Hotel Iris Guadalajara

Comfortable room. Bed a little hard

Breakfast was skimpy.

Reasonable

The reception that we have from hotel employee - mrs. Eugenia - whom was very rude and unfriendly. Last time, in december 2024, she was very rude also... It seems she doesnt like her job very much or she is under paid...

The first room was unmade up, but the lovely receptionist immediately sorted out a new room. All the staff were lovely and very friendly and the honeycomb at breakfast was amazing as was the coffee.

The hotel is very good for a stay the facilities are great and the staff are very friendly and helpful was a great atmosphere in the hotel the rooms are a little dated but very clean and comfortable. Will stay again ;-)

The people smoking in the entrance to the hotel have a very bad smell in the reception and bar area would be a good idea to build a smokers area but away from the entrance to the hotel. Was the only negative part of the hotel as in made the restaurant part of the hotel smell of cigarettes not nice for breakfast.

Location

Very basic, needs updating bathrooms not clean, rooms smell of smoke

Easy to find. Ideal stop off. Good breakfast.

Restaurant didn’t open until 20.30, but had a great meal in the bar across the road. The rooms were very “tired”, but the beds were very clean and comfortable.

Location on long journey south. Parking.

Lateness of food being served. Musty old bathroom.

The price is good for a quick overnight. It is very basic. The beds were clean but the bathroom is very outdated and a bit sketchy.

Not a place to stay for a long period of time.

Easy parking, booked this hotel as a base to visit Madrid and the centre of Guadalajara. The staff were generally good but all were over worked at times. The saving grace for the hotel was the lady receptionist who spoke English and was exceptionally helpful.

The evening food was basic but this is a budget hotel. Buffet breakfasts were much better but the buffet area became cluttered at busy times.

Staff was super. Maria (front desk) was warm and welcoming. Breakfast staff was very accommodating.

Rooms were pretty tired and in need of updates and maintenance. Shower cabin was extremely small.

The rooms were 'tired'. Ensuited was OK but the shower had a lot of silicone black around it, not tempting. Bed was extremely comfortable and there was hot water. Quiet rooms.Some facilities were a bit 'Heath Robinson', but only stayed one night each time.

The location was a nightmare to find on a trading estate. Both visits we spent ages driving round trying to find a way to enter the hotel. Would not stay there again as we had already been driving for 4 >5 hours.

This hotel is undergoing a programme of refurbishment which didn't detract from our enjoyment of it.Although our room was a bit careworn, this was reflected in the price.The hotel has very good parking and it is a relatively short walk to Guadalajara centre.Breakfast was excellent.

The hotel could get a bit noisy with the refurbishment.

Value for money

The noise at the bar/restaurant is crazy. People are shouting to each other and the staff does not say nothing.

The mattress was exceptionally comfy and the bedding sufficient to keep you warm. It was what we wanted, an overnight stay. Surprisingly quiet for the location.

It was obvious that the room and facilities was done on the cheap with much recycling of wood and units. Fine, but the execution of the recycling left a lot to be desired. The shower room needed a really good clean-up of the silicone used to ensure all was watertight. I would not be tempted to use the shower because of the blackness of the silicone.Food was not available when we asked and bearing in mind we were woken up at 5.45pm to disembark at Bilbao.

Close to markets. Clean and nice restaurant.

No refrigerator, no air conditioning, small shower, uncomfortable bed.

The bar service was open all hours and very reasonable prices.It's an ok kind of place for one nights stay. Thankfull for the bar across the road that did tapas and food at all times of day.

Beds not that comfortable.Asked for a remote control for the TV and was told that they would bring it to the room shortly......it never arrived ?. Dirty stains on toilet wall very off putting.

The staff! The lady at the front desk went above and beyond her duties to help me with a personal matter. Good for a good night sleep while on the road. Clean.

The toilet leaked water. We had to put the towels on the floor. We let the staff know before we left. Adding eggs to the breakfast would be a nice touch.

The only problem was that apparently on the last day of the year everybody closes and so the restaurant was not open for the night and we had to make do with a makeshift meal from a nearby supermarket which was still open. We left very early so there was no breakfast

a little bit more space for a path in the room

Nice staff, clean and spacious room. Everything good

24 hour restaurant service with fresh food and good prices

Location is not the greatest, industrial area- however commuting from and to is not bad at all