Le Clos Normand

Pros +

• Excellent staff and the food was good also
• NOT A LOT. INTERESTING LOCATION. ONLY STAFF MEMBER VERY PLEASANT TRYING TO DFEFEND THE INDEFENSIBLE. HAS SOME FRENCH RUSTIC CHARM. WIFI WAS GOOD

Cons -

• BOOKED A DELUXE ROOM WHICH TURNED OUT TO BE A FAMILY ROOM WITH ONE DOUBLE AND TWO SINGLE BEDS. WEBSITE SAYS NO EXTRA BEDS AVAILABLE IN DE LUXE ROOMS. TV TINY BY THE CEILING AND POINTING ONLY AT SINGLE BEDS. SHOWER TRAY COVERED IN BLACK MOULD AND VERY UNHYGIENIC. "HOT" WATER BARELY LUKEWARM. WEBSITE SHOWS RESTAURANT OPEN 7 DAYS A WEEK BUT WE WERE HORRIFIED TO LEARN ON CHECKING IN THAT IT, AND THE BAR, ARE CLOSED ON FRIDAYS. WE HAD NO NOTICE OF THIS FROM THE HOTEL OR BOOKING.COM. THERE ARE NO OTHER OPTIONS IN TROARN ASIDE FROM A PIZZA TAKEAWAY THAT CLOSES AT 2000 OR BURGER KING ABOUT 2 KM AWAY. THE STAFF SUGGESTED SOMEWHERE 12 KM AWAY THAT HAD LOTS OF FOOD OPTIONS BUT TOO CLOSE AT 2000. VERY VERY DISAPPOINTED AS I HAD PROMISED MY PARTNER A GOOD FRENCH MEAL. I HAVE STAYED HERE BEFORE AND HAD WARNED MY PARTNER IT WAS BIT LIKE A FRENCH FAWLTY TOWERS AND SHE NOW AGREES. DURING LAST STAY THERE WERE TEA AND COFFEE MAKING FACILITIES IN THE ROOM BUT NO TEA OR COFFEE TO MAKE!. THIS APPARENTLY IS NO LONGER THE CASE BUT THE PHOTO OF A ROOM ON THE WEBSITE STILL CLEARLY SHOWS CUPS AND A KETTLE. VERY MISLEADING. WITH NO SUCH FACILITIES AND NO BAR THERE IS NO POSSIBILITY OF GETTING A DRINK. DESPERATELY BAD SERVICE. IT HAS BEEN TAKEN OVER BY LOGIS AND I WOULD EXPECT A LOCATION TO BE BETTER NOT MARKEDLY WORSE