Hotel La Mère Germaine

Our room with the terrace was the highlight of our trip! In the perfect location

They have multiple restaurants, we accidentally booked a reservation at the wrong restaurant, so be sure when booking that you choose the correct one. We weren’t the only ones who did this, so I’m sure this is an often occurrence.

The room was very nice and the staff was too. The location is a fine spot in chateauneuf de pape, but it’s difficult to get to at first. The room was very nice, newly remodeled, plenty of room, and good sized bath. It was also very nice to have parking, which is hard to come by!

The parking is not close, and there’s lots of uphill and stairs to get to the property (our rooms were assigned in a different building) which with luggage was a bit difficult. Also, there’s no elevator, so more stairs inside as well. Now that we know where it is, it would be easy to drop off the bags close to the door, and then bring the car back down to the parking area.

The room was spacious and comfortable. The manager was delightful and helpful. The cleaning staff was helpful and courteous . Car parking was accessible. The location was excellent. We especially enjoyed waking to wineries from the hotel.

Hotel La Mere Germaine deserves it four-star rating. It is a beautifully appointed hotel whose very modern facilities are tastefully designed to complement the gorgeous old building that houses it. Our junior suite was perfect: very comfortable, exquisitely appointed, and spotless. The staff were exceptional: helpful, professional, friendly, and accommodating. In particular, Remy at reception went out of his way to accommodate us when we needed an early check-in and a place to keep our bags. He also gave us helpful recommendations for places to eat, and he even made an extra effort to find out the name of a flowering tree outside the hotel that we asked about. It was a lovely stay. Highly recommended.

We had absolutely no complaints. Everything was excellent.

The location of the hotel is just great.Rooms are very clean and beautiful.

I found it's very inconvenient that the toilet and the bathroom are so far from each other.

TeamIs wonderful, clean, cozy and very comfortable! There are two buildings one main building and the rooms over the restaurant. Both lovely. Fantastic location. No elevator. But they will help with your bags. 5 stars!

Great location to visit this little town. The staff were very welcome and kind, thank you especially to Arelie who checked us in. The room is nicely decorated and comfortable, they gave us a room upgrade for my husbands birthday and the view was amazing. As a guest you also have a free wine tasting at the properties cave which was a nice perk also.

There was no one at reception and check-out although it was during open hours which made it not possible to confirm final amounts to be cleared up. We travelled in a very quiet time so perhaps this has something to do with it.

Beautiful room. Great view from the terrace. Staff was super helpful with everything we needed.

Nothing to mention

nice "ambiance". very friendly,competent and polite staffThe gourmet restaurant and Le Comptoir were both in top

The hotel was very comfortable and very well furnished rooms. Spotless rooms and very spacious.

We liked everything

Lovely room and the most comfortable hotel bed I have ever slept in! Great a la carte breakfast. Secure, off-road parking. They allowed us to park the car in the carpark from the early morning of our check in day to allow us to head off on a wine tour with the rental car securely parked. Highly appreciated. Staff very responsive to questions ahead of our visit. Unfortunately we didn't get time to use the spa facilities or try the restaurant (hopefully next time). Highly recommended!

Nothing negative to say.

Nice setting - right in the centre of town, walkable to sites, restaurants.

Lots of stairs and climbing to get there to the building we were in. Staff however were very helpful.

Beautiful design, choice of restaurants, very clean, welcoming staff, breakfast options. Among the very friendly staff, Isabelle made us feel at home.

The property was in the heart of Chateauneuf-du-Pape. The staff was very helpful and responsive and the room was lovely. The hotel restaurant was wonderful, one of the best meals we had in France.

The lighting by the WC should have separate switches for inside vs. outside as it is disturbing.

Location, overall good quality of the facilities despite a few irritating glitches; reception at parking - the staff carried our luggage to the room

Bathroom: a big tub and only hand shower, no protection for splashing water; no hand wash soap in toilet, no option to hang a hand towel; lights in the clothes locker continuously on due to a slightly tilted door; air conditioning blew directly to the pillows in bed - had to switch off always when in bed

A lovely hotel spread over 2 buildings in the square of Chateauneuf du Pape. we stayed in room 8 which is in the restaurant building. The view was beautiful across the vineyards to Avignon in the far distance.The room has a very comfortable bed but with an odd extra long pillow to share, that would be the only niggle, seperate pillows please!There was a little desk and coffee station room between the bedroom and bathroom with a Nespresso machine and cookies.The bathroom was large and beautifully done with the same gorgeous view.There are a lot of stairs from the car park to the room with luggage but the lovely man helped lug the cases up. You could always park out front and unload if you are more mature in age!Definitely book both the restaurants they own as both are equally good.Great stay would recommend as the best hotel for CN.

long shared pillows but really that’s not a deal breaker!

Stunning location and clearing no expense spared for the fit out of the hotel room as restaurant. Staff were very friendly and helpful. And not too formal , which was good.

I got the feeling it was a relatively new fit out for the part of the hotel I was in (over the restaurant), so there were some teething problems like lights not working properly, safe not working, windows jammed and bath towels too small. So it’s probably close to being top rated. Once they get the snags sorted. Also the website/Booking.com needs to be much clearer on how to get to the reception and car park. I drove around for 15 minutes and had to phone I. The end.

Room #4 was outstanding, probably the best hotel room I’ve ever stayed in. And the bed may be the most comfortable bed I’ve ever slept in. The shower was wonderful. We had a large separate living room too. Pierre gave us a superb welcome. The rest of the staff was great too. We could walk to many domaine shops to taste wine. Their bistro was super nice. Jeff the sommelier picked a great bottle of wine for us and their superstar chef lived up to his reputation. Not to mention the killer view from our table.

Impossible to complain, but there was no view from our city center room. An elevator would’ve been nice, not that 2 flights of stairs is a big deal. Pierre hiked our bags up the stairs anyway.

The staff in the restaurant down the road were very helpful. The town has pretty areas

I enquired for a reservation at their michelin restaurant and completed the relevant form. The purpose of the reservation was to provide a birthday treat for my husband and this was made very clear to the booking team. This was the only reason for the trip to the area.When we arrived we were told that the restaurant is not open on wednesday evening, "but it is ok, we were booked into their restaurant down the road". Our 7 hour trip for a normal restaurant mmmm. Not good, to be honest I don't think the staff understood our disappointment. I think they found it amusing! The only plus side was the amazing staff in that restaurant "down the road'. If it was not for them I think I may have cried.The hotel itself, very discombobulated. Our room was actually the room over the michelin restaurant!!!! we did get to look at it!!! room itself. No hand wash or towel in the toilet. No tissues in the box. Aircon/heater we could not work.The bed actually smelt of stale smoke (we do not smoke). The main hotel was up the road. ~You check in then have to go to the restaurant (yes, the on we couldn't eat in) as it was closed we had to go in and out of the back door, no reception no service whatsoever.All in all, thank you James Martin for the recommendation. However, pity it was closed.

Beautiful, cozy room and friendly staff. Also the location is great!

Some of the other guests were a bit loud and the noises coming from the corridor were loud during night.