Hotel Bijou

It wasn’t dirty other than than the stains on the hallway carpets

The management was horrible. They went out of their way to be inhospitable. Shamefully rude. The manager didn’t greet us or even acknowledge that we were standing in front of the front desk waiting to check in. He was absolutely incompetent or just trying desperately to be rude. The girl right next to him was ignorant and rude as well. Two days into our prepaid stay we told them we were leaving because they were ruining our vacation and the manager shrugged his shoulders. We have been visiting Forte for 30 years and have never seen such abhorrent behavior. It was terrible

Great location! Bikes provided at minimal cost for getting to town.

Breakfast opened at 8 and we had to leave early on a flight and they didn’t even accommodate coffee early.

Clean , comfortable, amazing breakfast , well managed

I couldn’t find fault

Great breakfast and great location

Greeting on arrival

The location and the restaurant waitress

They don’t stick to what they mentioned about their property. They did mention pets are not allowed and I found them front of me. Room cleaning is below standard. Don’t expect the receptionist in the morning shift to be helpful at all. No welcoming upon your arrival , no explanation for breakfast time or closest beach or recommended restaurant or anything , no tour in the hotel, no support, no map as they used to do! except the old man in the night shift he is really good . The whole experience in this hotel is go and explore everything yourself. I visited this hotel back in 2018 and the difference is just massive. Will not be back.

The breakfast was great.The bikes on site were useful.The porter was very nice.

We were very unhappy with the fact that the hotel was incorrectly advertised on Booking.com. There were 5 of us staying and the room plan said it had 2 bedrooms and a living room with a sofa bed in. That was a lie, the living room was one of the bedrooms and the sofa bed was touching the other bed. We would not have booked if we had known. Staff didn't offer any solution or compensation to our issue.

The staff was accommodating and wonderful. The room was clean, large, and AC worked great. The breakfast was one of the best we had on the trip. The proximity to FDM center could not be beat, and we biked there using the hotel's bikes. All in all, just a fantastic stay.

Very good location with friendly people who work for the hotel.

Air condition in the room has to be improved.

Breakfast was amazing!Ease of hiring bikes from the hotel was super handySo close to walk to the beach or shops but was also so much fun to use the bikes. Beds were the most comfortable we have had in Europe yet. Nice to get a good night sleep. All around great place to stay would reccomend and stay again. Forte dei marmi is beautiful!

Cozy hotel with a pleasant atmosphere. Hospitable and customer-oriented staff. Delicious varied breakfast. We found a bicycle for the child and gave it to the whole family (3 people) for free.

-

The rooms were very clean, breakfast was delicious and the staff (which included the owner and his lovely son) were helpful, warm and just wonderful.

It was perfect.

Very classy hotel great decor - great bikes great to visit the famous Forte

Super clean boutique hotel that offered great service. The owner Sandro, his son Niche and the staff were very welcoming and helpful. Breakfast was delicious. Can not wait to come back. Highly recommend.

Beautiful decor, staff super friendly and excellent breakfast!!

Rooms for 3 was a bit small. Could have had a pool.,

Very kind staff. Reception and restaurant. Breakfast until noon is a big plus.

Overall Forte dei Marmi is heavy overpriced.

Nice and clean hotel with good location and delicious breakfast.

Air Condition and Fridge in the room was very weak for cooling.

Great selection of food for Breakfast. The staff was really nice and helpful.

The water from the shower was a bit smelly at the beginning.....after you let it run for a while it was OK.

Who worked there

No AC.. the room was hot.. a bit far from city center

The property is very cozy, well designed, decorated and relaxing. You feel immediately an important host thanks to the great hospitality since the check in. The breakfast is regal (until noon!!) and the personnel is always very kind and careful.

The room was tiny, but ok

Staff was very friendly, and location was convenient

Air conditioning wasn’t good, the room are really hot