El Sueño del Infante

I found it great value, excellent location, very clean, staff was friendly. A bonus that they had parking available for a reasonable rate. We chose this city to be able to get back to Madrid the next day for our flight. Excellent find!

The room was fine. Great to have parking underneath for 5 euro.

Staff were young and seemed inexperienced. Asked for a glass for the room, as none there and was told you are not allowed to have a drink in your room. Ordered dinner and the salad starter arrived after the main course, and a long wait. Breakfast had no menú, a side bench with cereal and a toaster, but no bread or bowls or anything for self service. Every ítem had to be asked for, luckily only one other diner. They need advise on what is normally expected, and efficiency.

Beautiful building with great location and easy access to Madrid city.The staff were very friendly and cooperative they made the stay very enjoyable.The room was cozy and comfortable bed.Will definitely return back.

The remote offered for the tv and ac we’re not working

A solid hotel, clean and well located. The staff even ironed my clothes on the spot!

The hotel was clean, well priced and in an excellent location. My room was a decent size and the staff were friendly and helpful.

The very thin curtains and no shutters meant that I woke at 6.00am with the dawn each day. Combined with rather hard beds and noisy plumbing in adjacent rooms, my stay was not as restful as I hoped.

Loudest hotel I have ever stayed in. You can hear every conversation in every room and every person walking by or in the lobby. Maids were so loud all morning and day. The bed was the worst bed ever, I slept on the floor. No towels. Plus it’s hard to get to the hotel if driving. Would not stay again.

Staff were very pleasant and helpful. Underground car parking was useful and cheap but very tight to get our car into. Room was clean.

Bathroom was quite small and basic but sufficient. When using the hairdryer (that they provided) it constantly tripped the electrics and my husband had to keep resetting it. Although quite close to the town centre, not a lot was going on and felt it lacked atmosphere. There were road works going on and the road was closed so very difficult to actually locate a way to the hotel.

Nice friendly welcome. Very well mannered staff. Price was great.Nice terrace to have a drink on after a very long drive.Room & bathroom was spotless. No complaints from us whatsoever.

Has it's own underground car park for €5 per day, good value but took a few 3 point turns to get into one of them

Quite noisy, woken at 7.30am with noise from another room

Extremely good value. Only needed a one night stop on our drive through Spain. Secure parking available for a small cost of 5€.

Breakfast was a little strange. Not detailed in advance and not explained on the day so expected standard continental fare. Although really cheap it was one hot drink, one juice and one slice of toast.

The staff, great people and very friendly.

The property is not confortable. The mattress very hard . They have to change it.

Food was not so good and breakfast (buffet) poor.Personnel did their best to be kind, but were obviously being trained.Plumbing was very noisy.

The quality of food was very poor. For breakfast there was only white bread, mostly moulded. No wholewheat nor brown bread. I found 4 thin slices of cheese and 6 slices of cold meat (supposedly to share with everybody). No eggs of any type at all.

The staff (and Iris?) were quite friendly. Hassle-free check-in/check-out. Clean and properly climatized (i.e. no scorching heating nor freezing rooms) It was quite close to where we needed to be (Palacio Multiusos), just a few minutes walking. There are other interesting spots and areas within walking distance. We're not sure if they speak English, but it will be a great opportunity to practice your Spanish.

The rooms were somewhat small but no big deal. We didn't spend a lot of time at the hotel. Breakfast was a bit lame but ok. I guess we are used to "heavier" breakfasts and this is why this one didn't meet our expectations, but if you're in for a quick "continental" breakfast it does the trick. If you're planning to stay for a long while we would suggest getting a bigger room.

Friendly staff

Bed very uncomfortable, breakfast limited, not secure parking for the extra cost as stated as they left garage door open all day on Thursday, shower pressure good but very narrow bath to stand in and soaked floor no matter how careful we were

Good location, easy to access off the motorway, very central. Good size room and bathroom. The bed was comfortable. Whilst the staff didn't have any english the girl in reception printed up a list of what was available in the restaurant in english for us. The parking garage was perfect for our motorcycle. We were within 5 min walk of bars, restaurants and museums. Good value for money.

Everything was clean except the floor in the bathroom.

The set up was looking good

The set up did not meet the service standards and in the room all the dustbins where full from the previous guest and it was not emptied . I was so scare waking up in the middle of the night and seeing them full I thought people entered my room

Very friendly staff!

Nada

El lugar horrible Las habitaciones y mobiliario horrible Todo horrible

Triple room with plenty of space.

Bedroom lacked a mirror.

the facilities

the breakfast