Hotel Mignon Riccione Fronte Mare

Clean room and friendly staff.

Room too small.

Nothing!

Extremely bad service. A hotel where the client is not valued and waited for. They only want your money. The given information and attached photos are not true. The reception staff is rude, unresponsive, and not customer-orientated and friendly. Hotel rooms were in bad condition—furniture damaged, dirty, non-working air conditioner. The breakfast was simply terrible—old sausage and an old, withered vegetable salad were served. The reception staff refused to solve any problems related to the non-working air conditioner, TV and low-quality service. They tried to cheat with parking prices, charging more than what was indicated during the reservation. When we pointed out the mistake, the receptionist rudely handed over the balance and shouted at us to leave the hotel. They wanted us to pay for services that were not used at all—a person in our company was slandered for taking a bottle of beer from the bar, which was a lie. The tickets to the promised water park were not issued. They blocked money in the bank account for several weeks without my consent. Our family got the room with the balcony over the trash bins. We had to wake up at 6.30 am due to the terrible sound of a trash truck working. When we tried to solve the problems through negotiation, the reception staff pretended that they did not understand either English or German. Did not even look at us. Only when we threatened to call the police, reception staff remembered that they could speak the German language. It was a terrible experience for two families with children. Ruined holidays. This hotel is the one and only SCAM! Something like that we experienced for the first time.

We stayed at our hotel for 11 nights and enjoyed our stay here. We were lucky to park just beside the hotel since there were available slots when we arrived. It was convenient for us to come and go, especially when we went on excursions. The rooms are air-conditioned, cleaned daily and are of a good size. The beds and pillows were comfortable enough and were of a good size for a good night's rest The staff was nice, friendly and attentive to the customer's needs, especially the breakfast room staff. There was buffet breakfast everyday with a variety of cakes and brioches. The location is great, very close to the beach, both public and paid. Outside, there are activities for the children (paid) in the evenings like carousel, bump cars and trampoline. The hotel also has partnerships with some restaurants and you can get a discount if you dine there.

You could hear a bit of the noise from outside, especially at night since the hotel is on the main street and nearby a pizzeria.The savory choices for breakfast could use more variety and the Müsli is missing! They could also put a water station for dogs in front of the hotel so dog guests can also have a drink if they are thirsty.

Room is very clean every morning change everything ? location was good

I was 4 floor Room wifi ? is not working if you open Door ? then WiFi working when you close ?

Very nice staff. Everything is clean.To the sea is really 100 meters. Clean beach and sea

There is no swimming pool on the property. The pool at the partner, to which 500 meters.Very small rooms. Air conditioners can not cope, nothing to breathe. No noise insulation, you can hear everyone. No playground, only on the beach. Refrigerator in the room for 4 cans of water. And you really want fruit. No ironing board and no iron.

Wide selection of breakfast, great position close to the beach, really nice and helpful staff, spacious bathroom, aquapark entry in price

Ants in the room, mold in the shower, our room for 3 felt like a cellar, the room we reserved looked nothing like any of the rooms in the photos.

Location waterfront, value for money

Nothing all was good besides some noise outside but thats ok during the weekend

Our room was with sun rising view, that was amazing. Staff very polite, always smiling and happy to help.Many restaurant around and you can eat with £10 and with £40 PP. Long and white sand beach, clubs ? ?. We may go again.

There is no pool on site. And where the hotel give tickets to go was free until 12.00 then £4 per child.

Bad

I will never return to this hotel. They took a pre-autorisation of one night fee from my bank account without my consent, and they obliged me to pay when I arrived. I left the hotel yesterday, and the money that has been withdrawn from my bank account is still not refunded yet.

Location, people there were very kind.

Rooms are too small. Especially family room for 4.

Breakfast rocks, location also nails, and last but not least is the hospitality of team members

Location, Breakast, Personnel. The hotel is in good conditions. Plenty of restaurants and facilities at walking distance, very close to the Beach.

Everything was good

We had a great experience, location was great, you were able to walk to everything, didn't need the car.Staff were very nice and helpful ? My only problem was check out when I had to pay cash for what I charged my room and she refused to give me a print out for what I was charged.

If you a family of 4, the room is not big enough....

The location is good, in the heart of the strip and the beach located just a cross of the street . Personal was good, especially cleaning service. The breakfast was normal, they always try to do the best. The matrasses are normally, pillows and sheets too. Parking near hotel costs 12 euros/day, but you can to find a lot of parking spots near, OK, 5-10 minutes by walk, but for five nights to stay....

The room is too small. It's old hotel, the owner just do some make up, change the doors and some equipment, and of course they renovate the lobby and the reception corner. But for example in my room was skirtings with holes! See the picture, if need the proof of that.The other questions is beach services, for use a shower or just wash your legs against sand you must have the jetons, that strange, because for example in Grado, at the beach with free access that service free for all, another things - we was in the end of the season and personal completely turn off the shower at the beach...

The night shift guy was really helpful.

The first night the sheets hadn’t been changed from the previous occupant. When we requested new sheets we ended up in a discussion with the maid after the front desk staff called her down to challenge us! The front desk staff then gave us the cold shoulder for the rest of our stay. The pictures on the website are nowhere near what the hotel actually looks like. The beds are hard and we struggled to sleep. The walls are very thin so we could hear everything. The floor is dirty I recommend wearing slides. We needed to ask for toilet paper twice and for towels to be changed. The pool is a good 10 minutes walk and is a local water park not a private pool. The beach is across the road, you have to use another hotel’s facilities. The front desk staff had to be asked about everything, nothing was explained to us on arrival. Honestly for the money there are FAR better hotels locally to this one, I will never use this hotel again, for the money it’s a joke.

Fantastic location in front of the beach. Hotel was very clean. Breakfast offered various types of sweets such muffins, cakes, croissants, mini pizzas, bread, cheese, ham, scrambled and fried eggs, sausage, fruits , cereal, milk. Delicious Italian coffee, juices and tea. A little of everything for everyone. Hotel room for 2 adults and 2 children was a bit too small but the sea view and location, cleanliness compensated it. In the room rate included an access to near Aqua Park on the Beach which is 2 minutes walk from the hotel- that was excellent. We had a lovely stay.

Clean room . Good Location & nice breakfast

Great location, everyday cleaning, good breakfast

Bed WiFi in room 204, small room, pillow not very comfortable

The beach is very nice and close to the hotel. Breakfast is fantastic. It would be great if the room was a bit bigger but it is very clean.

Hotel and the area is a very good place for families. There are some entertaining activities around the hotel. Free entrance to an aqua park.

Very close to public (free) sandy beach. Tasty breakfast. Free access to mini water park on the beach.

The room is really tiny, but as we spent not so much time inside, it was not a problem.