Hotel San Pantaleo

Staff we friendly, great location, great pool, big room with comfy bed. Very relaxing atmosphere

The view and the pool and the rooms

Would have been nice with a little more information upon arrival

Nothing at all. From the surly greeting to the disgusting prison cell like room it was so bad we left within ten minutes of leaving. I booked a double room with balcony, to be allocated what I hope was the worst room in the hotel because surely none of the others could have been worse. This was not a cheap or budget holiday, they wanted to charge 150 per night!!! Please choose somewhere else

as above

Friendly hotel, with a lovely pool which had a view over the mountains. The hotel was in a good location very short walk to the village, with plenty of restaurants , bars and shops. Plenty of free parking.

Breakfast was only okay. Water is in the fridge however at an extra charge. Shower was very small with its door opening outwards, take care not to flood the bathroom.

The hotel was central and the pool was great. Very peaceful and nice to read a book by. On the last day, the owner helped us book a cab.

The staff were a bit gruff and unfriendly though; Im not sure if it was end of season fatigue. Our original room had a considerable ant problem. I understand this wasnt the owners fault (the columns of ants were just searching for food or somewhere new) but when we asked them to move us to a different room, we were made to feel it was our fault. The ants were marching right across the walls and the bed! There was no apology (wed unpacked) and my next day enquiry, if we could move back to our original room, was met with anger. We then felt like wed been marked out. Breakfast was very basic (cake, white bread rolls, packaged jam and pre-plated ham & cheese slices). We asked what the options were on day 1 and were told this was it. The next 2 mornings guests were offered juice, fruit, croissants and eggs. I asked 2 different members of staff but on both days were told there were no options. Then all the different food came out for the others. It was a bit comical and we definitely felt singled out.

wunderful, very charming little Hotel, very friendly and helpful staff, excellent restaurant, nice pool,

The hotel looks gorgeous and the room was very clean. The furniture seems a little older but gives the rooms a retro-chic charme. AC and hot water was working well and the beds were equipped with clean, comfy duvets. The restaurant staff was very friendly and helpful but their english skills were limited. I particularly enjoyed the pool, as it has plenty of sun beds and the water was just the perfect temperature.

The reception was not very helpful and borderline rude. I asked upon check in if they could help me organize a taxi to the airport for the following day and was informed upon that I should do so upon check out. On check out I was handed a sticky note with two phone numbers and told to call myself (thats a first!) Even though I do not have an Italian sim card, I was out of options and had to place the call myself. (the taxi company informed me that they were very busy and had to make some calls to try and arrange my transportation and I should have booked it sooner - you dont say - but I made it in the end) As I was checking out, I noticed a print out lying on the counter with my booking information. I am not comfortable with having my information displayed so openly and asked it be moved (which they did eventually) but the whole interaction was very frustrating and the lady at the counter seemed rather condescending towards me. Also I do not appreciate how unprofessionally my personal information was handled. Overall, the staff was helpful and friendly but reception ruined the overall experience and thus the tip.

The location in the charming San Pantaleo village is perfect. The hotel is nice and quiet with a lovely swimming pool. The private parking is also a plus!

The breakfast would be great if made with more local products and the rooms could use a little renovation - but nothing really to complain about.

Super friendly staff, relaxing atmosphere in the yard with pool and deckchairs and a very very good quisine.

The pool was nice if a bit cold and the back pretty

The breakfast was awful! Very basic. The guy the firs night unfriendly and not much English. Dudnt tell us breakfast times so we missed it the first morning and were only offered coffee which, considering the basic breakfast, could easily have included toast or cereal

We had a lovely stay at Hotel San Pantaleo! Our room was very clean and comfortable and the pool area was great! The staff were very friendly, the buffet breakfast was nice and we were served delicious coffee every morning. San Pantaleo is a great location - from the hotel, Its just a short stroll into the gorgeous village where you can enjoy the lovely atmosphere over dinner and a glass of wine!

There was a mix up with payment upon checkout, where we were almost charged more than the booking cost. It all worked out in the end, but we did not receive a very fond farewell!

Great easy breakfast -

Very good

Very good

Good

Perfect

Very good

Exceptional

Exceptional

Such a lovely welcoming hotel

Liked everything