Grand Hotel Terme & Spa

Beautiful Lobby and large hotel.

Rooms were small and furniture was dated. Old heavy wood with scratches and wear. The Terme pools all close at 8pm. Not worth the money

Manager of the hotel is really something that this hotel should be proud of! He really made our stay great. He is true asset.Great spa, but overall it was a great stay

breakfast can be improved

Everything was clean, comfortable, modern and beautiful. The location is quiet and very close to the train station. The staff were very friendly, competent and helpful. The food was AMAZING! The Fango (mud) therapy and the spa and massages were great. I totally recommend it and hope I can visit again myself.

The use of plastic (bottles, caps etc.) was extensive. As much as it is comfortable and hygienic, it is not environment-friendly. Maybe it can be somewhat reduced at least.

Rooms are well maintained and cleaned, except for the shower where we discovered a couple of unpleasant stains.Lunch is delicious if you decide to go for it for extra money.Overall, the stay was good, but it definitely was below my expectations from a 5-star hotel. It's not worth the money.

Several times during our short stay, we were given the false impression that something was free (complimentary) only then to find out that it was actually for extra payment. That is not something you would expect from a 5-star hotel. I don't mind paying for something extra, but I like it when it's clearly stated that this is actually extra and costs this amount of money. The building is quite old, and there is a distinctive smoke smell in many areas, especially the lobby. In our bathroom, there was a smoke smell on our second night there.Breakfast is ludicrously basic for a 5-star hotelThe thermal water in the SPA is OK, but there is still a chlorine smell that ruins the experience a bit.

What I liked was the hotel's space, the modernity of the organization as well as the quietness of the place. Also the breakfast was very good.

First of all, the hotel does not have air conditioning, especially the two rooms that were booked. The staff were helpful in changing the room, but unfortunately the hotel does not have air conditioning and the heating was turned on since it is a hotel for the elderly. The stairs do not have lights when going down from the first floor to the ground floor. Also, there is no water boiler and no clothes iron.

I did like the excellent thermal bath

I did expect for a 5 star hotel, fresh orange juice ,

the staff is full of attention to the customer and tries to satisfy every request.Clean rooms, mattress ok.Perfect thermal pool and sauna

in a spa hotel I would have preferred to see less ham and salami and more fruits and vegetables, especially the latter missing in the morning breakfast

Everyhting is great,i woud like the breakfast to be more varied

breakfast, no vegetables and fish

Area Spa luxury relax

Breakfast was very fresh and tasty! A lot of nice foods, and it was exellent service.Great place to have holidays and refresh yourself.

Magnifique sea view!

Door key

Exceptional

Very good

Very good

Very poor

Very good