Art Hotel Pandos

The breakfast was excellent. The staff were very welcoming and nothing was too much trouble

The bathroom was very dark

We liked very much the location of the hotel near the woodlands which gave us a beautiful break from the noise and buzz of city life. Our room was big and tastefully decorated with very comfortable beds. The sanitary facilties are kept very clean. Furthermore the hotel offers an outdoor and indoor swimming pool with a jacuzzi. The staff are very friendly and forthcoming. The breakfast is substantial with the option of eating outside on the balcony. A great break!

The cleanliness of the swimming pool could be improved.

Amazing staff, garden and external swimming pool.Common facilities for breakfast and reception area are very curated.Standard breakfast.

Not really what you expect from a 4 star hotel:Our room was very old little bit dirty.View were to front of the street on other hotel.Next room used air conditioning for the whole night, unfortunately their external air conditioning motor was really noise and we were not able to sleep properly during the night.If you check on their website standard room are classified as “economic” there is no such definition on booking: avoid them.

Passable

Pool was dirty , gym was dirty , no wall insulation very loud

Clean, spacious, well-maintained with a beautiful garden

Very kind and welcoming staff, good outside area, possibility to have lunch, good breakfast.

In the room (suite for a family) there was a lack of chairs, one uncomfortable table, the sofa for child to sleep and not a bed as it was in description of the room and on photos, only one small mirror in a bathroom, another mirror was close to the entrance but positioned at so low height, that one was not able to see its own head..

The hotel staff asked us if we were going to be out late, to which we answered yes. They provided us with a key of the backdoor so that we could enter the hotel late at night..

The room (especially the bathroom) was very outdated. The fan in the bathroom made so much noise we thought it was going to explode. Overall, the outdated look made it seem like the room wasn't very hygienic.

Very friendly, welcoming and accomodating staff. They made us feel at home. Good breakfast with the best coffee. Very large pool with grassy area, there are sun beds and chairs, light lunch and/or drinks. Art works everywhere, and a nice lounge area downstairs.

The pool

Informed the hotel we would arrive at midnight. Heatwave going on and AC was not turned on 'because they didn't know we would want that'...:-) Next day switch to smaller room because the AC unit was too small for our suite. Noticed there that AC was also struggling so I checked the filters. I had never seen so much dust on those things (dangerous too). 'We clean them every month, and it wasn't the end of the month yet' :-) :-) If that's true: clean them every 5 days! Clearly they are having a hard time, make the wrong choices and don't appreciate feedback. Cleaning the AC filters saves money, making guests sleep in a sauna will cost you money.But when your guest drops a apple clock house on the street you confront him, and when he leaves a bad review online you decide to rate his restaurant in the Netherlands with one star also..

Colonial look and feel, pool

Policy, choices and feedback of staff.We informed the staff we would arrive at midnight. While a heat wave was going on they had not turned the AC on, not even for 2 hours. Room temp was way over 30 degrees! When asked about it they replied "we didn't know what you wanted". :-) At 4 o clock I needed a sheet, at 6 it was comfortable... Seemed like a policy to save energy (wrong choice imr)Next day we changed our suite to a small room because the AC units are only fit for that size. In that room the unit wasn't working properly, so I checked the filters. The thick pack of dust on them were clearly the reason of the malfunction, I had never seen such a layer of dirt on those things, and I clean mine twice a year... So I showed it at the reception thinking they would appreciate the info. Reply: "we clean them every month, but it's not yet the end of the month" lol!! If that would be true I'd clean them every 5 days!! :-)Clearly they make silly choices and don't like feedback..Too bad

Very clean and nice atmosphere. Friendly staff, excellent coffee at breakfast!

Staff were extremely helpful, polite, and friendly. The hotel and surrounding grounds were well kept and very clean.

There was nothing about this hotel that we didn't like. However, the town itself was a little bit neglected and unloved.

This is a very comfortable hotel. The staff could not be more helpful and friendly. The pool is well maintained and there is ample room to relax. The pool bar serves drinks and lunches. Breakfast is typical Italian hotel breakfast and staff are happy to make fresh coffee as you need it. We really enjoyed our stay.

I have no complaints about this hotel.

Plenty of parking available. Rooms seemed clean. Staff was pleasant (except for the instances of ignoring do not disturb sign)

DO NOT DISTURB means do not go into the room. We don't need cleaning and bed making every day, yet staff was ignoring the do no disturb sign and went in anyways. I left my dirty socks and underwear at the bottom of the bed sheet planning on packing it into dirty clothes bag after breakfast... Cleaning staff went in and promptly decided to take those and put them onto the table! Then they put my sleeping shirt on top of those dirty items... Seriously?! Either respect the sign, or do not offer the sign, but not both, if I put the sign on, the room is not to be seen.Hotel is in dire need of renovations. For a 4 star hotel it's definitely too much worn down. There are to many small details, missing tile between above shower doors, badly done paint job, either you can see colors under it near sockets or the sockets themselves are covered on edges with latest color. Some of the power sockets are pushed into wall and look broken, etc... The bed cover duvet was kinda falling apart in our room due to age.First floor rooms are better then rest, since there is indoor heated pool between 1st and 2nd floor. Now, the doors to the pool are always open, the poll is heated, the room is heated, the pool was questionable for cleanliness, there is so much chlorine dumped into pool, but the drains looked a bit dirty, so we didn't use it. As mentioned, it was heated (to 30ish degrees)... And doors were open... Our friends in the second floor has so much chlorine stench in the hallways and moisture that their room was also damp, definitely not ideal.Most of the breakfast on our trip were locally sourced, this hotel, even by being 4 star looked like it had standard selection of supermarket brands. Not bad per say, but we kinda expected a bit better.Overall, not near the 4 star experience. Photos look nice and are realistic in certain places / angles, but once you are there, you can see the age of the place.

Staff were great, the location is very good. The restaurant and wine list are also very good.

The rooms are a little bleak and dated. There was no hot water at all in one of our two rooms. Breakfast was a disappointment for the price.

Fantastic art hotel with really beautiful collection.lovely settings with great external swimming pool. Great breakfast and excellent value for money.

The breakfast was very varied and excellent. The hotel, grounds and pool were all very well attended and the owners worked hard to provide their guests with all comforts. The owners were very friendly and responsive to all requests. Our room was a very good size, clean and well equipped.

If I had to find a negative comment, it would be the air conditioning. It was extremely hot when we visited and although air conditioning was provided, it didn’t seem able to cool the room sufficiently. However, this is a small point in an otherwise excellent stay.

The place is quiet, clean and stuff is warm and kind.

It was non standard

The rest of the town it was all closed

The art

The location is awfull and the hotel is falling completely apart.