Carmel Charme Resort

Staff. Food.

The mattress was not comfortable.

Breakfast was good and with the ocean view. The room was confortable and silent during the night. The shower was very good. The food for lunch and dinner was also good. There was also confort at the beach and at the swimming pool. The ocean water was warm, clear and there were no rocks.

The swimming pool was too shalow and thus not confortable.

Position on the beach. See view from the pool

There was a 9 hours blackout

Everething. Carmel Charme was the best resort for a wonderful vacation. Resort well maintained, staff helpful and corteous and the weather beutyful.

Pool, gym, garden, view…

Food

Genuinely everything. First off, the staff are absolutely brilliant (special shout out to Claudio) and very attentive. The hotel has incredible views down on to a lovely beach with a nice beach bar where you can enjoy the views with some drinks or food. Activities are easily arranged either at reception or via WhatsApp with the staff. The pool is very large considering the number of the rooms and therefore never feels crowded and the pool bar is great for a drink or two to break up the sun-bathing. The restaurant was great with all the food really tasty and a large selection of options. We’d read one or two negative reviews before going which suggested the restaurant menu was limited - I’m not sure what people were expecting but we stayed for 6 dinners and never ate the same main twice… lots of options and specials which changed during the time we were there. One of the other things we’d read was that the WiFi wasn’t great. Not sure if the hotel have improved it since those reviews but certainly we found zero issues. indeed, I streamed 2 live sports events over wifi with my phone whilst we were there. Finally, we’d read the staff didn’t speak anything other than Portuguese. Given you are in northern Brazil this shouldn’t be a massive surprise but we were pleasantly surprised to find a number of the reception staff spoke English. For the rest, google translate (using the excellent WiFi) works well and the staff are helpful enough to work through some bad pronunciations!overall, this delivered exactly what we wanted and more. a brilliant resort to soak up some sun and relax

Neither of these are necessarily negatives but to be aware:- there is nothing around the resort so if you’re looking to experience a local area, don’t go here. if you want somewhere you don’t need to leave, then this is perfect - we were surprised by how many kids were around given the price point. Not sure if it was just luck and for some, this might be a positive. the kids weren’t any bother but something to be aware of if you are looking for a kids-free resort

Excellente breakfast with beautiful view. Delicious food

All ok for me

Very good

Atraso no checkin

the food of the restaurant .

The service and staff are absolutely amazing, very caring and really make an effort to provide the best customer experience.

The air conditioning in the room was facing the bad, for those who are allergic that’s not a good option.

staff atitude

needs newer furniture

Amazing

Very good

Pleasant

Superb