Hotel Mercure Millau

The staff were excellent, very helpful and had good English. There was gentleman (with a beard) on reception who was more than helpful & very accommodating?

not a lot, bed was clean and also the towels

the hotel is dated and needs a full refurbishment. the hotel is never 4 stars

The room was very comfortable with an excellent view. The facilities in the room were good and the bed was extremely comfortable. Breakfast was excellent with a very good choice.

I didn’t have enough dislikes about my stay to fill 2 or 3 sentences. The only disappointment was having to pay for hotel parking

Everything. Excellent location, facilities and customer service from staff. Needed space in the shade in the carpark this was done with no problem. My favourite hotel.

Our room was well equipped and nicely furnished even had a table and chairs in the room and on the balcony which had a fabulous view of the bridge. The reception staff were very helpful and cheerful on arrival and departure. We really enjoyed our stay and would definitely return

Breakfast was ok but only one member of staff visible who was in deep conversation with a lady for about 20 minutes. Meanwhile the eggs were empty, there were no pastries left and the only fruit left were apples.Great shame as this was our last impression of this stay on our way back home from Spain, luckily we stayed the night on our way to Spain too so we know how good the breakfast can be when the staff don't take their eye off the ball.

Our room was charming with a little balcony overlooking the town with a fabulous view of the famous Millau bridge. We had table and chairs in the room which meant we could eat there with our little dog after a long journey en route from UK to Spain. We ordered a Pizza from reception which came promptly and was nice.Breakfast was extremely good, all nice and fresh with great choice and tables spaced well apart very important in these times.We are very much looking forward to our stay on return journey from Spain to Cornwall - See you soon.

Although the dog charge and car park was a little expensive we could not have managed without secure parking.

close to nothing! beds/bathroom were clean at least!

parking first and hotel itself second. Hotel requires immediate entire renovation

Very friendly staff, beautiful surroundings. Clean and modern hotel. Bed was so comfy, great sleep.

Couldn't fault it

The view was incredible and the location great. Bar and breakfast were good.

Looked a bit tired in communal areas.

location location. bike parking. and view of bridge

very hot in bar and breakfast room. air con did not help much in roomgetting a little tired in rooms

Location, room, parking, all met expectation.

There were no negatives at Mercure Millau.

Location is great with secure parking. Night staff very friendly

Day staff seem occupied with other matters and you were inconveniencing them with any request. Also it was not explained that i booked via Mercure and not Ibis. I was nearly refused breakfast

Very welcoming, excellent customer care and Albert was treated like a prince!!!

Some of our party had excellent views of the bridge, sadly not me but my room was fine.

good location

Pleasant

The smell of the corridors and room was not good.

cute rooms. dinner was fantastic at the restaurant

nice

couldn’t see bridge from room

property location excellent staff helpful and attentive.

Good

Decor of room very dated and in need of upgrade.