panniers and trailer immediately into room . Great bike storage inside a special room . Immediately along the bike trail along the Naab River . Schloss is very old outside but quite modern inside . Restaurant for dinner about 2 minute walk away - bit pricey but some unique food choices. Restaurant personnel were very pleasant . Breakfast was very good with hot food options offered .

Could have a bit more interior light available.

Nice location, friendly host.

Bit dated and not the cleanest.

Beautiful location and friendly staff

We had a room above the watermill power house. Extremely noisy