Canyelles Platja

We liked the location. The room with the balcony was great. The staff was very helpful. The restaurant was good and restaurant staff and management were very good.

Wish for luggage racks or somewhere to put suitcases,

Great location, clean, excellent breakfast, amazing staff

Mattress are not comfortable, pillows the same

Location is very good. Hotel view is amazing. Staff are very nice and very helpful and friendly. Staff speak Spanish French and English

No change of clean beach towelsRoom service takes so longNo concierge to help with luggageHotel parking is not enough Breakfast refurbishment takes a long timeRoom looks oldNo basic toiletries or slippers

Staff was awesome and helpful. Location is in a quieter part of town. Little shops next door.

The bedding was awful! The bed spread was like sandpaper and paper thin. One night my kids were freezing because it wasn’t enough. If this property updated its bedding it would be much nicer. Also, items at the breakfast buffet were often out. There was still an hour left of breakfast and they didn’t refill the sausage so if I didn’t there first thing I would miss it or whatever else. Also, it would be nice for the hotel to have chairs on the beach for guests with umbrellas. It is a waste to have to buy this for a short stay.

Beach side / staff

Price, rooms dated

Everything was great. I would even say amazing. Facilities are great, beach is right there and there is an underground walkway from the hotel to the beach with showers and restrooms. Beach is incredible with the best views and hiking paths to the other beaches. Breakfast was phenomenal as well as dinner. I would definitely consider coming back. Wonderful place.

A bit complicated parking situation, can’t imagine how to deal with that at high season.

Our favourite hotel ,wonderful location,super clean ,food fabulous and great value .Like to give special thanks for all help and kindness to Jordi a true gentleman helpful always ,another shoutout to Isable helpful receptionist and finally to lovely Monica superb waitress,hotel cleaning staff should also be recognised for the superb job they do .

- This is a great hotel, with excellent staff on a great location.- Ladies on reception were 11/10, very nice and helpful all the time, the same with restaurant staff.- Breakfast choices were excellent, freshly squeezed orange juice was the best.- We appreciated it was not too busy (maybe its the area, maybe because of September), there was always place on the beach (which is btw like 5 seconds from the hotel + very nice beach bar on it), clean beach and clean water, it was so nice we didn’t even use the hotel pool.- They have special shared locked space for bikes and city scooters.- water, coffee from coffee machine in the room- pet friendly- As a bonus, room had my absolute favourite “Rituals” hand wash, shampoo and cleaning gel.- we got bottle of sect last day :)

Nothing serious, just couple of points, which would not stop us to come back :)- Little bit problem with parking - even if you are willing to pay 23€/day at the hotel, it’s not always available, otherwise you need to be lucky to find some spot, especially during the day, when beach is full, it’s literally a hunt :))- the light on the balcony is powered off automatically around 1am and the shadows in the room are not fully covering (we are used to sleep in complete dark)- in our room, cleaning ladies “refilled” the shampoo and shower gel bottles with water to make it look more full, but unfortunately it made the gel completely water consistency

We have been regular visitors for over 20 years and it is extremely well maintained and improvements made every year. Also love the position facing the sea.

Not applicable!

Everything was lovely, great staff, fantastic breakfast

Small pool looks bigger in the picture, parking is an issue we were recommended a place to park by the hotel and our car was broken into, nothing of value was taken because we don’t keep anything of value in there but the contents of glove box all over the front seat! The would be thief’s clearly have a way of getting in without breaking a window! Just an FYI.

Perfect location, great bedroom and breakfast

Hairdryer very poor

Great staff. Really comfortable. The hotel restaurant is good. Access from the hotel to the beach via tunnel.

Nothing really. A few nice to haves would be contactless key cards as well newer TVs in the room with streaming services integrated.

Incredible breakfast buffet. Friendly, helpful multilingual staff.

proximity to the beach, excellent breakfast

gym was very hot

friendly staffgreat location

Parking is very complicated Transportation is very bad ( no uber/ no bolt/no delivero)

The room was spacious, very clean and well equipped, with a balcony. It was at the back of the hotel , but that made it quiet. The beach at Canyelles is beautiful - never too busy with a crystal clear sea. And that was literally the other side of the road.

Entry into the parking not suitable for big cars.

Very clean, comfortable rooms. Daily cleaning service (and customer care), nice toiletries (Rituals). Rich breakfast with fresh orange juice and egg variety. The cheese variety is delicious. Good restaurant (Draculic). Amazing beach with clear water and activities onsite. Nice beach bar ( The Sloop) to rest in the shadow and have a cold drink. Helpful staff - hard working people who want to do their job in best possible way ( I really appreciated their efforts).

No parking places available!!! We found an option nearby in a 5 Eur /day place (hotel is 25 Eur/day if available), but for hotel guests they asked for 10 Eur/day (to hold the place). Not a great experience to start vacation with.The sea view rooms are not best positioned - it’s very noisy during nights until 2 am due to bars nearby and cars (motos) passing by - not the fault of the hotel though. Pool is veeeery small (like kids pool, 1.4m deep). Dogs are allowed and, even if I see this as a positive thing overall, big dogs should be treated with more cautiousness (bumping into a big doberman randomly is bit scary if you are not used with dogs or travel with kids). Lights in terrace stay on until 2am - makes it hard to relax on the terrace at late hours. Midnight would be a better approach maybe. All of the above is fixable or independent of the hotel - despite it all we had a great stay!

Everything: the staff were friendly, efficient and helpful, the room was exactly what we hoped for, food was great. The location is perfect, in a lovely, small bay, above a beautiful beach. Perfect.

Air conditioner was a little difficult to get right. Everything else was great.

Super-kind and friendly staff, wonderful location, exquisite hotel!

The towel hooks in the bathroom are placed upside down, so your towel will almost always fall to the ground and the shower door seal rubbers are also incorrectly placed, hence the shower door never stays closed. Minor but annoying glitches that should be pretty easy to get sorted out. Good luck to the management!

Meals, the beach and the surrounding area.

Parking, evening meal time, and very little clothes hanging space and not a drawer anywhere for a longer stay such as ours.